Amplitude outage history

We are currently investigating an issue causing delays in data ingestion. Some customers may experience delays in their events appearing in Amplitude. Our Engineering team is actively investigating the issue and working to restore normal ingestion. We apologize for the inconvenience and will provide updates as more information becomes available.

We are currently investigating an issue affecting event delivery to Amazon Kinesis destinations. Some customers may experience delays or failures in event delivery. Our Engineering team is actively investigating the cause and working to restore normal delivery. We apologize for the disruption and will provide updates as more information becomes available.

Our Engineering team has implemented a fix, and Streaming is successfully sending events now. The fix is being rolled out gradually, and we are working to expedite the process. We have also addressed an issue affecting the retry pipeline and are assessing the impact on previously failed events. We will continue monitoring event delivery and provide further updates as we confirm the recovery of affected events. Thank you for your patience.

This incident has been resolved. Event delivery to the Amazon Kinesis streaming destination has returned to normal operation. All affected events have been successfully delivered. We apologize for the disruption and appreciate your patience while we worked to resolve this issue.

We are currently investigating an issue affecting streaming to external destinations. During this time, streaming deliveries are unavailable, and retrying data sends is also impacted. Our Engineering team has identified the affected infrastructure and is actively working to restore functionality. We apologize for the disruption and will provide further updates as our investigation progresses.

We have identified the root cause of the issue affecting streaming to external destinations, and our systems are now recovering. Our Engineering team is continuing to implement the necessary fixes while closely monitoring service recovery. We will provide further updates as progress continues. We appreciate your patience and understanding.

We are continuing to work on a fix for this issue.

The issue has been fully resolved. Our Engineering team has implemented the necessary mitigation measures and functionality is now operational. We apologize for the disruption and appreciate your patience and understanding while we worked to restore service.

Some web pages were partially down. The issue started around 2:06 PM PST and was resolved at 2:21 PM PST. a) Our ingestion systems were working as expected and we were not losing any data. c) Impacted customers might have experienced errors when loading Amplitude web pages.

This incident has been resolved.

Amplitude has confirmed that no first-party Amplitude services are impacted by the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (PHP2Shell Advisory). We are working with an affected third-party vendor to establish security updates on their end; however, internal hardening efforts should prevent potential escalation. No customer action is required at this time. As this is a developing advisory, any further updates will be communicated appropriately via our Trust Center at https://trust.amplitude.com/updates?tab=updates&update=65d46972-f7ed-4f53-bccf-f86f1d18393e. Please subscribe to our Trust Center for notification on updates as no further updates will be made on our Statuspage here.

We are investigating errors affecting some customers using the Data Export API. Affected Export API requests may return 500 errors.

This incident has been resolved.

A fix has been implemented and we are monitoring the recovery. No data is lost.

We are continuing to monitor for any further issues.

This incident has been resolved.

Since 2026-10-13 00:28 PT (07:28 UTC), we have identified an issue affecting Funnel charts in light theme where the conversion percentage data label displays as unreadable white text on a white background. This issue has been resolved as of 2026-10-13 01:24 PT (08:24 UTC). The conversion percentage data label on Funnel charts now displays correctly in light theme. The underlying data and calculations are not affected, and no data loss has occurred.

We are currently investigating an issue where all BigQuery exports are lagging for US (not EU) due to a downstream issue.

A small fraction of new jobs are still getting stuck, we are continuing to investigate further.

Currently recovering backlog of effected jobs successfully, monitoring closely for full recovery.

This incident has been resolved

Between 11:40 AM and 11:48 AM PT on October 5, 2026, Amplitude experienced a full outage of the Guides and Surveys service. During this time, users may have been unable to create, publish, or edit Guides and Surveys, or may have seen Guides and Surveys fail to load for end users. The issue has been resolved and Guides and Surveys is fully operational. We are continuing to confirm there was no data loss. No customer action is needed at this time.

Beginning at approximately 11:15 AM PT, we are currently investigating an issue affecting the Amplitude US environment. Some customers may experience slow page loads, pages that fail to load, or errors when accessing the Amplitude platform. Our Engineering team is actively investigating the issue. We will provide an update as soon as more information is available.

We are continuing to investigate this issue.

The issue has been resolved, and the platform is operating normally again. Our Engineering team will continue to monitor the platform closely to ensure everything remains stable. Thank you for your patience and understanding while we worked to resolve this issue.

We are actively investigating an incident in our data exports. Once the issue is resolved, data will continue to be exported. No data is lost.

We are continuing to investigate this issue.

Warehouse exports should now start exporting data to warehouses and storage buckets but explicit export APIs are still blocked.

This incident has been resolved.

Since 2026-09-24 09:30 PT (17:30 UTC), Amplitude has been experiencing a delay in Data Export processing due to a lagging data partition. Realtime data processing and Amplitude charts and dashboards are not impacted. No data is being lost, and delayed exports will complete once the underlying issue is resolved. No customer action is needed at this time. We will provide the next update in 30 minutes.

The issue has been identified and a fix is being implemented. We will provide another update in 30 minutes.

A fix has been implemented and we are monitoring the results. We will provide another update in 30 minutes.

We are continuing to monitor for any further issues. We will provide another update in 30 minutes.

This incident has been resolved. We don't expect any data loss, and no action is required on your end.

Since 2026-09-22 16:50 PT (23:50 UTC), we have been experiencing an issue with automated data exports to all export destinations. This only affects exports that filter events before export. Customers using export destinations may notice that new data is not being delivered to your destination. Our team is actively investigating the source of the issue and working to restore exports as quickly as possible. No data will be lost; once resolved, exports will resume and backfill automatically. No customer action is needed at this time.

Since 2026-09-22 16:50 PT (23:50 UTC), we experienced an issue with automated data exports to export destinations that filter events before export. We have deployed a fix and are now monitoring the system to confirm exports and backfills fully recover. No data has been lost. No customer action is needed at this time.

We continue to monitor system recovery following the deployed fix for automated data exports. No customer action is required at this time.

We're still working to confirm that automated data exports are getting back to normal. No customer action is required at this time.

We've identified that this issue can also affect exports without event filtering, due to backlog from the affected jobs. Previously we noted impact was limited to exports with event filtering, we're updating that guidance as we've confirmed broader impact. If you're experiencing delayed or stalled exports to S3, BigQuery, or Snowflake, this may be related, even without filtering configured. We're still working to confirm exports are getting back to normal. No customer action is required at this time.

We're seeing recovery across most affected export jobs, and most customers should now see exports returning to normal. A subset of jobs are still catching up, and we're continuing to monitor until all exports are fully recovered. No customer action is required at this time.

Automatic export jobs are running again for most customers. Recovery looks on track, though we're still confirming full resolution and continuing to monitor closely. No customer action is required at this time

We are continuing to monitor for any further issues.

This incident has been resolved. All affected export jobs have fully recovered and are running normally. We don't expect any data loss, and no action is required on your end.

Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected. Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed. We will share another update in 30 minutes.

The authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed. We will share another update in 30 minutes.

We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Our team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Implementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

We are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

A fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

The authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed. We will provide another update in 30 minutes.

The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.

Since 11:30 AM PST, Amplitude has been experiencing a realtime data pipeline delay. Some data may not yet appear in Amplitude in real time and may be delayed before it can be streamed or exported to downstream destinations. Our team is actively investigating the source of the issue and working to deploy a fix. There is no data loss. No customer action is needed at this time. We will provide the next update in 30 minutes.

We are continuing to investigate this issue.

Recovery is underway, and we are monitoring the system to confirm full recovery. There is no data loss, and no customer action is needed. We will provide the next update in 30 minutes.

We are continuing to monitor the system to confirm full recovery. There is no data loss, and no customer action is needed. We will provide the next update in 30 minutes.

From approximately 11:30 AM PDT (18:30 UTC) to 2:14 PM PDT (21:14 UTC), Amplitude experienced delays affecting the realtime data pipeline. Some data may have been delayed before appearing in Amplitude in real time. The issue has been resolved. There is no data loss, and no customer action is needed.

We are actively investigating an issue with our realtime ingestion pipelines. No data is lost.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Some S3 export files delivered between September 9 at 20:32 UTC and September 10 at 04:01 UTC were missing the bucket-owner-full-control permission, which prevented affected customers from reading them. The issue is resolved. Exports moving forward and outside this timeframe are not impacted. No data was lost. For impacted files in the affected timeframe, set your bucket's Object Ownership to Bucket owner enforced (disable ACLs), if compatible with your bucket access requirements. If you have questions or continue to experience issues, please submit a support request.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented, and we are monitoring the results. Realtime data processing remains delayed, but events are catching up. No data was lost, and no customer action is required. We will provide another update when more information is available.

This incident has been resolved.

Incident timeline Resolved — Amplitude is accessible once again, and customers should be able to access the platform as expected. Posted Aug 25, 2026 - 14:03 PT Investigating — Since approximately 13:48 PT, some customers may have experienced a brief interruption when using Amplitude. Posted Aug 25, 2026 - 13:48 PT We apologize for the disruption.