30 recorded Attio incidents since January 2024, with official updates, affected components, duration and resolution information.
An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We’re investigating reports of delays to formula attribute invalidations, our team is working to resolve the issue as quickly as possible.
We have identified the cause of the delays to formula updates and are working through the backlog. Some formulas may continue to show outdated values until processing catches up.
A fix has been applied and formula updates are processing normally again. The remaining backlog is catching up and we expect it to clear within the next hour.
The issue causing delays to formula updates has now been resolved, and the backlog has been fully processed. We're sorry for any inconvenience caused.
We have identified an issue that is causing a delay to all workflow runs. We are working to resume processing as quickly as possible and apologise for any inconvenience caused.
We are continuing to respond to an incident affecting workflow block execution and webhook delivery.
We are continuing to respond to issues with workflow execution and webhook delivery. We are also aware of potential impact to the import / export subsystems as well as Ask Attio. We are working to restore service availability.
The issue affecting workflow execution and webhook delivery has now been resolved. We’re sorry for any inconvenience caused.
We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We're investigating reports of workflows failing to trigger. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.
Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
Between 16:33 and 18:01 UTC on July 21, 2026, some workflows failed to trigger correctly. **What happened:** An infrastructure configuration change deployed shortly before the incident caused an error when encrypting the content of newly received workflows, which caused some workflow triggers not run properly. **What we did:** We reverted the change and corrected the underlying infrastructure configuration. All impacted workflow triggers resumed processing normally by 18:01 UTC, and we've since confirmed triggers are operating correctly. We’re continuing to investigate recovering runs triggered during this timeframe. We’ll update this page as soon as we have an update.
The issue has now been resolved and we have directly notified all customers who were impacted by this outage. We’re sorry for any inconvenience caused.
We're investigating reports of intimitent errors across some platform features. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
We've identified the issue caused by an upstream provider - our team is working to mitigate the issue as quickly as possible.
The issue has now been resolved. We apologize for any inconvenience caused.
We’re addressing an issue where some users may be unable to view email content (and in some cases access other stored content like call recordings, file uploads, or exports). We’ve identified the problem and we’re working on a fix now.
The issue has been resolved. Our team deployed a fix and is monitoring the system to confirm stability. The disruption occurred 08:34 - 09:48 and 10:26 - 10:40 UTC.
The issue has now been resolved. We’re sorry for any inconvenience caused.
The Attio team has identified a spike in errors when querying records and lists. Users may experience errors when loading record and list views or when using query endpoints on the public API. We are currently investigating the root cause and working to resolve the issue as quickly as possible.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
We’re currently experiencing service degradation due to an issue with one of our upstream providers. We’re working closely with them to restore full functionality as soon as possible.
We are continuing to work with our upstream provider as they work toward a full resolution. We’ll share further updates as soon as more information becomes available.
Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored
The issue has now been resolved. We apologize for any inconvenience caused.
We are investigating a system outage that is affecting our realtime sync engine. The realtime engine is responsible for updating information in the UI of our applications as changes are received by our backend. As a workaround, refreshing the page will ensure the latest information is available in the UI.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
An issue has been identified causing elevated latency in the web app & api. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
We have identified the root cause and our team is working to resolve the issue as quickly as possible.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We're aware of an issue with a downstream provider that is impacting platform availability. Our team is working to resolve the issue as quickly as possible.
We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users. A small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.
We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.
The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.
We have identified an issue that is causing delays in the delivery of outbound email traffic across all email sending functionality (including sequences). The team is actively investigating the root cause of the issue and working to establish mitigations.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are currently investigating reports of platform availability issues, our team is working to resolve the issue as quickly as possible.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
An issue has been been identified with our Developer API returning an elevated number of 5xx class errors. Our team is currently investigating and we are working to resolve the issue as quickly as possible.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
An issue has been been identified. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.
Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is fully resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are currently investigating a delay in our search indexing system when records are created or updated.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are aware of an issue affecting the speed of CSV Imports. Our team are currently working to resolve the issue.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
We are investigating reports of some Workflows experiencing a delay in executing.
The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
The issue has now been resolved. We’re sorry for any inconvenience caused.
