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    15five outage history

    14 recorded 15five incidents since June 2023, with official updates, affected components, duration and resolution information.

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    Log-In Errors

    Started June 22, 2026 at 1:56 PM UTC · 5h 49m

    Pending
    1. June 22, 2026 at 7:44 PM UTCresolved

      This issue has been resolved by [Cloudflare](https://www.cloudflarestatus.com/) and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

    Investigating – Amaya Feature

    Started March 4, 2026 at 10:18 PM UTC · 5h 18m

    Pending
    1. March 5, 2026 at 3:36 AM UTCresolved

      The issue impacting the Amaya feature has been resolved, and the feature is now functioning normally. We apologize for the disruption and appreciate your patience while our team worked to restore service. If you continue to experience any issues, please contact our Support team.

    Best Self Review Outage

    Started January 15, 2026 at 4:51 PM UTC · 1h 11m

    OutageMajor incident
    1. January 15, 2026 at 6:02 PM UTCresolved

      We have identified and resolved the issue affecting Best-Self Review cycles. We appreciate your patience while we worked through this issue.

    Website unavailable

    Started November 18, 2025 at 11:55 AM UTC · 8h 21m

    Pending
    1. November 18, 2025 at 8:15 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Engage and sign-in issues

    Started November 10, 2025 at 5:55 PM UTC · 30m

    Pending
    1. November 10, 2025 at 6:24 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Delayed Dashboard and Analytics Updates

    Started October 20, 2025 at 1:49 PM UTC · 1d 8h

    Pending
    1. October 21, 2025 at 10:13 PM UTCresolved

      The incident has been resolved, and all systems are functioning as expected.

    Temporary degradation of compute capacity

    Started March 18, 2025 at 8:35 PM UTC · 20m

    IssuesMinor incident
    1. March 18, 2025 at 10:32 PM UTCresolved

      During a routine upgrade, a configuration error caused compute capacity to be removed all at once instead of incrementally replaced. During this period, services may have responded slowly or been completely unavailable until the upgrade completed and capacity was automatically restored. Customers in dedicated environments were not impacted.

    Engagement unavailable

    Started April 19, 2024 at 3:00 PM UTC · 1h 0m

    Pending
    1. April 19, 2024 at 4:36 PM UTCresolved

      Customers may have encountered errors when attempting to access the Engage component which affected ability to create campaigns and respond to surveys. Engineering identified and remediated an issue with traffic routing causing the incident.

    Core Service Features Experiencing Downtime

    Started April 18, 2024 at 3:00 PM UTC · 36m

    OutageMajor incident
    1. April 18, 2024 at 3:37 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    We are currently experiencing a Distributed Denial of Service (DDoS) attack that affects a subset of customers

    Started March 27, 2024 at 6:44 AM UTC · 12h 39m

    Pending
    1. March 27, 2024 at 7:23 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    We're currently investigating delayed response times.

    Started October 30, 2023 at 3:02 PM UTC · 1h 49m

    Pending
    1. October 30, 2023 at 4:50 PM UTCresolved

      The issue has been resolved

    Intermittent Issues and Downtime with Source Repository Services

    Started October 13, 2023 at 3:55 PM UTC · 50m

    OutageMajor incident
    1. October 13, 2023 at 4:45 PM UTCresolved

      This incident is now resolved. Thanks for your patience.

    Engage Feature Maintenance Window

    Started July 28, 2023 at 12:00 AM UTC · 1h 0m

    MaintenanceMaintenance event
    1. July 28, 2023 at 1:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Scheduled Maintenance on Jun 18th

    Started June 18, 2023 at 1:00 PM UTC · 1h 0m

    MaintenanceMaintenance event
    1. June 18, 2023 at 2:00 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.