261 recorded Bandwidth incidents since April 2026, with official updates, affected components, duration and resolution information.
Bandwidth teams are currently investigating an outbound calling incident in our LAX data center. Outbound calls may in intermittently fail to complete as expected
Bandwidth teams are observing expected network behavior and are monitoring for continued stability.
This incident has been resolved.
Bandwidth teams are investigating intermittent port activation failures for Toll-Free ports. These orders may fail with an unexpected error code.
Teams are observing expected port activations and will continue to monitor for stability.
This incident has been resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Bandwidth teams are investigating an inbound messaging incident from Verizon and T-Mobile. These messages may not reach a Bandwidth subscriber due to an off network vendor incident.
This incident has been resolved.
Bandwidth has concluded its investigation of this issue and determined that between 17:51 UTC on October 20 and 18:03 UTC on October 22, inbound SMS and MMS messages from T-Mobile and Verizon were not delivered to a limited set of Bandwidth telephone numbers. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
This incident has been resolved.
Between 14:00 UTC and 16:05 UTC on October 22, 2026, inbound Voice Authentication services experienced inbound call failures. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Bandwidth teams have identified that due to a vendor condition some off net port orders are not activating as expected.
Teams are observing expected port activation times and will monitor for stability.
This incident has been resolved.
Between 12:40 UTC and 21:27 UTC on October 22, 2026, some off net port orders were not activating as expected due to a vendor condition. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
For a brief period of time, some customers may have experienced a reduction of inbound voice traffic. This was due to an off-network condition of a carrier.
Between 04:10 UTC and 08:03 UTC on October 22, 2026, US Voice Traffic experienced a reduction of inbound voice traffic due to an off-network condition of a carrier. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Our carrier has identified the cause of this incident and is working to complete repairs.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Teams are investigating an incident impacting outbound MMS messages towards AT&T destinations. These messages may fail unexpectedly.
Teams are observing expected messaging delivery and will monitor for stability.
This incident has been resolved.
Bandwidth has concluded its investigation of this issue and determined that between 18:58 UTC on October 21, 2026 and 01:02 UTC on October 22, 2026, outbound MMS messages towards AT&T destinations were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Bandwidth teams are investigating intermittent port activation failures for Toll-Free ports. These orders may fail with an unexpected error code.
This incident has been resolved.
We are continuing to investigate this issue.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
Our carrier has identified the cause of this incident and is working to complete repairs
Our carrier has identified the cause of this incident and is working to complete repairs.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Bandwidth teams are investigating outbound Japan based calls that may not complete as expected at this time.
Teams are observing expected outbound, calling behaviors and will monitor for prolonged stability.
This incident has been resolved.
Between 16:09 UTC and 23:12 UTC on October 20th, 2026, outbound Japan based calls may not have completed as expected. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [https://www.bandwidth.com/support/en/articles/17734056-20261020-bwi-voice-japan-outbound-calls-failing.](https://www.bandwidth.com/support/en/articles/17734056-20261020-bwi-voice-japan-outbound-calls-failing.) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
