Dashlane — status

Official status checked

Dashlane has active maintenance

Official incident resolved

Slowness when using the Dashlane apps or not able to Login — October 27, 2026 10:21 UTC Identified - We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience October 27, 2026 10:30 UTC Monitoring - Between 10:00 and 10:25 UTC today, we experienced a disruption that affected Dashlane. During this period, you might have experienced general platform slowness or faced errors when trying to log in. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further update once our investigation is complete. October 27, 2026 12:56 UTC Investigating - Following our earlier service disruption, a subset of customers are reporting an unexpected error message when logging in. Our team is currently investigating and working to surpass the situation. Thank you for your understanding. October 27, 2026 14:52 UTC Investigating - Our team continues to actively investigate this situation, and we suspect it could be connected with the incident declared by Cloudflare, which has confirmed a third-party issue affecting certain vendor firewalls following a recent firmware upgrade. When traffic passes through an affected firewall, the firewall blocks the connection during inspection, and the browser shows "This site can't be reached" Possible Workaround: If you're affected, try connecting from a different network (for example, a mobile hotspot). IT admins can also contact their firewall vendor about the recent firmware update. Cloudflare incident: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew October 27, 2026 15:38 UTC Monitoring - Cloudflare has resolved the underlying issue, and we're seeing access recovery for affected users. We're continuing to monitor to confirm all users are fully restored. If you're still seeing "This site can't be reached" or cannot login at Dashlane, please contact our support team. Switching to a different network remains a workaround in the meantime. Cloudflare incident: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew October 27, 2026 17:34 UTC Resolved - This incident is now resolved. We could identify two separate causes: 1. Service disruption: An internal software change caused the initial disruption. The service was restored by reverting the change. 2. Subsequent login issues for some users: A separate third-party issue, confirmed by Cloudflare, caused the errors. Cloudflare has resolved the issue, and access has been restored. Cloudflare incident: cloudflarestatus.com/incidents/dk2obcyw2aew Your data was not affected at any point. We're reviewing both issues to prevent recurrence. If you're still experiencing problems, please contact our support team.

Official maintenance active

Planned maintenance for our systems is scheduled on Monday, October 12th, 2026 at 7:00 UTC for approx. 30 minutes — October 9, 2026 16:48 UTC Scheduled - On Monday October 12th, 2026, from 7:00 UTC to 7:30 UTC, we'll be performing planned system maintenance. During this 30 minute window, you may experience transient errors. We're working to keep any disruptions to a minimum and appreciate your patience while we improve our systems. October 12, 2026 07:01 UTC Active - Scheduled maintenance has started. We will update you as soon as it is over. October 12, 2026 07:24 UTC Completed - The scheduled maintenance is complete. All services are now operational. Thank you for your patience.

Official maintenance active

Scheduled Performance Testing & Minimal Impact Notice — September 23, 2026 20:06 UTC Scheduled - Routine production testing for pending member activity handling. Regular end-users will not be impacted. Administrators who access the Admin Console, load the extension, or perform specific team members' CLI operations may experience minor, temporary slowness. September 28, 2026 12:03 UTC Active - We confirm the maintenance has started at 09:00 UTC. September 28, 2026 12:04 UTC Completed - We confirm that the maintenance has been successfully concluded at 11:00 UTC. We apologize for the delay in the notification.