We are currently conducting routine maintenance on our systems. During this time, you may experience brief interruptions or delays when connecting to the AI infrastructure.
resolved
This incident has been resolved.
Critical PHP security release
Started October 21, 2026 at 3:43 AM UTC · Ongoing
Pending
investigating
amazee.io is aware of an upcoming critical PHP security release that will fix two CVEs: CVE-2026-109618 and CVE-2026-109619. The release is scheduled for Wednesday, 21 October 2026 at 14:00 UTC.
As soon as a patch is available, Lagoon base images will be updated and customers are encouraged to redeploy as soon as possible.
For more information, see the upstream PHP announcement: https://www.php.net/archive/2026.php#2026-10-20-1
We are monitoring the situation and investigating platform-level mitigations. We will update this status page with additional information as it becomes available.
investigating
We have enabled the virtual patch for customers using our managed NGWAF.
You should still upgrade your Lagoon base images as soon as a patch is available.
monitoring
The fixed PHP versions have been released, and more details have been announced, including mitigations https://www.php.net/archive/2026.php#2026-10-21-5.
We are waiting for the new versions to get released to all our upstream dependencies before we can release a new version of the Lagoon base images.
monitoring
New Lagoon images are currently building.
The required upstream Docker images have been released. We are currently building and testing version 26.10.0 of our Lagoon base images.
The new images will be published shortly. We will provide a final update as soon as they are available for deployment.
monitoring
Lagoon base images v26.10.0 are now published and available. Customers are advised to deploy their environments to patch the PHP vulnerabilities.
We have increased resources to help reduce build queues, but expect wait times while all deployments are processed.
We will continue to monitor deployment queues until operations normalize.
Issues with pulling images
Started September 21, 2026 at 11:06 AM UTC · 3h 43m
OutageCritical incident
Affected components
Deployment Infrastructure
investigating
We are investigating an issue with our internal docker registry
identified
The issue has been identified and a fix is being implemented.
identified
We are continuing to work on a fix for this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
CH4 Traefik Migration Rollback
Started September 15, 2026 at 4:25 AM UTC · 17h 9m
OutageMajor incident
Affected components
ch4.lagoon
investigating
We're going to be rolling back the traefik migration in CH4 to investigate issues
monitoring
Rollback has completed. Some sites may have experienced longer outage during the rollback than others.
resolved
This incident has been resolved.
Traefik Ingress Migration (UK3)
Started September 7, 2026 at 10:16 PM UTC · 1h 58m
Pending
Affected components
uk3.lagoon
investigating
We are performing an ingress migration. Minimal outage is expected, and we'll be back to normal service shortly.
We are currently conducting routine maintenance on our systems. During this time, you may experience brief interruptions or delays when connecting to the AI infrastructure.
We are currently conducting routine maintenance on our systems. During this time, you may experience brief interruptions or delays when connecting to the AI infrastructure.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Increased Deployment Status Update Wait Times
Started July 17, 2026 at 4:50 PM UTC · 21h 11m
Pending
Affected components
Lagoon API
investigating
We have noticed an increase in the wait times for deployments and are currently investigating this issue.
identified
We have identified the cause for the delay and are implementing the fix.
monitoring
A fix has been implemented and we are monitoring the issue.
We are currently conducting routine maintenance on our systems. During this time, you may experience brief interruptions or delays when connecting to the AI infrastructure.
resolved
This incident has been resolved.
Delayed log ingestion
Started July 1, 2026 at 2:03 PM UTC · 3h 5m
Pending
Affected components
Lagoon Logs (OpenSearch)
monitoring
There is a delay in log processing and recent logs for events generated since July 1st may not be available.
Real time logs can be accessed through the Lagoon CLI: https://docs.amazee.io/cloud/logging/#real-time-container-logs-via-lagoon-cli
resolved
This incident has been resolved.
access issues with Lagoon Logs (kibana)
Started June 17, 2026 at 2:39 AM UTC · 1d 23h
IssuesMinor incident
investigating
We are currently investigating this issue.
identified
The issue has been identified and we are working to address it.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
The access roles are resyncing and we are monitoring progress.
monitoring
We are continuing to monitor the resync progress.
resolved
This incident has been resolved.
Degraded certificate provisioning
Started June 1, 2026 at 2:44 PM UTC · 16h 10m
IssuesMinor incident
Affected components
EMEA
monitoring
TLS certificate provisioning and renewal may be delayed on affected clusters during this window.
We are monitoring the upstream incident and will provide updates as the situation evolves.
https://status.redhat.com/
resolved
This incident has been resolved.
Delayed log ingestion
Started June 1, 2026 at 2:07 PM UTC · 3h 26m
Pending
Affected components
Lagoon Logs (OpenSearch)
monitoring
There is a delay in log processing and recent logs for events generated since June 1st may not be available.
Real time logs can be accessed through the Lagoon CLI: https://docs.amazee.io/cloud/logging/#real-time-container-logs-via-lagoon-cli
resolved
This incident has been resolved.
Drupal security release (PSA-2026-05-18)
Started May 19, 2026 at 2:09 AM UTC · 14d 4h
Pending
identified
Drupal has announced an upcoming highly critical Drupal core security release affecting Drupal 10 and 11 (and EOL versions 8 and 9).
Customer impact
- Prepare now: Update to the latest patch release on your current supported Drupal version ahead of time to reduce time-to-patch.
- Schedule a maintenance window: May 20, 17:00 - 21:00 UTC. Customers should be prepared to apply the security update immediately once released.
- EOL Drupal versions: Drupal 8.9 and 9.5 will receive patch files only (temporary mitigation). Plan an urgent upgrade to a supported version. Drupal 7 is not affected.
What we're doing
We're treating this as a priority security event and preparing WAF/CDN mitigations ("virtual patches") where possible. These may provide partial/temporary protection; applying the upstream Drupal security update remains the primary mitigation. We’ll share updates here as more information becomes available.
For more information, see the Drupal PSA: https://www.drupal.org/psa-2026-05-18
monitoring
We’ve reviewed today’s Drupal-related release and do not currently anticipate deploying WAF/CDN mitigations ("virtual patches"). Based on our assessment, overall exposure appears more limited than initial thoughts. Customers should review the security release notes to determine their potential impact and update as soon as practical: https://www.drupal.org/sa-core-2026-004.
We will continue monitoring the situation and provide updates necessary.
We are currently experiencing an issue with cert-manager in affected clusters. The cert-manager controller pod is failing to start due to an image pull failure from quay.io (502 Bad Gateway), which is an external registry.
Impact: New TLS certificates cannot be issued or renewed while cert-manager is unavailable. Existing certificates remain valid until their expiry. Services relying on automatic certificate provisioning may be affected if certificates expire during this window.
https://status.redhat.com/
monitoring
All clusters are able to pull cert-manager image, we are currently monitoring statuspage https://status.redhat.com/
We are aware of CVE-2026-31431 / "Copy Fail" and have completed an initial assessment. We have not identified evidence of customer impact, service compromise, or active exploitation at this stage. We are prioritizing Linux kernel upgrades and will provide further updates if our assessment changes or if maintenance becomes necessary.
resolved
Mitigations at the Linux kernel level have been rolled out across all regions.
High error rate on Fastly Management API
Started April 29, 2026 at 9:19 AM UTC · 3h 32m
IssuesMinor incident
Affected components
CDN
investigating
We are currently investigating a high error rate on the Fastly management API. This impacts deployments of new domains that are routed through Fastly. Existing setups on Fastly or traffic routing are not impacted.
investigating
Fastly is investigating the API issues and updating their status page at: https://www.fastlystatus.com/incident/378511
Impact: Deployments with new domains that are routed through Fastly will continue to work, but the actual domain setup in Fastly will be delayed.
monitoring
Fastly resolved the issue with their management API and we'll keep monitoring the situation.
resolved
This incident has been resolved.
Degraded Performance
Started April 21, 2026 at 12:09 PM UTC · 54m
Pending
Affected components
de3.lagoonuk3.lagoon
investigating
We are currently investigating this issue.
resolved
This incident has been resolved.
Post-maintenance Rollout
Started April 15, 2026 at 4:19 AM UTC · 3h 5m
Pending
Affected components
de3.lagoon
identified
There was an issue with an EKS rollout during maintenance, we are actively addressing this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Increased Build Failures
Started April 7, 2026 at 4:18 PM UTC · 1d 5h
Pending
Affected components
Deployment Infrastructure
identified
We have identified an issue causing Lagoon builds to fail and are actively working to resolve.
monitoring
We have applied a fix for this issue and are monitoring deployments.