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    Ansarada outage history

    58 recorded Ansarada incidents since January 2025, with official updates, affected components, duration and resolution information.

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    Outage on Ecommerce

    Started October 16, 2026 at 12:32 PM UTC · 2h 8m

    OutageCritical incident
    Affected components
    eCommerce
    1. October 16, 2026 at 12:32 PM UTCidentified

      The Ansarada platform is currently experiencing an outage in Ecommerce component. We are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. October 16, 2026 at 1:15 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. October 16, 2026 at 1:32 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 16, 2026 at 2:27 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. October 16, 2026 at 2:40 PM UTCresolved

      This incident has been resolved.

    Dataroom service degraded

    Started August 19, 2026 at 12:53 AM UTC · 3h 21m

    Pending
    Affected components
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. August 19, 2026 at 12:53 AM UTCinvestigating

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. August 19, 2026 at 1:11 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. August 19, 2026 at 4:14 AM UTCresolved

      This incident has been resolved.

    Unable to login to DataRoom

    Started August 18, 2026 at 9:41 PM UTC · 57m

    OutageCritical incident
    Affected components
    Archives / Bulk DownloadsDocumentsHome DashboardAnsarada IdentityTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. August 18, 2026 at 9:41 PM UTCinvestigating

      We are currently investigating this issue.

    2. August 18, 2026 at 10:15 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 18, 2026 at 10:22 PM UTCidentified

      We are continuing to work on a fix for this issue.

    4. August 18, 2026 at 10:27 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. August 18, 2026 at 10:38 PM UTCresolved

      This incident has been resolved.

    Dataroom service degraded

    Started August 17, 2026 at 2:03 AM UTC · 39m

    IssuesMinor incident
    Affected components
    DocumentsDataroom ManagementOther functionality
    1. August 17, 2026 at 2:03 AM UTCinvestigating

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. August 17, 2026 at 2:13 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 17, 2026 at 2:13 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 17, 2026 at 2:41 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. August 17, 2026 at 2:42 AM UTCresolved

      This incident has been resolved.

    Dataroom outage

    Started August 12, 2026 at 5:10 AM UTC · 3h 13m

    Pending
    Affected components
    Archives / Bulk DownloadsDocumentsLicensingHome DashboardAnsarada IdentityTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. August 12, 2026 at 5:10 AM UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. August 12, 2026 at 5:30 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 12, 2026 at 6:55 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 12, 2026 at 8:23 AM UTCresolved

      This incident has been resolved.

    Dataroom service degraded

    Started August 12, 2026 at 2:00 AM UTC · 0m

    Pending
    1. August 12, 2026 at 3:51 AM UTCresolved

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    Dataroom outage

    Started August 11, 2026 at 9:56 AM UTC · 13m

    OutageMajor incident
    Affected components
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. August 11, 2026 at 9:56 AM UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. August 11, 2026 at 9:59 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 11, 2026 at 10:07 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 11, 2026 at 10:08 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. August 11, 2026 at 10:09 AM UTCresolved

      This incident has been resolved.

    Dataroom outage

    Started July 13, 2026 at 8:27 AM UTC · 15m

    OutageCritical incident
    Affected components
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&ATenders Submission Tool
    1. July 13, 2026 at 8:27 AM UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. July 13, 2026 at 8:28 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. July 13, 2026 at 8:30 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 13, 2026 at 8:43 AM UTCresolved

      This incident has been resolved.

    Dataroom performance degrade

    Started July 8, 2026 at 2:52 AM UTC · 6h 39m

    Pending
    1. July 8, 2026 at 2:52 AM UTCinvestigating

      We are currently investigating this issue.

    2. July 8, 2026 at 4:01 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    3. July 8, 2026 at 6:11 AM UTCidentified

      We are continuing to work on a fix for this issue.

    4. July 8, 2026 at 7:58 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    5. July 8, 2026 at 8:29 AM UTCidentified

      The problem is happening again, we are troubleshooting it.

    6. July 8, 2026 at 9:19 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. July 8, 2026 at 9:31 AM UTCresolved

      This incident has been resolved.

    Dataroom degrade

    Started July 8, 2026 at 12:41 AM UTC · 25m

    Pending
    1. July 8, 2026 at 12:41 AM UTCinvestigating

      We are currently investigating this issue.

    2. July 8, 2026 at 1:01 AM UTCidentified

      The problem is fixed and user can start uploading document normally. We are keep monitoring.

    3. July 8, 2026 at 1:06 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 8, 2026 at 1:07 AM UTCresolved

      This incident has been resolved.

    Dataroom service degraded

    Started May 8, 2026 at 9:12 AM UTC · 22m

    IssuesMinor incident
    Affected components
    DocumentsUser AdministrationReportingDataroom ManagementQ&A
    1. May 8, 2026 at 9:12 AM UTCinvestigating

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. May 8, 2026 at 9:13 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. May 8, 2026 at 9:26 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. May 8, 2026 at 9:34 AM UTCresolved

      This incident has been resolved.

    System performance downgrade

    Started May 8, 2026 at 12:37 AM UTC · 1h 54m

    Pending
    1. May 8, 2026 at 12:37 AM UTCinvestigating

      There is a downgrade in system performance

    2. May 8, 2026 at 12:44 AM UTCidentified

      We have identified the cause and apply the update

    3. May 8, 2026 at 12:45 AM UTCmonitoring

      A fixed has been implemented and we are monitoring the system

    4. May 8, 2026 at 2:31 AM UTCresolved

      This incident has been resolved.

    Home Dashboard outage

    Started May 7, 2026 at 1:35 PM UTC · 2h 46m

    OutageCritical incident
    Affected components
    Home Dashboard
    1. May 7, 2026 at 1:35 PM UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. May 7, 2026 at 1:53 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. May 7, 2026 at 2:26 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. May 7, 2026 at 3:20 PM UTCidentified

      We are continuing to work on a fix for this issue.

    5. May 7, 2026 at 4:14 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. May 7, 2026 at 4:14 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    7. May 7, 2026 at 4:21 PM UTCresolved

      This incident has been resolved.

    Dataroom service degraded

    Started May 7, 2026 at 5:24 AM UTC · 28m

    IssuesMinor incident
    Affected components
    DocumentsUser Administration
    1. May 7, 2026 at 5:24 AM UTCinvestigating

      The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. May 7, 2026 at 5:39 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. May 7, 2026 at 5:41 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. May 7, 2026 at 5:52 AM UTCresolved

      This incident has been resolved.

    Bulkdownloads outage

    Started May 6, 2026 at 5:30 PM UTC · 1h 26m

    OutageCritical incident
    Affected components
    Archives / Bulk Downloads
    1. May 6, 2026 at 5:30 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 6, 2026 at 5:37 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. May 6, 2026 at 5:38 PM UTCmonitoring

      A fix has been implemented. However there are still slowness in the processing. We are still working to fix it

    4. May 6, 2026 at 6:07 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. May 6, 2026 at 6:55 PM UTCresolved

      This incident has been resolved.

    Secured Office outage

    Started April 9, 2026 at 8:43 AM UTC · 17m

    OutageMajor incident
    Affected components
    Archives / Bulk DownloadsDocuments
    1. April 9, 2026 at 8:43 AM UTCinvestigating

      We are currently investigating this issue.

    2. April 9, 2026 at 8:51 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 9, 2026 at 8:52 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. April 9, 2026 at 9:00 AM UTCresolved

      This incident has been resolved.

    Manage Document disruption regionally

    Started April 1, 2026 at 8:00 AM UTC · 54m

    OutageMajor incident
    Affected components
    Documents
    1. April 1, 2026 at 8:00 AM UTCinvestigating

      We are currently investigating this issue.

    2. April 1, 2026 at 8:07 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. April 1, 2026 at 8:28 AM UTCidentified

      the issues identified and we are working to minimize the impact.

    4. April 1, 2026 at 8:54 AM UTCresolved

      This incident has been resolved.

    Dataroom outage

    Started March 27, 2026 at 2:37 PM UTC · 10m

    OutageCritical incident
    Affected components
    Documents
    1. March 27, 2026 at 2:37 PM UTCinvestigating

      The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

    2. March 27, 2026 at 2:39 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. March 27, 2026 at 2:42 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 27, 2026 at 2:42 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. March 27, 2026 at 2:47 PM UTCresolved

      This incident has been resolved.

    Bulkdownload partial outage

    Started March 15, 2026 at 5:52 PM UTC · 2h 46m

    OutageMajor incident
    Affected components
    Archives / Bulk Downloads
    1. March 15, 2026 at 5:52 PM UTCinvestigating

      We are currently investigating this issue.

    2. March 15, 2026 at 6:43 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 15, 2026 at 7:09 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. March 15, 2026 at 7:58 PM UTCidentified

      We are continuing to work on a fix for this issue.

    5. March 15, 2026 at 8:08 PM UTCidentified

      A fix is on the way to deploy

    6. March 15, 2026 at 8:28 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. March 15, 2026 at 8:35 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    8. March 15, 2026 at 8:38 PM UTCresolved

      This incident has been resolved.

    Unable to login to DataRoom

    Started February 17, 2026 at 4:29 PM UTC · 34m

    Pending
    Affected components
    Archives / Bulk DownloadsDocumentsTender Evaluation ToolUser AdministrationReportingDataroom ManagementDeal WorkflowQ&AOther functionalityTenders Submission Tool
    1. February 17, 2026 at 4:29 PM UTCinvestigating

      We are currently investigating this issue.

    2. February 17, 2026 at 4:49 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. February 17, 2026 at 5:03 PM UTCresolved

      This incident has been resolved.