Authorizenet outage history

Authorize.net is aware of an issue that is currently affecting the Authorize.net API Service. We are investigating the cause and working urgently to resolve the issue. Impact: Clients may experience errors or delays when sending or receiving API requests, which could impact payment processing and transaction status updates. Reported Start Time: 05 September 2026, 12:37 GMT Next Update: When status changes or significant information is available. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042

A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated, and customers are now able to use the Authorize.net API Service as expected. Reported Start Time: 05 September 2026, 12:37 GMT Reported End Time: 07 September 2026, 12:12 GMT Next Update: When status changes or significant information is available. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042

The issue affecting the Authorize.net API Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 September 2026, 12:37 GMT Reported End Time: 07 September 2026, 12:12 GMT Impact: Customers are now able to use the Authorize.net API Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042

Authorize.net is aware of an issue that is currently affecting Customer Invoicing services. We are investigating the cause and working urgently to resolve the issue. Impact: Users may be experiencing issues where paid invoices are not updating to a "Paid" status. Reported Start Time: 01 September 2026, 01:00 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26897126

We have identified the issue affecting Customer Invoicing services and implemented a fix. We are closely monitoring to ensure the issue is resolved. Impact: Customer Invoicing processing has returned to normal. Reported Start Time: 01 September 2026, 01:00 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26897126

The issue affecting Authorize.net’s Customer Invoicing services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 01 September 2026, 01:00 GMT Reported End Time: 02 September 2026, 16:45 GMT Impact: Customer Invoicing processing has returned to normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26897126

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11756)

Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response. We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue. Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment. Reported Start Time: 06 August 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26655163

Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response. We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue. Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment. Reported Start Time: 01 July 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26655163

Authorize.net has identified the issue affecting the Server Integration Method (SIM) Relay Response and we appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment. Reported Start Time: 01 July 2026 TBD Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26655163

The issue affecting Server Integration Method (SIM) Relay Response Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 01 July 2026, 12:00 GMT Reported End Time: 21 August 2026, 18:30 GMT Impact: Customers are now able to use the Server Integration Method (SIM) with Relay Response Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)

Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service in Sandbox Environment. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may experience issues completing payments through Sandbox hosted payment forms due to a CAPTCHA issue. Reported Start Time: 12 August 2026 3:00 PM GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168

The issue affecting the Hosted Payment Form Service in Sandbox Environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 August 2026 3:00 PM GMT Reported End Time: 15 August 2026 6:45 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service in Sandbox Environment as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168

Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may experience issues completing payments through hosted payment forms due to a CAPTCHA issue. Reported Start Time: 13 August 2026 Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168

The issue affecting the Hosted Payment Form Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 August 2026 3:00 PM GMT Reported End Time: 15 August 2026 3:15 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)

Authorize.net is aware of an issue that is currently affecting the NAB Processor transaction processing. We have received confirmation from NABEPX that they are aware of the issue on their end and we are actively communicating with them to identify and resolve the issue. Impact: Merchants may encounter transactions returning RTC 20 on NABEPX processor during authorization. Reported Start Time: 13 August 2026, 16:07 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Incident #: INC26740172

The issue affecting transactions processed through the NABEPX processor has been mitigated. Visa continues to monitor closely with NABEPX to confirm service stability and ensure the issue is fully resolved. Impact: Merchants may have encountered transactions returning RTC 20 on NABEPX processor during authorization. Reported Start Time: 13 August 2026, 16:07 GMT Reported End Time: 13 August 2026, 17:39 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26740172

The issue affecting NABEPX transaction processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Impact: Merchants are now able to process transactions on NABEPX processor as normal. Reported Start Time: 13 August 2026 16:07 GMT Reported End Time: 13 August 2026 17:39 GMT Impact: Merchants are now able to process transactions on NABEPX processor as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26740172

Authorize.net is aware of an issue that is currently affecting Simple Checkout processing. We are investigating the cause and working urgently to resolve the issue. Impact: Clients using Simple Checkout may see unexpected processing volumes. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Authorize.net continues to investigate the cause and working urgently to resolve the issue. For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review. (Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount). Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Authorize.net has implemented backend changes to mitigate the issue affecting the Simple Checkout service. We are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved. Impact: The issue has been mitigated and customers are now able to use the Simple Checkout service as expected Reported Start Time: 03 August 2026, 21:14 GMT Reported End Time: 20 August 2026 19:00 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Authorize.net is aware of an issue that is currently affecting Vantiv transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Authorize.net continues to investigate the issue that is currently affecting Vantiv transaction processing. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

A fix has been implemented for the issue affecting Vantiv transaction processing and we are monitoring closely to ensure the issue is resolved. Impact: The issue impacting Vantiv transaction processing has been mitigated. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 01:15 GMT on August 09, 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

The issue affecting Vantiv transaction processing has now been fully resolved. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 01:15 GMT on August 09, 2026 Impact: Users are now able to use Vantiv transaction processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Authorize.net is aware of an issue that is currently affecting the functionality of Corporate and Support Web Sites. We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality. Reported Start Time: 13:30 GMT, 23 July 2026 Next Update: As status changes Incident #: INC26537088

The issue affecting the functionality of Corporate and Support Web Sites has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13:30 GMT, 23 July 2026 Reported End Time: 19:15 GMT, 23 July 2026 Impact: : Support Center users may have experienced delays when creating cases, posting comments, and using chat functionality. The issue has been resolved, and all services are now operating normally. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26537088

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11451)

Authorize.net is aware of an issue that is currently affecting the login process for Merchant and/or Partner Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and/or Partner Interface. Reported Start Time: July 12th, 2:15 AM GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26406379

After further investigation, more impact had been identified. This include mPOS and Windows App. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Mulitples Portal Interface. Reported Start Time: July 12th, 2:15 AM GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center

Partial recovery has been done and mPOS and Windows App is working as expected. We have identified the issue affecting the issue of the Merchant and Partner Interface. We appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience login issues with Merchant and/or Partner Interface. Reported Start Time: July 12th, 2:15 AM GMT Next Update: When status changes or new available is available We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26406379

The issue affecting multiple portal Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: July 12th, 2:15 AM GMT Impact: Customers are now able to use all relevant portal Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26406379

The issue affecting multiple portal Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: July 12th, 2:15 AM GMT Reported End Time: July 12th 04:13 AM GMT Impact: Customers are now able to use all relevant portal Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26406379

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11463).

Authorize.net was made aware of an issue that affected the transaction management for Merchant Interface/Portal. The issue has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 03 July 2026, 12:00 GMT Reported End Time: 03 July 2026, 15:14 GMT Impact: Clients experienced issues with the transaction search feature within Merchant Interface/Portal. Some processed transactions were not displaying in MINT. Customers are now able to use the Merchant Interface/Portal as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26319079

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11369).

Authorize.net is aware of an issue that is currently affecting Vantiv refund settlement processing. We are investigating the cause and working urgently to resolve the issue. Impact: This issue is impacting the settlement of refund transactions processed through Vantiv. Reported Start Time: 24 June 2026 06:42 GMT Next Update: As status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring closely to ensure the issue is fully resolved. Impact: This issue impacted the settlement of refund transactions processed through Vantiv. Reported Start Time: 24 June 2026 06:42 GMT Reported End Time: 1 July 2026 03:10 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914

The issue affecting the Vantiv refund settlement processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 24 June 2026 06:42 GMT Reported End Time: 1 July 2026 03:10 GMT Impact: Issue resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11360)

Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login. We are investigating the cause and working urgently to resolve the issue. Impact: There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts. Reported Start Time: 21:42 GMT on 06/18/2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26114283

The issue affecting the Sandbox and Partner Login has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 21:42 GMT on 06/18/2026 Reported End Time: 01:36 GMT on 06/19/2026 Impact: Users are now able to login to Sandbox as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: CYBSPS-5918 & INC26114283

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11256)

Authorize.net is aware of an issue that is currently affecting Authorize.net API. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Authorize.net API connectivity. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

Authorize.net is aware of an issue that is currently affecting some Authorize.Net API transactions. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with some API transactions returning an invalid response code. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and Authorize.Net API transactions are now working as expected. Reported Start Time: 04 June 2026, 05:50 GMT Reported End Time: 04 June 2026, 11:56 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

Correction The issue affecting the some Authorize.Net API transactions has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 04 June 2026 5:50 GMT Reported End Time: 04 June 2026 11:40 GMT Impact: The issue has been resolved and Authorize.Net API transactions are now working as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10757)

Authorize.net was aware of an issue that affected settlement/batching for Global Payments North America (GPN). The issue has been mitigated. We are monitoring closely to ensure the issue is resolved. Impact: Customers may have experienced funding settlement issues. Reported Start Time: 21 May 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

The issue affecting settlement/batching for Global Payments North America (GPN) has now been fully resolved. No SLA had been missed due to this incident. Reported Start Time: 05/21/2026 Reported End Time: 05/22/2026 Impact: The issue impacting settlement funding has been fully resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. Impact: This may impact some Visa cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation. Reported Start Time: 13 May 2026, 08:47 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25541234

The issue that prevented certain transactions from being processed has now been fully resolved. Authorize.Net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 May 2026, 08:47 GMT Reported End Time: 13 May 2026, 14:38 GMT Impact: Customers are now able to use services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC25541234

Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.

Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interfaces. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD

A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10678).

Authorize.net is aware of an issue that is currently affecting Sandbox Account creation process. Users may receive an error message stating: “The sandbox is experiencing technical difficulties. Please try to create a test account in a few minutes.” We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with creating Sandbox accounts within the Developer Center. Reported Start Time: 5 May 2026, 07:57 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 May 2026, 07:57 GMT Reported End Time: 05 May 2026, 12:34 GMT Impact: Users are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue is resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)

Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services. We are investigating the cause and working urgently to resolve the issue. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

The issue affecting the Accept Suite API services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 April 2026 07:35 GMT Reported End Time: 26 April 2026 02:27 GMT Impact: Customers are now able to use the Accept Suite API services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10677).

Authorize.net is aware of an issue that is currently affecting the Ask ANET tool for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

Authorize.net continues to work urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

Authorize.net remains working urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

Authorize.net teams continue with their efforts to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

The issue affecting the Ask ANET tool for Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 17 April 2026. 22:19 GMT Reported End Time: 21 April 2026. 00:58 GMT Impact: Customers are now able to use Ask ANET for Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10557)