Lead Center incoming call notification issue on iOS
Resolved
This incident has been resolved.
May 8, 6:09 PMResolved May 9, 11:15 AMMinorLead Center Mobile App
Status Provider
Home
/
Status
/
Service
Operational
Callrail Status
Call tracking and analytics for businesses.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1m ago
37
Components
0
Active incidents
1
Maintenance
33.33%
90d uptime
Lead Center incoming call notification issue on iOS
May 8, 6:09 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
33.33%
Known uptime
3 known history days
37
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
51
Maintenance windows
1 active or scheduled
Top affected components
Components with the most recent status-page events.
API
Operational
1
Android
Operational
1
Backup Call Routing
Operational
1
Call Recording
Operational
1
Call Routing
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
1
outage days
1
maintenance days
87
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Degraded Performance in Report Export Pipeline
Resolved
This incident has been resolved and the report backlog is now empty.
Mar 2, 12:55 AMResolved Mar 2, 1:47 PMMinorReports
Intermittent Call Failover to Voice Mail
Resolved
This issue has been resolved with the vendor, and systems are now operating normally.
Feb 3, 9:02 PMResolved Feb 3, 9:21 PMMinorVoice Assist
Latency in transcript delivery
Resolved
We are no longer seeing transcript latency. This issue has been resolved.
Jan 29, 6:44 PMResolved Jan 29, 8:28 PMMinorCall TranscriptionCallRail Web Application
SMS and MMS Provider Delays
Resolved
The remaining areas of messaging impact have been resolved.
Jan 29, 3:45 PMResolved Jan 30, 3:04 PMMinorSMSMMS
Outbound calling for Lead Center customers
Resolved
This incident has been resolved.
Oct 23, 1:40 PMResolved Oct 23, 2:39 PMMinorLead Center GeneralLead Center Web Application
Infrastructure outage impacts CallRail services
Resolved
This incident has been resolved.
Oct 20, 7:47 AMResolved Oct 21, 1:00 PMCriticalAPILead Center General
Upstream provider failure
Resolved
This issue has been resolved. Caller details are again available.
Aug 21, 6:52 PMResolved Aug 21, 8:31 PMNoneLead Center GeneralCallRail Web Application
HubSpot integration not sending call recordings
Resolved
This incident has been resolved and call recordings are posting successfully to HubSpot.
Jul 22, 5:24 PMResolved Jul 22, 7:40 PMMinorHubspot
Call routing issues for Lead Center
Resolved
Our third party vendor will continue monitoring for a while, but our services are all functioning as expected.
Jul 14, 4:59 PMResolved Jul 14, 6:51 PMMinorSoftphone
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Scheduled maintenance for CallRail Applications
Scheduled
CallRail will be performing routine scheduled maintenance on Monday, June 22nd at 10:00pm EDT (02:00 UTC) for two hours. No customer impact is anticipated. Phone calls will continue to route normally throughout the maintenance period.
Jun 23, 2:00 AMActive or monitoringMaintenanceCallRail Web Application
Scheduled maintenance for CallRail Applications
Completed
The scheduled maintenance has been completed.
Apr 8, 2:00 AMResolved Apr 8, 2:30 AMMaintenanceCallRail Web Application
Systemwide Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Feb 24, 3:00 AMResolved Feb 24, 5:00 AMMaintenanceTracker CreationAPI
Systemwide Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Dec 4, 3:00 AMResolved Dec 4, 6:28 AMMaintenanceTracker CreationAPI
Scheduled System Maintenance
Completed
The scheduled maintenance has been completed.
Aug 26, 2:00 AMResolved Aug 26, 4:07 AMMaintenanceTracker CreationAPI
Scheduled System Maintenance
Completed
The scheduled maintenance has been completed.
Jan 17, 2:00 AMResolved Jan 17, 5:41 AMMaintenanceTracker CreationAPI
Scheduled Maintenance for SMS
Completed
The scheduled maintenance has been completed.
Jan 11, 3:00 PMResolved Jan 11, 8:00 PMMaintenanceSMS
Scheduled Maintenance for MMS
Completed
The scheduled maintenance has been completed.
Jan 8, 9:00 PMResolved Jan 9, 1:00 AMMaintenanceMMS
Scheduled System Maintenance on Tuesday, December 10, 2024
Completed
The scheduled maintenance has been completed.
Dec 11, 3:00 AMResolved Dec 11, 7:34 AMMaintenanceTracker CreationAPI
Temporary service disruption for unregistered UK customers
Completed
The scheduled maintenance has been completed.
Nov 13, 1:00 PMResolved Nov 13, 5:00 PMMaintenanceCall Routing
About the Callrail status page integration
Uptimus tracks the official Callrail status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.callrail.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Callrail components
Tracked components
Showing 1 to 25 of 37 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Call Tracking | Operational | Group | Not recorded |
Lead Center | Operational | Group | Not recorded |
Integrations | Operational | Group | Not recorded |
Text messaging | Operational | Group | Not recorded |
Mobile App | Operational | Group | Not recorded |
API | Operational | Component | Not recorded |
CallRail Web Application | Operational | Component | Not recorded |
Lead Center General | Operational | Component | Not recorded |
SMS Handles inbound and outbound SMS functionality | Operational | Component | Not recorded |
iOS | Operational | Component | Not recorded |
Android | Operational | Component | Not recorded |
Call Routing Handles incoming phone calls, including custom call flows | Operational | Component | Not recorded |
Lead Center Web Application | Operational | Component | Not recorded |
MMS | Operational | Component | Not recorded |
Webhooks | Operational | Component | Not recorded |
Backup Call Routing Ensures calls reach destinations even if CallRail's primary call routing system fails. | Operational | Component | Not recorded |
Call Recording Makes recordings of recent calls available for playback and transcription when applicable. | Operational | Component | Not recorded |
Google Analytics | Operational | Component | Not recorded |
Softphone | Operational | Component | Not recorded |
Call Transcription | Operational | Component | Not recorded |
DNI and Keyword Tracking Serves Dynamic Number Insertion scripts (swap.js) and tracks website visitors | Operational | Component | Not recorded |
Google Ads | Operational | Component | Not recorded |
Lead Center Mobile App | Operational | Component | Not recorded |
Google Call Details Forwarding CallRail's Google Ads Call Details Forwarding (CDF) integration allows you to track keywords associated with your customer's mobile searches and view calls as conversions in Google Ads. This gives you insight into the keywords associated with calls to your call-only ads, as well as your campaigns that have call extensions. For more details see our support article: https://support.callrail.com/hc/en-us/articles/5712058826765-Google-Ads-Call-Details-Forwarding-Integration | Operational | Component | Not recorded |
Tracker Creation | Operational | Component | Not recorded |
Get notified when Callrail changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Callrail on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Callrail down right now?
Callrail is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Callrail?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Callrail?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.