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    Adjust outage history

    56 recorded Adjust incidents since November 2021, with official updates, affected components, duration and resolution information.

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    Degraded backend performance

    Started October 20, 2026 at 7:07 AM UTC · 36m

    Pending
    1. October 20, 2026 at 8:32 AM UTCinvestigating

      We are currently investigating the issue, our engineering team is actively working on a resolution.

    2. October 20, 2026 at 8:34 AM UTCresolved

      This incident has been resolved.

    Adjust Dashboard Access

    Started October 19, 2026 at 3:23 PM UTC · 28m

    IssuesMinor incident
    Affected components
    Dashboard
    1. October 19, 2026 at 3:41 PM UTCinvestigating

      We are currently investigating an issue causing degraded dashboard performance.

    2. October 19, 2026 at 3:41 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 19, 2026 at 3:52 PM UTCmonitoring

      A fix has been deployed, and we are monitoring the results.

    4. October 19, 2026 at 3:58 PM UTCresolved

      This incident has been resolved.

    Dashboard Email Delivery Delay

    Started October 15, 2026 at 1:00 AM UTC · 0m

    Pending
    1. October 15, 2026 at 9:33 AM UTCresolved

      (UTC 4:10) The delivery delays impacting 2FA, password reset, and invitation emails have been fully resolved. Our third-party email provider has cleared the backlog, and all email services are operating normally.

    Degraded performance of engagement redirects

    Started October 7, 2026 at 10:55 AM UTC · 40m

    IssuesMinor incident
    Affected components
    Engagement Redirect Endpoint
    1. October 7, 2026 at 11:20 AM UTCinvestigating

      We are currently investigating the issue, our engineering team is actively working on a resolution.

    2. October 7, 2026 at 11:48 AM UTCmonitoring

      A fix has been deployed, we're continuing to monitor.

    3. October 7, 2026 at 12:59 PM UTCresolved

      This incident has been resolved.

    Degraded performance on deeplinks

    Started September 10, 2026 at 6:40 AM UTC · Ongoing

    OutageMajor incident
    Affected components
    Engagement Redirect Endpoint
    1. September 10, 2026 at 6:40 AM UTCinvestigating

      We've received reports that in some environments TrueLink URLs lead users to the store instead of the installed apps. the team is investigating

    Degraded performance on deeplinks

    Started September 10, 2026 at 3:30 AM UTC · 3h 0m

    IssuesMinor incident
    Affected components
    Engagement Redirect Endpoint
    1. September 10, 2026 at 6:44 AM UTCinvestigating

      We've received reports that in some environments TrueLink URLs lead users to the store instead of the installed apps. the team is investigating

    2. September 10, 2026 at 6:57 AM UTCresolved

      This incident has been resolved.

    Degraded performance of dashboard and reporting APIs

    Started August 15, 2026 at 4:30 AM UTC · 3h 22m

    IssuesMinor incident
    Affected components
    Report ServiceDashboard
    1. August 15, 2026 at 7:32 AM UTCinvestigating

      The Adjust dashboard and reporting service are currently experiencing a degradation in performance. Our engineers are investigating the issue

    2. August 15, 2026 at 7:33 AM UTCidentified

      The Adjust dashboard and reporting service are currently experiencing a degradation in performance. We have identified the issues and our engineers are working on the resolution.

    3. August 15, 2026 at 8:09 AM UTCresolved

      The incident is resolved.

    Missing Ad Spend data and missing tracker names in reports

    Started June 5, 2026 at 5:05 AM UTC · 5h 55m

    Pending
    Affected components
    Ad Spend ServiceReport Service
    1. June 5, 2026 at 5:05 AM UTCinvestigating

      We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.

    2. June 5, 2026 at 6:30 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 5, 2026 at 7:13 AM UTCidentified

      We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.

    4. June 5, 2026 at 11:24 AM UTCresolved

      This incident has been resolved.

    Degraded Performance

    Started April 23, 2026 at 10:15 AM UTC · 16m

    IssuesMinor incident
    Affected components
    SDK EndpointEngagement Redirect Endpoint
    1. April 23, 2026 at 10:55 AM UTCinvestigating

      We’re investigating intermittent errors and elevated latency affecting a subset of incoming requests.

    2. April 23, 2026 at 10:56 AM UTCresolved

      This incident has been resolved.

    Degraded performance of Deeplink Generator API, dashboard and reporting services

    Started April 11, 2026 at 1:25 AM UTC · 2h 31m

    IssuesMinor incident
    Affected components
    Report ServiceDashboardTrueLink API
    1. April 11, 2026 at 3:48 AM UTCinvestigating

      We are currently investigating degraded performance of the Deeplink Generator API, dashboard and reporting services. Our engineers are actively working on resolving the issue.

    2. April 11, 2026 at 4:10 AM UTCresolved

      This incident has been resolved.

    Raw Data Export – Partial Delays

    Started March 17, 2026 at 5:00 PM UTC · 20h 30m

    IssuesMinor incident
    Affected components
    Raw Data Export Service
    1. March 17, 2026 at 8:31 PM UTCinvestigating

      We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.

    2. March 18, 2026 at 12:41 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 18, 2026 at 2:49 PM UTCresolved

      This incident has been resolved.

    Partial data processing delay

    Started March 16, 2026 at 6:27 AM UTC · 6h 4m

    IssuesMinor incident
    Affected components
    Ad Spend Service
    1. March 16, 2026 at 8:27 AM UTCinvestigating

      We are currently investigating an issue that is preventing the ingestion of aggregated ad spend data, the validation of in-app purchases, and the ingestion of SKAN data from the Meta and Google Ads reporting APIs.

    2. March 16, 2026 at 10:32 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 16, 2026 at 4:54 PM UTCresolved

      This incident has been resolved.

    Raw Data Export – Partial Delays

    Started March 3, 2026 at 12:00 AM UTC · 1d 12h

    IssuesMinor incident
    Affected components
    Raw Data Export Service
    1. March 3, 2026 at 12:35 PM UTCidentified

      We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.

    2. March 5, 2026 at 1:14 PM UTCresolved

      This incident has been resolved.

    Degraded performance on dashboard, report service and automate services

    Started February 27, 2026 at 8:02 AM UTC · 2h 33m

    IssuesMinor incident
    Affected components
    Report ServiceDashboard
    1. February 27, 2026 at 9:28 AM UTCinvestigating

      We are currently experiencing degraded performance on dashboard, report service and automate services. Our engineers are working on resolving the issue.

    2. February 27, 2026 at 9:47 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. February 27, 2026 at 9:48 AM UTCmonitoring

      The fix has been implemented, services are available and we're continuing to monitor the status.

    4. February 27, 2026 at 10:45 AM UTCresolved

      The incident has been resolved.

    Degraded data processing for 2026-02-16

    Started February 17, 2026 at 12:00 AM UTC · 15h 0m

    Pending
    1. February 17, 2026 at 11:09 AM UTCidentified

      We have identified an issue causing processing delays for a small subset of incoming data from February 16, 2026. Our engineering team is currently implementing a fix. Please note that no data has been lost, and all records remain queued for processing.

    2. February 17, 2026 at 3:05 PM UTCresolved

      This incident has been resolved.

    Degraded performance - dashboard

    Started February 9, 2026 at 11:58 AM UTC · 1h 22m

    IssuesMinor incident
    Affected components
    Dashboard
    1. February 9, 2026 at 12:51 PM UTCidentified

      We are currently experiencing a degraded performance on our dashboard. Our engineers have identified the root cause and are working on resolving the issue.

    2. February 9, 2026 at 1:24 PM UTCresolved

      The issue has been resolved.

    Data processing delay

    Started January 27, 2026 at 5:30 PM UTC · 3h 30m

    IssuesMinor incident
    Affected components
    Report Service
    1. January 27, 2026 at 7:45 PM UTCmonitoring

      We're currently experiencing a data processing delay of about 5% of today’s data for non-SAN data. Our engineers are actively working on resolving this delay.

    2. January 27, 2026 at 9:07 PM UTCresolved

      The delay has been resolved.

    Revenue events delay

    Started January 18, 2026 at 12:15 AM UTC · 2d 17h

    Pending
    1. January 18, 2026 at 11:59 AM UTCidentified

      We are currently experiencing a delay in processing revenue events that occurred between 0:15 and 3:08 UTC. The delay will be resolved within the same day on 18th of January.

    2. January 18, 2026 at 11:59 AM UTCmonitoring

      We are working on resolving the delay, it will be resolved within the same day on 18th of January.

    3. January 21, 2026 at 10:01 PM UTCresolved

      The incident has been resolved.

    Degraded performance dashboard

    Started January 14, 2026 at 11:55 AM UTC · 0m

    Pending
    Affected components
    Dashboard
    1. January 14, 2026 at 1:10 PM UTCresolved

      The issue occurred between 11:55–12:25 UTC and has been fully resolved.

    Degraded performance dashboard

    Started December 13, 2025 at 4:54 AM UTC · 5h 6m

    Pending
    Affected components
    Report ServiceDashboard
    1. December 13, 2025 at 4:54 AM UTCinvestigating

      The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

    2. December 13, 2025 at 7:05 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. December 13, 2025 at 7:16 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. January 9, 2026 at 3:31 PM UTCresolved

      This incident has been resolved.