Otava — status

Start Time: 8/11/2026 - 3:00 AM EDT End Time: 8/11/2026 - 10:00 AM EDT Service Impacting: Low Description: OTAVA® engineers will be patching and rebooting ESXi Hosts. Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Started 19 aug. 2026, 07:00 UTC · Ongoing

Start Time: 8/18/2026 - 02:00AM EDT End Time: 8/18/2026 - 09:00AM EDT Type: SQL Database Server Maintenance Service Impacting: Yes Description: OTAVA® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by OTAVA® during this window. Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Started 18 aug. 2026, 06:00 UTC · Ongoing

Start Time: 8/18/2026 at 02:00 AM ET. End Time: 8/18/2026 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB), DRaaS powered by VEEAM (OCC) and Backup for Microsoft 365 Infrastructure Patching. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Started 18 aug. 2026, 06:00 UTC · Ongoing

Start Time: 8/18/2026 at 02:00 AM ET. End Time: 8/18/2026 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup, DRaaS powered by VEEAM and Server Provider Console infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Started 18 aug. 2026, 06:00 UTC · Ongoing

Start Time: 8/18/2026 - 2:00 AM EDT End Time: 8/18/2026 - 10:00 AM EDT Service Impacting: Low Description: OTAVA® engineers will be patching and rebooting vCenters(s) and ESXi Hosts. Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Started 18 aug. 2026, 06:00 UTC · Ongoing

Maintenance: IN1 Zerto Virtual Manager Appliance (ZVMA) Patching & Restart Maintenance Classification: Scheduled Start Time: August 17th, 2026 at 11:00 AM ET. End Time: August 17th, 2026 at 12:00 PM ET. Type: Scheduled maintenance Service Impacting: Yes Description: OTAVA® will be applying tweaks to fix an issue where VMs are not assigned the proper VLAN during failover testing. This will require a restart to the Zerto Virtual Manager Appliance (ZVMA) server. During the period of the maintenance the following will be true: · Replication for your protected systems will NOT be impacted. · Partial access to the Zerto user interface will not be available during this time period. · If during this time you need assistance with a DR failover, please contact support. Estimated Downtime: During the maintenance period access to the Zerto user interface will be unavailable for an estimated 1 Hour. Replication will NOT be impacted by this event. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Started 17 aug. 2026, 15:00 UTC · Ongoing