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Payment solutions for small businesses and enterprises to accept credit cards.
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The current official status of Propay cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Propay in the last 24 hours. Last official check: .
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Official provider statusOfficial incident active
ProPay Monthly Database Maintenance Reminder for July 2026 — At 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Unknown | ||
| 43h 34m | Yes | Unknown | ||
| 28m | Yes | Unknown | ||
| 2533h 13mOngoing | Yes | Unknown | ||
| 66h 6m | Yes | Unknown | ||
| 4h 44m | Yes | Unknown | ||
| 71h 39m | Yes | Unknown | ||
| 3h 16m | Yes | Unknown |
Uptimus отслеживает Propay по официальному источнику и объединяет инциденты, обслуживание и состояние компонентов в единый статус.
Сейчас страница содержит 15 компонентов, 52 инцидентов, 66 окон обслуживания и 11 дней известной истории.
Uptimus — независимый сервис, не связанный с Propay. Нормальный статус не гарантирует отсутствие проблем у каждого пользователя, устройства или региона.
Получайте уведомления, когда Propay или отслеживаемый компонент сообщает о крупном или критическом сбое. Оповещения доставляются по включённым каналам рабочего пространства, включая email, push и настроенные интеграции. Доступная история содержит 52 инцидентов и даёт оповещениям контекст помимо текущего статуса. Недавний инцидент: «Transaction Refund Issue - 10/7/26».
Получайте уведомления о снижении производительности, частичном влиянии и небольших инцидентах. Uptimus сейчас отслеживает 15 компонентов Propay: Direct Credit Card and ACH Processing, Integration TEST Environment, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico. Оповещения доставляются по включённым каналам рабочего пространства, включая email, push и настроенные интеграции.
Planned work published by the official provider.
As an update to our previously announced migration to a new ticketing system (https://status.propay.com/incidents/vktvqzb7zjmb) we wanted to provide this additional clarification. The new ticketing system has new, system-specific emails that have been created for our various ProPay teams, to help better route tickets to the various ProPay support groups. Moving forward, best practices will be to begin emailing these new emails to submit a ticket, when not logging in directly to submit a ticket. Please Note: Existing emails to the existing team emails will still function to create tickets, but those emails will be deprecated over the coming months, so please begin to transition to using the following emails: Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] Forward to: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected]
Started 1 нояб. 2026 г., 06:00 UTC · Ongoing
On Thursday, October 29th, between 00:00 and 05:00 (MT), ProPay will perform an upgrade to the production environment 26.PI19.R1 (October Release) *** All services and sites may be unavailable during this time frame. *** *We have added the “Authorized Signer First Name” and “Authorized Signer Last Name” fields to the Partner Portal to support enhanced merchant onboarding data quality and compliance requirements. This will show in the Account Overview section of the Partner Portal *We have corrected an issue with the TransType 34 API call, where transactions with insufficient funds were incorrectly returning ACHInReturned instead of ACHInRejected, causing downstream systems to misclassify failures and disrupt re-billing workflows. We have updated the TransType 34 response to return the correct status code. *We have added BusinessZipCode validation to ensure data integrity and compliance, as previous API updates for U.S. business accounts were accepting invalid ZIP code values due to missing validation. We have updated all API calls with a value to return an accurate response if the value is invalid. *We have improved the logic of the TransType 400 authorization API call to eliminate false Status 65 time out responses for transactions where payment authorizations succeeded. *We have updated the logic of the Comprehensive Risk Chargeback Report, due to an issue where the report displayed the representment status inconsistently across each daily report.. The update will prevent the issue where the same chargeback line could switch between New and Resolved on this report. With this update, a chargeback in arbitration should show New until it is resolved, and a resolved chargeback should show Resolved and keep the correct representment date.
Started 29 окт. 2026 г., 06:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 12 окт. 2026 г., 14:00 UTC · Resolved 14 окт. 2026 г., 14:00 UTC
The scheduled maintenance has been completed.
Started 1 окт. 2026 г., 06:00 UTC · Resolved 1 окт. 2026 г., 06:05 UTC
The scheduled maintenance has been completed.
Started 1 окт. 2026 г., 06:00 UTC · Resolved 1 окт. 2026 г., 06:15 UTC
The scheduled maintenance has been completed.
Started 24 сент. 2026 г., 06:00 UTC · Resolved 24 сент. 2026 г., 11:00 UTC
The scheduled maintenance has been completed.
Started 24 сент. 2026 г., 06:00 UTC · Resolved 24 сент. 2026 г., 06:05 UTC
The scheduled maintenance has been completed.
Started 17 сент. 2026 г., 09:00 UTC · Resolved 17 сент. 2026 г., 09:05 UTC
Публичные страницы Downdetector в основном опираются на сообщения пользователей. Uptimus дополняет их официальными инцидентами, обслуживанием и состоянием компонентов, когда провайдер публикует эти данные.
| Критерии сравнения | Uptimus | Downdetector |
|---|---|---|
| Сообщения сообщества о сбоях Propay | Включено | Включено |
| Адаптивная база для отделения единичных сообщений от массового сбоя | Включено | Включено |
| Активность за 24 часа и региональная карта сбоев | Включено | Включено |
| Одно пространство для сайтов, статус-провайдеров, игр Steam и приложений и игр Android | Включено | Отдельный продукт |
| Оповещения по e-mail, push и webhook из одного пространства | Включено | Отдельный продукт |
| Официальные обновления и хронология статуса Propay | Включено | На основе сообщений |
| Состояние компонентов и обслуживание показаны отдельно | Включено | Ограничено на публичных страницах |
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