Amplitude outage history

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented, and we are monitoring the results. Realtime data processing remains delayed, but events are catching up. No data was lost, and no customer action is required. We will provide another update when more information is available.

This incident has been resolved.

Incident timeline Resolved — Amplitude is accessible once again, and customers should be able to access the platform as expected. Posted Aug 25, 2026 - 14:03 PT Investigating — Since approximately 13:48 PT, some customers may have experienced a brief interruption when using Amplitude. Posted Aug 25, 2026 - 13:48 PT We apologize for the disruption.

Since 2026-08-24 16:45 PT (23:45 UTC), new sign-ins were unable to load the Amplitude login page (app.amplitude.com/login), which appeared blank. Users with an active session were not signed out and could continue working as normal.

A fix has been implemented, and we are monitoring the results.

A fix was deployed, and the issue was fully resolved.

On 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required. Following the fix, customers should now be able to access Global Chat and see the Global Chat interface instead of the “No access” message.

On 2026-08-13 at 7:45 PM PT (2:45 AM UTC on 2026-08-14), we experienced a data ingestion latency. The issue was fully resolved at 8:35 PM PT (3:35 AM UTC on 2026-08-14), and all data has since been recovered. There was no data loss, and no customer action is required.

Since 2026-08-12 16:39 PT (23:39 UTC), we have been experiencing a delay in realtime data processing. We are actively investigating the source of the issue and will work to deploy a fix. No data is lost.

A fix has been implemented and we are monitoring the results.

Data processing is now recovering. There is no data loss, and all data will continue to be sent to downstream destinations once processed. No customer action is needed at this time. We estimate full recovery within the next 1-2 hours and will provide our next update within 30 minutes.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are investigating a delay in real time data processing. No data is lost

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are actively investigating a delay in our pipeline processing. No data is lost.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Services: - Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required. - Experiment/Flag evaluations failed and return 503s due to service unavailability. There is no data loss.

We are currently investigating this issue.

The jobs waiting on google's end have started recovering and we are seeing jobs making progress within Amplitude too

This incident has been resolved.

We are actively investigating a delay in real time data processing. No data is lost.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We identified the source of the issue and rolled back the responsible change at 12:06 PM PT (19:06 UTC). Error rates have returned to normal, and we are actively monitoring to confirm full stability. There is no data loss. No customer action is needed at this time.

Since 2026-07-13 14:04 PT, we have been experiencing issues with the Amplitude user interface (UI) MCP and rest APIs. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. EU data center should be unaffected by this outage. We will provide the next update in 30 mins.

We are continuing to investigate this issue.

A fix has been implemented, and we're monitoring the results

This incident has been resolved.

Some users may be unable to load or use AI-powered features. We are investigating and will provide updates as more information becomes available.

We are continuing to investigate this issue.

This incident has been resolved.

Since 2026-07-12 11:47:42 PM PDT (2026-07-13 07:47:42 AM CET), we have been experiencing issues with the Amplitude user interface (UI). Currently, the Custom Metrics metric details page may fail to load or display an error. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PDT.

We have identified the root cause and a fix is being deployed. We will post an update as the deployment completes.

A fix has been deployed and the metric details page is loading normally again. We are monitoring error rates to confirm full recovery across all regions before resolving. No data was lost during this incident.

The incident has been resolved and the Custom Metrics metrics details page displays normally now.

We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

We are continuing to investigate this issue.

We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.

This incident has been resolved.

Between 2026-07-08 5:24 PM PT (00:24 UTC Jul 9) and 2026-07-09 1:50 AM PT (08:50 UTC), shared embeds and public dashboard/chart links displayed blank pages. Customers accessing shared Amplitude content via embed URLs or public links were unable to view charts during this window. We identified the cause and mitigated by rolling back the affected service. Shared embeds and public links are rendering normally again. No data was lost and no customer action is needed. We are monitoring stability and will post a final update by 3:00 AM PT (10:00 UTC).

This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed.

Our data processing systems are delayed. This incident started at 6:30 PDT. Current status: Our ingestion systems are working as expected and no data is lost. We've identified the issue and the data processing system is catching up now. ETA to fully resolved is ~2hours (11 PDT)

Realtime data is fully caught up and available all features within Amplitude should have data fully available. Some export data from the past hour may still be delayed.

All systems are caught up and functioning normally.

We are currently investigating this issue. No data is lost.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are actively investigating an issue where our realtime data ingestion is lagging. No data is lost.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.