55 recorded Alsoenergy incidents since August 2024, with official updates, affected components, duration and resolution information.
We are currently investigating this issue.
Issue has been identified and we currently monitoring.
Issue has been resolved. We will continue to actively monitor this service.
We are currently investigating this issue.
We have identified the issue and we are currently monitoring. Backlog is being ingested now.
This incident has been resolved.
The PowerTrack website is currently inaccessible. We are aware of the issue and are working to resolve it.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue in Powertrack, this may cause some delays in ingest.
Our dev team has identified the issue and are working toward a resolution.
This incident has been resolved.
Customers in the EU may experience data delays. We are actively investigating the issue.
The EU PowerTrack environment is currently experiencing a major outage. We have identified the issue and are working with our service providers to implement a resolution. We thank you for your patience as we work to bring our systems back up.
A fix has been implemented. We are now processing through the backlog of data which has accumulated during the outage. We expect the data backlog to be processed within the next few hours.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.
We are actively working with our vendor partners to upgrade the CatM data processing infrastructure. We appreciate your patience as we work to improve performance.
We appreciate everyone's patience while we worked with our vendors to improve performance and stability in our systems. We finished implementing infrastructure and process changes. Our customers should see notable performance improvements and fewer data delays.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
PowerTrack connectivity has been restored. Data ingestion for some sites is still catching up and may show a short delay.
We are continuing to monitor for any further issues.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are investigating delays with some LGate modems.
This incident has been resolved.
Some customers may experience a delay with their modem heartbeats.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some customers may experience delays with their data. We are working to identify and resolve this issue as soon as possible.
This incident has been resolved.
We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently experiencing data ingest delays. We are actively investigating the issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Some customers may experience data ingest delays. We've identified the issue and have implemented a fix. We expect the data backlog to be resolved shortly.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently experiencing communication issues between few PL1K sites coming to LocusNoc, and our team is working to restore connectivity.
We are continuing to investigate this issue.
This incident has been resolved.
We are seeing degraded performance when viewing web pages within PowerTrack.
We are continuing to investigate this issue.
This incident has been resolved.
