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B2c2 outage history

50 recorded B2c2 incidents since July 2023, with official updates, affected components, duration and resolution information.

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UAT Outage

Started June 24, 2026 at 5:38 PM UTC 6m

OutageMajor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

June 24, 2026 at 5:38 PM UTCidentified
The issue has been identified and a fix is being implemented.
June 24, 2026 at 5:44 PM UTCresolved
This incident has been resolved.

Degraded Pricing/Trading - UAT

Started June 3, 2026 at 6:02 PM UTC 3h 2m

IssuesMinor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

June 3, 2026 at 6:02 PM UTCinvestigating
We are currently investigating degraded pricing and trading for some instruments in the UAT environment. Further updates will be announced as soon as they are made available.
June 3, 2026 at 9:04 PM UTCresolved
This incident has been resolved.

Pricing instability - OTC Portal

Started May 11, 2026 at 1:02 PM UTC 29m

IssuesMinor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

May 11, 2026 at 1:02 PM UTCinvestigating
We are currently investigating this issue.
May 11, 2026 at 1:15 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 11, 2026 at 1:30 PM UTCresolved
This incident has been resolved.

OTC Pricing Outage (UAT)

Started May 11, 2026 at 9:59 AM UTC 57m

IssuesMinor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

May 11, 2026 at 9:59 AM UTCinvestigating
We are currently investigating this issue.
May 11, 2026 at 10:41 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 11, 2026 at 10:57 AM UTCresolved
This incident has been resolved.

OTC Pricing Outage (UAT)

Started March 16, 2026 at 3:22 AM UTC 12h 40m

OutageMajor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

March 16, 2026 at 3:22 AM UTCinvestigating
OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.
March 16, 2026 at 3:09 PM UTCidentified
We are currently investigating this issue.
March 16, 2026 at 3:39 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 16, 2026 at 4:02 PM UTCresolved
This incident has been resolved.

OTC Pricing Outage

Started February 20, 2026 at 4:56 PM UTC 34m

OutageCritical incident

Affected components

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

February 20, 2026 at 4:56 PM UTCinvestigating
OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.
February 20, 2026 at 5:02 PM UTCinvestigating
We are continuing to investigate this issue.
February 20, 2026 at 5:20 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 20, 2026 at 5:30 PM UTCresolved
This incident has been resolved.

Partial OTC CFD order outage

Started February 13, 2026 at 10:59 AM UTC 5m

Pending

Affected components

OTC API - RESTOTC API - FIX

February 13, 2026 at 10:59 AM UTCinvestigating
We are currently investigating this issue.
February 13, 2026 at 11:01 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 13, 2026 at 11:04 AM UTCresolved
This incident has been resolved.

Partial Outage - OTC

Started January 28, 2026 at 6:27 PM UTC 48m

OutageMajor incident

Affected components

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

January 28, 2026 at 6:27 PM UTCinvestigating
We are currently investigating this issue.
January 28, 2026 at 7:05 PM UTCmonitoring
OTC pricing and trading has remained stable. We are monitoring the platform for any issues.
January 28, 2026 at 7:14 PM UTCresolved
This incident has been resolved.

OTC Outage

Started January 20, 2026 at 8:22 PM UTC 21m

OutageMajor incident

Affected components

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

January 20, 2026 at 8:22 PM UTCinvestigating
We are currently investigating this issue.
January 20, 2026 at 8:25 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 20, 2026 at 8:42 PM UTCresolved
This incident has been resolved.

UAT Pricing Instability

Started November 4, 2025 at 11:29 AM UTC 1h 49m

IssuesMinor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

November 4, 2025 at 11:29 AM UTCinvestigating
We are currently investigating this issue.
November 4, 2025 at 1:10 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
November 4, 2025 at 1:18 PM UTCresolved
This incident has been resolved.

Pricing Outage

Started October 10, 2025 at 9:20 PM UTC 39m

IssuesMinor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

October 10, 2025 at 9:20 PM UTCinvestigating
We are currently investigating this issue.
October 10, 2025 at 9:34 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 10, 2025 at 9:35 PM UTCmonitoring
We are continuing to monitor for any further issues.
October 10, 2025 at 9:58 PM UTCresolved
This incident has been resolved.

UAT Pricing Issues

Started October 10, 2025 at 1:53 PM UTC 24m

IssuesMinor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

October 10, 2025 at 1:53 PM UTCidentified
The issue has been identified and a fix is being implemented.
October 10, 2025 at 2:17 PM UTCresolved
This incident has been resolved.

Pricing instability

Started October 9, 2025 at 3:48 PM UTC 46m

Pending

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

October 9, 2025 at 3:48 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 9, 2025 at 4:34 PM UTCresolved
This incident has been resolved.

UAT Pricing Issues

Started July 18, 2025 at 7:22 AM UTC 1h 49m

OutageMajor incident

Affected components

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

July 18, 2025 at 7:22 AM UTCidentified
The issue has been identified and a fix is being implemented.
July 18, 2025 at 9:12 AM UTCresolved
This incident has been resolved.

Pricing Issues

Started July 18, 2025 at 5:38 AM UTC 1h 41m

OutageCritical incident

Affected components

OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal

July 18, 2025 at 5:38 AM UTCinvestigating
We are currently investigating this issue.
July 18, 2025 at 5:40 AM UTCidentified
The issue has been identified and a fix is being implemented.
July 18, 2025 at 6:44 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 18, 2025 at 7:19 AM UTCresolved
This incident has been resolved.

Partial FIX connectivity outage

Started June 8, 2025 at 12:58 PM UTC 46m

OutageMajor incident

Affected components

OTC API - FIX

June 8, 2025 at 12:58 PM UTCinvestigating
We are currently investigating this issue.
June 8, 2025 at 1:43 PM UTCresolved
This incident has been resolved.

UAT Maintenance

Started May 22, 2025 at 1:29 PM UTC 53m

IssuesMinor incident

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

May 22, 2025 at 1:29 PM UTCinvestigating
We are currently investigating this issue.
May 22, 2025 at 1:35 PM UTCinvestigating
We are continuing to investigate this issue.
May 22, 2025 at 2:22 PM UTCresolved
This incident has been resolved.

Partial FIX, OTC Portal and REST UAT order execution outage

Started April 25, 2025 at 10:24 AM UTC 14m

OutageMajor incident

Affected components

OTC API - RESTOTC API - FIXOTC Portal

April 25, 2025 at 10:24 AM UTCidentified
The issue has been identified and a fix is being implemented.
April 25, 2025 at 10:37 AM UTCresolved
This incident has been resolved.

WS and Screen Pricing Outage

Started April 24, 2025 at 10:34 PM UTC 23m

Pending

Affected components

OTC API - WebSocketOTC Portal

April 24, 2025 at 10:34 PM UTCinvestigating
We are currently investigating this issue.
April 24, 2025 at 10:51 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 24, 2025 at 10:57 PM UTCresolved
This incident has been resolved.

OTC Pricing Outage

Started April 8, 2025 at 9:31 PM UTC 13m

Pending

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

April 8, 2025 at 9:31 PM UTCinvestigating
We are currently investigating this issue.
April 8, 2025 at 9:44 PM UTCresolved
This incident has been resolved.

B2c2 outage history and incident timeline | Uptimus