Investigating System Issue
Pending
- investigating
We have been notified of a potential issue and are investigating.
109 recorded Array incidents since February 2026, with official updates, affected components, duration and resolution information.
We have been notified of a potential issue and are investigating.
We have been notified of a potential issue and are investigating.
On October 22, 2026, between 6:44 AM and 6:53 AM ET, White Label Sites Payments and TransUnion (TUI) Alerts experienced a brief service disruption. The issue has been resolved, and affected services have returned to normal operation.
We have been notified of a potential issue and are investigating.
BrandYourself.com and HelloPrivacy.com are temporarily unavailable while we apply a security patch. We’ll provide an update once access has been restored.
We are continuing to apply the security patch, and BrandYourself.com and HelloPrivacy.com remain temporarily unavailable. We will provide another update as soon as additional information is available or access has been restored.
The security patch has been successfully applied, and access to BrandYourself.com and HelloPrivacy.com has been restored. Both services are operating normally, and this incident is resolved.
Equifax is returning intermittent gateway timeout errors affecting a small portion of requests. We are monitoring the issue and will provide updates as more information becomes available.
The Equifax error rate has decreased, though response times remain elevated. We are continuing to monitor and will provide further updates as available.
Intermittent Equifax failures continue to affect production requests for 1B credit reports, VantageScore, and monitoring enrollment. Successful requests are also experiencing slower response times than normal. We are continuing to monitor the issue and will provide further updates as available.
The Equifax issue remains ongoing. We are continuing to monitor and will provide updates as more information becomes available.
Equifax error rates and response times have returned to normal. We will continue to monitor for any further issues.
We have been notified of a potential issue and are investigating.
We have been notified of a potential issue and are investigating.
We have been notified of a potential issue and are investigating.
We have been notified of a potential issue and are investigating.
We have been notified of a potential issue and are investigating.
Credit alerts are currently delayed for Equifax customers. We are currently investigating this issue.
We are continuing to investigate the delay in Equifax Credit Alert data.
We are continuing to investigate this issue.
A fix has been implemented, and we are monitoring the results.
A fix has been implemented, and files are being processed correctly. We are working with the bureau to backfill any missed alerts.
We have been notified of a potential issue and are investigating.
We are continuing to investigate this issue.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
The issue has been identified and a fix is being implemented.
We are continuing to implement the fix for this issue.
A fix has been implemented and we our monitoring the results.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are investigating bureau latency.
This incident has been resolved
We have been notified of a potential issue and are investigating.
Offender search is temporarily unavailable and offender alerts are delayed
This incident has been resolved.
We have been notified of a potential issue where credit alerts from TransUnion are temporarily delayed.
We are continuing to investigate this issue.
We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.
We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts.
We are no longer seeing the delays in delivery of TransUnion alerts. This incident is now resolved.
We have been notified of a potential issue where credit alerts from TransUnion are temporarily delayed.
We are continuing to investigate this issue.
We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts.
We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.
TransUnion alerts that were delayed have caught back up, and we are no longer seeing the delays in delivery. This incident is now resolved.
We have been notified of a potential issue and are investigating.
We are investigating an issue with phone-only scans
We have identified the issue with phone-only scans and are working toward a fix.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have been notified of a potential issue and are investigating.