April 16 Planned Maintenance
Resolved
The scheduled maintenance has been completed.
Apr 14, 2:31 PMResolved Jun 18, 12:06 AMMaintenance
Status Provider
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Home
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Status
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Service
Online ticket selling platform for event organizers.
Source
auto
Category
Analytics
Adapter
API V1 STATUS
Verified
Pending review
Current state
Operational
Checked 3h ago
7
Components
0
Active incidents
0
Maintenance
33.33%
90d uptime
April 16 Planned Maintenance
Apr 14, 2:31 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 7 of 7 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Pro Ticketing | Operational | Component | Not recorded |
TicketLeap | Operational | Component | Not recorded |
Conventions (formerly known as GrowTix) | Operational | Component | Not recorded |
Patron Management For individual organization status, visit https://status.salesforce.com. Visit https://status.stripe.com for payment processing issues. | Operational | Component | Not recorded |
Engagement | Operational | Component | Not recorded |
Ticketbooth | Operational | Component | Not recorded |
Photo Ops and Autographs | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Ticketleap is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
33.33%
Known uptime
3 known history days
7
Components tracked
0 outage, 0 degraded
10
Incidents indexed
0 active right now
0
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Conventions
Operational
Engagement
Operational
Patron Management
Operational
Photo Ops and Autographs
Operational
Pro Ticketing
Operational
1
operational days
0
degraded days
2
outage days
0
maintenance days
87
unknown days
Latest outages and degradations detected from the official status page.
The scheduled maintenance has been completed.
Activations experienced a brief outage from 9:09 AM EDT to 9:36 AM EDT. This was caused by a network configuration mismatch during a security patch. Recovery was delayed due to a secondary technical block in our deployment pipeline. All systems are now stable
The scheduled maintenance has been completed.
The Mobile CMS experienced brief outages at approximately 10:21 AM EST and 10:29 AM EST, each lasting a few seconds. The issue was due to a performance bottleneck in our user-state data model for ticket-based audiences. During these windows, CMS users may have encountered slowness or temporary downtime. We have identified and planned improvements to help prevent future occurrences.
The SSL certificate for several activation domains was removed from CloudFlare without notice and before its expiration date. We are working with CloudFlare support to determine the reason why the certificate was removed. This issue has been resolved.
An outage with our cloud delivery network (CDN) provider caused clients and customers to not be able to visit our pages. Issue was from 2:56AM EST to 3:12AM EST.
This incident has been resolved.
ShowClix had an 18 minute outage this morning. Between 11:24 and 11:42 AM EST engineering noted elevated error rates while processing credit card payments due to an underlying network issue.
As of 6:53 PM EDT last night we reported full recovery.
At 8:20 PM EDT replication stopped on a read-only replica database which caused 404 responses when accessing data created or updated after that time. Engineering attempted to restart the database at 10:05 PM. However the process did not restart on its own, leading to connection failures to the replica database for a period of around 6 minutes. At 10:11 PM DEVOPS pulled the affected replica out of rotation which resolved all issues. Practically the effects were that customers and clients experienced “not found” errors when viewing some data (viewing orders, event configurations, etc.) between 8:20PM and 10:05 PM and widespread 500 errors (which render as the broken ticket page) when accessing the application (purchasing tickets, logging in, accessing the admin, etc). between 10:05 and 10:11 PM. This affected all ShowClix, Ticketbooth and white label clients.
Scheduled and completed maintenance windows are separated from incidents.
No recent maintenance windows recorded.
Uptimus tracks the official Ticketleap status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.leapevent.tech
Adapter
API V1 STATUS
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
