SMTP - Mail delivery issues
Resolved
This incident has been resolved.
May 28, 3:47 PMResolved May 28, 8:00 PMMajorInbox APIWeb App
Status Provider
Home
/
Status
/
Service
Operational
Groove Status
Help desk software with shared inbox, chat, knowledge base, and more.
Source
auto
Category
Communication
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 31m ago
10
Components
0
Active incidents
0
Maintenance
20%
90d uptime
SMTP - Mail delivery issues
May 28, 3:47 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
20%
Known uptime
5 known history days
10
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
15
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Blog
Operational
1
Operational
1
Inbox API
Operational
1
Inbox Channels
Operational
1
Knowledge Bases
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
0
maintenance days
85
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Web application and API outage
Resolved
This incident has been resolved.
May 12, 12:55 PMResolved May 12, 4:23 PMMajorInbox APIWeb App
Web application and API outage
Resolved
This incident has been resolved.
May 11, 10:05 PMResolved May 11, 10:20 PMCriticalInbox APIWeb App
Audit system errors causing degraded performance
Resolved
Some operations including logins, ticket creation, contact updates, and email ingestion experienced intermittent failures. We identified and resolved an issue with an internal database table that had reached a storage capacity limit, which caused these operations to fail. The issue has been mitigated and services are returning to normal. Incoming emails are continuing to catch back up as we monitor the recovery.
Apr 11, 6:30 AMResolved Apr 11, 6:30 AMMajor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved
This incident has been resolved.
Jun 2, 2:13 PMResolved Jun 2, 6:15 PMMajorEmailInbox API
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved
This incident has been resolved.
Jun 2, 12:40 PMResolved Jun 2, 12:40 PMMinorInbox APIReports API
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved
This incident has been resolved.
Dec 2, 8:13 AMResolved Dec 2, 12:33 PMMinorEmailKnowledge Bases
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved
This incident has been resolved.
Nov 29, 12:41 PMResolved Nov 29, 1:39 PMMinorEmailKnowledge Bases
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved
We've identified and corrected a rogue process putting elevated load on the search cluster.
Nov 25, 10:09 AMResolved Nov 25, 1:36 PMMinorEmailKnowledge Bases
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates)
Resolved
This incident has been resolved.
Sep 26, 8:49 AMResolved Sep 26, 10:31 AMMinorEmailKnowledge Bases
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Database maintenance
Completed
The scheduled maintenance has been completed.
Dec 1, 9:30 AMResolved Dec 1, 10:00 AMMaintenanceEmailKnowledge Bases
Database Maintenance
Completed
The scheduled maintenance has been completed.
Nov 3, 7:00 AMResolved Nov 3, 8:00 AMMaintenanceEmailKnowledge Bases
Database Maintenance
Completed
The scheduled maintenance has been completed.
Oct 27, 6:00 AMResolved Oct 27, 7:00 AMMaintenanceEmailKnowledge Bases
Database maintenance
Completed
The scheduled maintenance has been completed.
Oct 20, 6:00 AMResolved Oct 20, 8:00 AMMaintenanceEmailKnowledge Bases
Status Update: Planned Maintenance on Live Chat Service
Completed
The scheduled maintenance has been completed.
Jul 28, 10:00 AMResolved Jul 28, 2:00 PMMaintenanceLive Chat
Database maintenance
Completed
The scheduled maintenance has been completed.
Feb 6, 4:00 AMResolved Feb 5, 5:43 AMMaintenanceKnowledge BasesInbox API
Database maintenance scheduled for Saturday, March 26
Completed
The scheduled maintenance has been completed.
Mar 26, 6:00 AMResolved Mar 26, 9:58 AMMaintenanceKnowledge BasesInbox API
Planned Maintenance
Completed
The scheduled maintenance is now complete.
Sep 4, 3:35 PMResolved Sep 4, 4:54 PMMaintenanceKnowledge BasesInbox API
Database Maintenance
Completed
The scheduled maintenance has been completed.
Aug 14, 8:00 AMResolved Aug 14, 8:22 AMMaintenanceKnowledge BasesInbox API
Database maintenance
Completed
The scheduled maintenance has been completed.
May 22, 8:00 AMResolved May 22, 9:14 AMMaintenanceKnowledge BasesInbox API
About the Groove status page integration
Uptimus tracks the official Groove status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.groovehq.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Groove components
Tracked components
Showing 1 to 10 of 10 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Inbox Channels | Operational | Group | Not recorded |
Email channels | Operational | Component | Not recorded |
Social Social channels | Operational | Component | Not recorded |
Live Chat | Operational | Component | Not recorded |
Web App | Operational | Component | Not recorded |
Inbox API | Operational | Component | Not recorded |
Knowledge Bases | Operational | Component | Not recorded |
Reports API API service that powers our Reports web app. | Operational | Component | Not recorded |
Blog Groove's Marketing Blog | Operational | Component | Not recorded |
Slack Integration | Operational | Component | Not recorded |
Get notified when Groove changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Groove on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Groove down right now?
Groove is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Groove?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Groove?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.