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    B2c2 outage history

    50 recorded B2c2 incidents since July 2023, with official updates, affected components, duration and resolution information.

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    UAT Outage

    Started June 24, 2026 at 5:38 PM UTC · 6m

    OutageMajor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. June 24, 2026 at 5:38 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. June 24, 2026 at 5:44 PM UTCresolved

      This incident has been resolved.

    Degraded Pricing/Trading - UAT

    Started June 3, 2026 at 6:02 PM UTC · 3h 2m

    IssuesMinor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. June 3, 2026 at 6:02 PM UTCinvestigating

      We are currently investigating degraded pricing and trading for some instruments in the UAT environment. Further updates will be announced as soon as they are made available.

    2. June 3, 2026 at 9:04 PM UTCresolved

      This incident has been resolved.

    Pricing instability - OTC Portal

    Started May 11, 2026 at 1:02 PM UTC · 29m

    IssuesMinor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. May 11, 2026 at 1:02 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 11, 2026 at 1:15 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 11, 2026 at 1:30 PM UTCresolved

      This incident has been resolved.

    OTC Pricing Outage (UAT)

    Started May 11, 2026 at 9:59 AM UTC · 57m

    IssuesMinor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. May 11, 2026 at 9:59 AM UTCinvestigating

      We are currently investigating this issue.

    2. May 11, 2026 at 10:41 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 11, 2026 at 10:57 AM UTCresolved

      This incident has been resolved.

    OTC Pricing Outage (UAT)

    Started March 16, 2026 at 3:22 AM UTC · 12h 40m

    OutageMajor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. March 16, 2026 at 3:22 AM UTCinvestigating

      OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.

    2. March 16, 2026 at 3:09 PM UTCidentified

      We are currently investigating this issue.

    3. March 16, 2026 at 3:39 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 16, 2026 at 4:02 PM UTCresolved

      This incident has been resolved.

    OTC Pricing Outage

    Started February 20, 2026 at 4:56 PM UTC · 34m

    OutageCritical incident
    Affected components
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. February 20, 2026 at 4:56 PM UTCinvestigating

      OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.

    2. February 20, 2026 at 5:02 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. February 20, 2026 at 5:20 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. February 20, 2026 at 5:30 PM UTCresolved

      This incident has been resolved.

    Partial OTC CFD order outage

    Started February 13, 2026 at 10:59 AM UTC · 5m

    Pending
    Affected components
    OTC API - RESTOTC API - FIX
    1. February 13, 2026 at 10:59 AM UTCinvestigating

      We are currently investigating this issue.

    2. February 13, 2026 at 11:01 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 13, 2026 at 11:04 AM UTCresolved

      This incident has been resolved.

    Partial Outage - OTC

    Started January 28, 2026 at 6:27 PM UTC · 48m

    OutageMajor incident
    Affected components
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. January 28, 2026 at 6:27 PM UTCinvestigating

      We are currently investigating this issue.

    2. January 28, 2026 at 7:05 PM UTCmonitoring

      OTC pricing and trading has remained stable. We are monitoring the platform for any issues.

    3. January 28, 2026 at 7:14 PM UTCresolved

      This incident has been resolved.

    OTC Outage

    Started January 20, 2026 at 8:22 PM UTC · 21m

    OutageMajor incident
    Affected components
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. January 20, 2026 at 8:22 PM UTCinvestigating

      We are currently investigating this issue.

    2. January 20, 2026 at 8:25 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. January 20, 2026 at 8:42 PM UTCresolved

      This incident has been resolved.

    UAT Pricing Instability

    Started November 4, 2025 at 11:29 AM UTC · 1h 49m

    IssuesMinor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. November 4, 2025 at 11:29 AM UTCinvestigating

      We are currently investigating this issue.

    2. November 4, 2025 at 1:10 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. November 4, 2025 at 1:18 PM UTCresolved

      This incident has been resolved.

    Pricing Outage

    Started October 10, 2025 at 9:20 PM UTC · 39m

    IssuesMinor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. October 10, 2025 at 9:20 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 10, 2025 at 9:34 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 10, 2025 at 9:35 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. October 10, 2025 at 9:58 PM UTCresolved

      This incident has been resolved.

    UAT Pricing Issues

    Started October 10, 2025 at 1:53 PM UTC · 24m

    IssuesMinor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. October 10, 2025 at 1:53 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. October 10, 2025 at 2:17 PM UTCresolved

      This incident has been resolved.

    Pricing instability

    Started October 9, 2025 at 3:48 PM UTC · 46m

    Pending
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. October 9, 2025 at 3:48 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. October 9, 2025 at 4:34 PM UTCresolved

      This incident has been resolved.

    UAT Pricing Issues

    Started July 18, 2025 at 7:22 AM UTC · 1h 49m

    OutageMajor incident
    Affected components
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. July 18, 2025 at 7:22 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. July 18, 2025 at 9:12 AM UTCresolved

      This incident has been resolved.

    Pricing Issues

    Started July 18, 2025 at 5:38 AM UTC · 1h 41m

    OutageCritical incident
    Affected components
    OTC API - RESTOTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC PortalOTC Portal
    1. July 18, 2025 at 5:38 AM UTCinvestigating

      We are currently investigating this issue.

    2. July 18, 2025 at 5:40 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. July 18, 2025 at 6:44 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 18, 2025 at 7:19 AM UTCresolved

      This incident has been resolved.

    Partial FIX connectivity outage

    Started June 8, 2025 at 12:58 PM UTC · 46m

    OutageMajor incident
    Affected components
    OTC API - FIX
    1. June 8, 2025 at 12:58 PM UTCinvestigating

      We are currently investigating this issue.

    2. June 8, 2025 at 1:43 PM UTCresolved

      This incident has been resolved.

    UAT Maintenance

    Started May 22, 2025 at 1:29 PM UTC · 53m

    IssuesMinor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. May 22, 2025 at 1:29 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 22, 2025 at 1:35 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. May 22, 2025 at 2:22 PM UTCresolved

      This incident has been resolved.

    Partial FIX, OTC Portal and REST UAT order execution outage

    Started April 25, 2025 at 10:24 AM UTC · 14m

    OutageMajor incident
    Affected components
    OTC API - RESTOTC API - FIXOTC Portal
    1. April 25, 2025 at 10:24 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. April 25, 2025 at 10:37 AM UTCresolved

      This incident has been resolved.

    WS and Screen Pricing Outage

    Started April 24, 2025 at 10:34 PM UTC · 23m

    Pending
    Affected components
    OTC API - WebSocketOTC Portal
    1. April 24, 2025 at 10:34 PM UTCinvestigating

      We are currently investigating this issue.

    2. April 24, 2025 at 10:51 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 24, 2025 at 10:57 PM UTCresolved

      This incident has been resolved.

    OTC Pricing Outage

    Started April 8, 2025 at 9:31 PM UTC · 13m

    Pending
    Affected components
    OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal
    1. April 8, 2025 at 9:31 PM UTCinvestigating

      We are currently investigating this issue.

    2. April 8, 2025 at 9:44 PM UTCresolved

      This incident has been resolved.