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    Alexishr outage history

    35 recorded Alexishr incidents since June 2025, with official updates, affected components, duration and resolution information.

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    Delayed results in Employee Surveys

    Started June 15, 2026 at 10:03 AM UTC · 0m

    IssuesMinor incident
    1. June 15, 2026 at 10:03 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    Major HRM Classic outage

    Started April 30, 2026 at 6:12 AM UTC · 3m

    OutageCritical incident
    Affected components
    Simployer Classic Logon
    1. April 30, 2026 at 6:12 AM UTCinvestigating

      Our systems are experiencing a major outage. We apologize for the inconveniance, and we are working to restore the systems as fast as possible. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    2. April 30, 2026 at 6:12 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. April 30, 2026 at 6:13 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. April 30, 2026 at 6:14 AM UTCresolved

      This incident has been resolved.

    Changes in processing activities for a Simployer sub-processor

    Started April 29, 2026 at 2:11 PM UTC · 0m

    Pending
    Affected components
    Changes in sub-processors
    1. April 29, 2026 at 2:11 PM UTCresolved

      Dear Customer, Transparency matters to us, so we want to keep you informed about a change to how we deliver AI-powered features in Simployer. To improve AI model resilience we have added Google Vertex AI as an additional AI platform alongside Microsoft Azure OpenAI. Both platforms operate within the EU. Google is already a listed sub-processor in our Data Processing Agreement — we are expanding the scope of their processing activities, not introducing a new sub-processor. Our Trust Center documentation has been updated to reflect this change. You can read the full details here: https://www.simployer.com/support/documentation/simployer-trust-center/other-useful-content/agreements/changes-in-the-msa No action is needed on your part. If you have any questions or concerns, we are happy to help at [email protected]. Best regards, Simployer

    Planned maintenance – Employee Survey

    Started April 28, 2026 at 10:21 AM UTC · 8d 7h

    MaintenanceMaintenance event
    1. April 28, 2026 at 10:21 AM UTCscheduled

      Edit: new date and time. We will perform scheduled maintenance on Wednesday, May 6 at 18:00 (local time). This update includes important security improvements and upgrades to core services in Employee Survey. Impact: Employee Survey may be temporarily unavailable during the maintenance window. We will monitor the system throughout the release and provide updates if needed.

    2. May 6, 2026 at 3:00 PM UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. May 6, 2026 at 4:00 PM UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. May 6, 2026 at 6:00 PM UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    Started April 15, 2026 at 12:43 PM UTC · 42d 12h

    MaintenanceMaintenance event
    1. April 15, 2026 at 12:43 PM UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. May 27, 2026 at 9:30 PM UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. May 27, 2026 at 10:30 PM UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. May 28, 2026 at 1:30 AM UTCcompleted

      The scheduled maintenance has been completed.

    Maintenance Capitech

    Started April 15, 2026 at 12:40 PM UTC · 14d 12h

    MaintenanceMaintenance event
    1. April 15, 2026 at 12:40 PM UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. April 29, 2026 at 9:30 PM UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. April 29, 2026 at 10:30 PM UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. April 30, 2026 at 1:30 AM UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    Started January 8, 2026 at 7:24 AM UTC · 157d 18h

    MaintenanceMaintenance event
    1. January 8, 2026 at 7:24 AM UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. March 25, 2026 at 10:30 PM UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. March 25, 2026 at 11:30 PM UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. March 26, 2026 at 2:30 AM UTCcompleted

      The scheduled maintenance has been completed.

    Automatic patching

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Started June 6, 2025 at 8:22 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:22 AM UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Started June 6, 2025 at 8:19 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:19 AM UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Started June 6, 2025 at 8:19 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:19 AM UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Started June 6, 2025 at 8:19 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:19 AM UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Started June 6, 2025 at 8:18 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:18 AM UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Started June 6, 2025 at 8:18 AM UTC · 0m

    MaintenanceMaintenance event
    Affected components
    Simployer Classic Logon
    1. June 6, 2025 at 8:18 AM UTCscheduled

      Automatic patching window where all VM and other components might be patched.