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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial incident resolved
Pricing Updates Not Reflected in Production — Status: Resolved This incident has been resolved. We will provide further information in a public incident report. Summary On Oct 27, 2026, accounts that changed prices experienced price updates not being reflected on the storefront. This incident was triggered by an internal service update. We mitigated its impact by implementing a fix for the Pricing module and correcting all affected price changes. Our sales flow was not affected during this incident. We apologize for any inconvenience this may have caused. Affected components Pricing Calculation (Operational)
Official provider statusOfficial maintenance active
Maintenance: Payments database maintenance — Status: Complete Maintenance has completed Affected components Payments Gateway (Operational)
Official provider statusOfficial maintenance active
Maintenance: Marketplace Integrations maintenance — Status: Scheduled Scheduled for Oct 29, 2026 at 01:00 - 03:00 UTC We will work on improvements to our platform that require controlled interruptions in Marketplace Integrations. As we upgrade the cache infrastructure used by the following integrations: Facebook Meta, Magazine Luiza, Shoppe, Dafiti, and TikTok, some of them might experience brief disconnections of a few seconds during the failover. The integration queues for Facebook (catalog flow) and Dafiti (order and catalog flows) may be affected during this window. No significant impact is expected for the remaining integrations. Outside of this window, no impact is expected. This is required to keep our platform on a supported version and to increase reliability. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners. Affected components Marketplace Connectors (Under maintenance)
Official provider statusOfficial incident active
No Observable mesh logs — **[DELETE BEFORE POSTING: [Incident template library](https://support.atlassian.com/statuspage/docs/incident-template-library/ "Incident template library")]** We are currently investigating an issue in {Affected Modules}. {Affected Accounts/Target Users} may be experiencing {Symptoms}. Our incident response team is working to identify the root cause and implement a solution. We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Official provider status0 înregistrări individuale în ultimele 24 de ore. Lista include importuri istorice; totalurile agregate ale sursei sunt afișate în grafic.
Observații ale statusului oficial, nu măsurători directe ale disponibilității.
| Numele componentei | Stare |
|---|---|
| Status Vtex Portal/CMS | Funcțional |
| Status Vtex Store Framework | Funcțional |
| Status Vtex FastStore | Funcțional |
| Status Vtex Sales App | Funcțional |
| Status Vtex 3rd Party Apps | Funcțional |
| Status Vtex Order Placement | Funcțional |
| Status Vtex Shipping Calculation | Funcțional |
| Status Vtex Pricing Calculation | Funcțional |
| Status Vtex Payments Gateway | Funcțional |
| Status Vtex Payment Connectors | Funcțional |
Incidentele oficiale, semnalele timpurii și rapoartele comunitare sunt identificate separat. Semnalele timpurii acoperă doar ultimele 24 de ore. Datele folosesc fusul tău orar.
| Incident | Durată | ÎnceputUTC | Confirmare oficială | Severitate |
|---|---|---|---|---|
| 0m | Da | Necunoscută | ||
| 0m | Da | Minor | ||
| 0m | Da | Minor | ||
| 0m | Da | Minor | ||
| 0m | Da | Minor | ||
| 0m | Da | Minor | ||
| 0m | Da | Minor | ||
| 1970h 10mÎn desfășurare | Da | Necunoscută |
Uptimus monitorizează Vtex prin sursa oficială de status și normalizează incidentele, ferestrele de mentenanță și starea componentelor într-un status unitar.
Această pagină include în prezent 19 componente monitorizate, 33 incidente indexate, 10 ferestre de mentenanță și 15 zile de istoric cunoscut.
Uptimus este un serviciu independent și nu este afiliat cu Vtex. Un status sănătos nu garantează că fiecare utilizator, dispozitiv sau regiune este neafectată.
Primești notificări când Vtex sau una dintre componentele monitorizate raportează o întrerupere majoră ori o problemă critică. Alertele pot fi trimise prin canalele activate în workspace, inclusiv email, push și integrările configurate. Istoricul disponibil conține 33 incidente indexate, oferind fiecărei alerte context dincolo de statusul actual. Un incident recent indexat a fost „Pricing Updates Not Reflected in Production”.
Primești alerte despre performanță degradată, impact parțial și incidente mai mici care nu reprezintă o întrerupere completă. Uptimus monitorizează în prezent 19 componente Vtex: Portal/CMS, Store Framework, FastStore, Sales App. Alertele pot fi trimise prin canalele activate în workspace, inclusiv email, push și integrările configurate.
Planned work published by the official provider.
Status: Complete Maintenance has completed Affected components Payments Gateway (Operational)
Started 27 oct. 2026, 04:00 UTC · Ongoing
Status: Scheduled Scheduled for Oct 29, 2026 at 01:00 - 03:00 UTC We will work on improvements to our platform that require controlled interruptions in Marketplace Integrations. As we upgrade the cache infrastructure used by the following integrations: Facebook Meta, Magazine Luiza, Shoppe, Dafiti, and TikTok, some of them might experience brief disconnections of a few seconds during the failover. The integration queues for Facebook (catalog flow) and Dafiti (order and catalog flows) may be affected during this window. No significant impact is expected for the remaining integrations. Outside of this window, no impact is expected. This is required to keep our platform on a supported version and to increase reliability. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners. Affected components Marketplace Connectors (Under maintenance)
Started 26 oct. 2026, 19:01 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Marketplace Connectors (Operational)
Started 21 oct. 2026, 03:00 UTC · Ongoing
Status: Scheduled Scheduled for Oct 27, 2026 at 01:00 UTC - 04:00 UTC We will work on improvements to our platform that require controlled interruptions in price updates. As we upgrade our Pricing database, some stores might experience brief periods where price updates made through the Admin, spreadsheet imports and/or API integrations cannot be saved. Price display in the Admin and at Checkout will not be affected. This is required to increase system reliability during periods of peak traffic and sales. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners. Affected components API Integrations (Under maintenance) Catalog Management (Under maintenance)
Started 16 oct. 2026, 19:05 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Marketplace Connectors (Operational)
Started 13 oct. 2026, 03:00 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Marketplace Connectors (Operational)
Started 9 oct. 2026, 03:00 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Admin Operations (Operational) Sales App (Operational) Store Framework (Operational) Portal/CMS (Operational) API Integrations (Operational) FastStore (Operational) Order Placement (Operational)
Started 25 sept. 2026, 08:00 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Payments Gateway (Operational)
Started 1 sept. 2026, 07:30 UTC · Ongoing
Paginile publice Downdetector se bazează în principal pe rapoartele utilizatorilor. Uptimus combină activitatea comunității cu incidentele oficiale, ferestrele de mentenanță și starea componentelor atunci când sursa le publică.
| Criterii de comparație | Uptimus | Downdetector |
|---|---|---|
| Rapoarte comunitare despre problemele Vtex | Inclus | Inclus |
| Baseline adaptiv care separă rapoartele izolate de o întrerupere extinsă | Inclus | Inclus |
| Activitatea rapoartelor din 24 de ore și harta regională | Inclus | Inclus |
| Un singur spațiu pentru website-uri, provideri de status, jocuri Steam și aplicații sau jocuri Android | Inclus | Produs separat |
| Alerte prin e-mail, push și webhook din același spațiu de lucru | Inclus | Produs separat |
| Actualizări oficiale ale incidentelor și cronologia statusului Vtex | Inclus | Bazat pe rapoarte |
| Starea componentelor și ferestrele de mentenanță păstrate separat | Inclus | Limitat pe paginile publice |
Statusul oficial curent al Vtex nu poate fi verificat. Ultima observație stocată de la furnizor indica funcționare normală. Nu a fost înregistrat niciun raport despre Vtex în ultimele 24 de ore. Ultima verificare oficială: .
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