7 recorded Badgr incidents since June 2021, with official updates, affected components, duration and resolution information.
Currently, the badge images in users' backpacks aren't loading. We believe we have a resolution to this issue, but we don't have a specific time frame for when this will be resolved. The website is still operational.
This incident has been resolved.
We are currently investigating an issue affecting the Badgr Pro Pathways search functionality.
We have identified the cause of the issue and are working to resolve it.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting the Badgr Pro Pathways search functionality.
We've identified an issue with our downstream service provider, AWS. We will continue to update our status page as we learn more.
AWS have identified the issue and are working on a solution.
Most of the services serving BadgeClass searching have fully recovered, however we are awaiting for additional services to make a full recovery.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting the Badgr Pro Pathways search functionality.
We have identified the cause of the issue and are working to resolve it.
A fix has been implemented and we are monitoring the results.
The issue has been resolved and services have been restored at this time.
This incident has been resolved.
The infrastructure provider is experiencing network issues that are affecting the site.
This is being caused by an issue with AWS, you can follow their status page at https://status.aws.amazon.com/. We are looking for a workaround.
AWS has localized the issue to packet loss within an availability zone in the us-west-2 region. We are pursuing a workaround, and we will have an update as soon as more information is available.
We have isolated the issue and are working around it.
We have successfully worked around the AWS infrastructure issue and are back online.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
This outage was due to an AWS Availability Zone \(usw2-az2\) experiencing packet loss. This caused intermittent issues communicating with critical services required for Badgr to function. A work around was put in place after AWS identified the source of the issue.
We are currently investigating this issue.
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
