Bandwidth outage history

Bandwidth teams are investigating an off network incident impacting the timely completion of Toll Free port orders.

This incident has been resolved.

Teams are investigating an isolated voice quality incident impacting a subset of traffic transversing this location.

This incident has been resolved.

Bandwidth teams have identified an off-network incident impacting the timely activation of port orders for some off net numbers. These orders may not activate at the expected time. Teams are working with the impacted carrier to bring about expected order activations.

Teams are observing expected port order behavior. We will monitor for stability.

This incident has been resolved.

Bandwidth teams are investigating an incident impacting the visibility of some 10DLC campaigns in the App Store teams are working to restore expected App and campaign behavior

Teams have identified the source of this incident and are working to restore expected visibility.

This incident has been resolved.

For a brief period of time, number orders in the Bandwidth App were delayed or failed to complete. This incident has been resolved.

Bandwidth teams are investigating an incident impacting some inbound and outbound messages via a specific carrier. Teams are working to restore expected network performance.

We are continuing to investigate this issue.

Teams continue to investigate this incident and have determined it’s isolated to messages to the carrier Symbio.

This incident has been resolved.

Bandwidth teams are investigating off net port order activation delays. Teams are working with the impacted provider to bring about timely activation for these orders.

This particular provider has identified the source of the incident and is working to restore expected behavior.

This incident has been resolved.

Bandwidth teams resolved an incident where RCS Agents were deployed to the incorrect region resulting in potential traffic issues.

For a brief period of time new telephone number orders were delayed in processing. At this time, orders are processing as expected, and we consider this incident resolved.

For a brief period of time, a sub-set of traffic transiting over porting of our ATL datacenter may have unexpectedly failed to complete as intended. At this time this portion of traffic has restored and our network is operating as expected.

Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.

Teams are observing expected network performance and will monitor for stability.

This incident has been resolved.

Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.

This incident has been resolved.

Bandwidth teams are investigating an intermittent incident impacting API Authentication for this service. Teams are working with the integration partner to restore expected API behaviors.

This incident has been resolved.

Bandwidth teams have identified an off-network incident impacting the timely activation of Toll-Free Port orders

This incident has been resolved.

Teams are investigating an incident impacting outbound calls transmitted via our LAX datacenter. These calls may not complete as expected.

This incident has been resolved.

Bandwidth teams have identified and incident resulting in incorrect RCS Carrier status information being displayed in the Bandwidth App. Teams are working to restore expected behavior.

We continue to work to resolve this incident

This incident has been resolved.

After a brief incident where a sub-set of calls failed unexpectedly, Bandwidth teams are observing expected network behavior. We are monitoring for stability.

Teams have identified an incident impacting a subset of traffic transversing across the DFW datacenter These calls may not complete as expected.

This incident has been resolved.

For a brief period of a time, a small subset of voice traffic transversing our DFW datacenter experienced unexpected call failures. This incident is now resolved and we are observing expected network behavior.

Bandwidth with teams are investigating an incident impacting emergency call CDR record generation. These records are delayed in processing. Emergency call routing is not impacted by this incident.

This incident has been resolved.

Trams are investigating an incident impacting inbound and outbound voice try. These calls may fail to complete as expected.

This incident has been resolved.