Basecamp outage history and incident timeline

Basecamp 4 is down

Started August 21, 2026 at 2:51 PM UTC 1m

OutageCritical incident

Affected components

Basecamp 5

August 21, 2026 at 2:51 PM UTCinvestigating
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
August 21, 2026 at 2:52 PM UTCresolved
Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp 5 chat is offline

Started August 4, 2026 at 8:23 AM UTC 9m

Pending

Affected components

Basecamp 5

August 4, 2026 at 8:23 AM UTCinvestigating
We are currently investigating reports that Basecamp 5 Chat is offline. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
August 4, 2026 at 8:26 AM UTCmonitoring
Basecamp 5 chat is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
August 4, 2026 at 8:32 AM UTCresolved
Basecamp 5 chat is all good now! We'll continue to monitor. Again, so sorry for the interruption everyone.

Basecamp 2 is currently down.

Started June 16, 2026 at 3:07 AM UTC 1m

OutageCritical incident

Affected components

Basecamp 2

June 16, 2026 at 3:07 AM UTCinvestigating
Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
June 16, 2026 at 3:07 AM UTCresolved
Basecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp 2 is currently down.

Started June 16, 2026 at 3:01 AM UTC 1m

OutageCritical incident

Affected components

Basecamp 2

June 16, 2026 at 3:01 AM UTCinvestigating
Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
June 16, 2026 at 3:01 AM UTCresolved
Basecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Highrise is down

Started June 12, 2026 at 4:12 AM UTC 0m

OutageCritical incident

Affected components

Highrise

June 12, 2026 at 4:12 AM UTCinvestigating
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
June 12, 2026 at 4:12 AM UTCresolved
Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Highrise is down

Started April 10, 2026 at 4:36 PM UTC 1m

OutageCritical incident

Affected components

Highrise

April 10, 2026 at 4:36 PM UTCinvestigating
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
April 10, 2026 at 4:37 PM UTCresolved
Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Highrise is down

Started February 8, 2026 at 3:53 AM UTC 0m

OutageCritical incident

Affected components

Highrise

February 8, 2026 at 3:53 AM UTCinvestigating
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
February 8, 2026 at 3:53 AM UTCresolved
Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp 4 is down

Started February 8, 2026 at 3:52 AM UTC 0m

OutageCritical incident

Affected components

Basecamp 5

February 8, 2026 at 3:52 AM UTCinvestigating
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
February 8, 2026 at 3:53 AM UTCresolved
Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp Classic is down

Started February 2, 2026 at 12:19 AM UTC 1m

OutageCritical incident

Affected components

Basecamp Classic

February 2, 2026 at 12:19 AM UTCinvestigating
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
February 2, 2026 at 12:20 AM UTCresolved
Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Highrise is down

Started February 1, 2026 at 7:42 PM UTC 1m

OutageCritical incident

Affected components

Highrise

February 1, 2026 at 7:42 PM UTCinvestigating
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
February 1, 2026 at 7:43 PM UTCresolved
Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

HEY is down

Started December 5, 2025 at 8:49 AM UTC 23m

OutageCritical incident

Affected components

HEY

December 5, 2025 at 8:49 AM UTCinvestigating
HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
December 5, 2025 at 9:12 AM UTCresolved
Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp 4 is having trouble

Started November 7, 2025 at 3:16 PM UTC 15m

Pending

Affected components

Basecamp 5

November 7, 2025 at 3:16 PM UTCinvestigating
Basecamp 4 is having trouble loading chats and notifications. We're looking into the root cause now. We're sorry for the trouble, folks.
November 7, 2025 at 3:19 PM UTCidentified
We've discovered the root cause and are actively working on a fix for the trouble with Campfires and Notifications. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.
November 7, 2025 at 3:23 PM UTCmonitoring
We have identified the issue and we have made a change. The issue with Campfires and Notifications has improved, but we're still monitoring the situation. Sorry for the trouble, folks.
November 7, 2025 at 3:30 PM UTCresolved
Basecamp 4 is working properly now. We're so sorry for the interruption today, folks.

Basecamp 4 is down

Started October 1, 2025 at 6:23 AM UTC 1m

OutageCritical incident

Affected components

Basecamp 5

October 1, 2025 at 6:23 AM UTCinvestigating
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
October 1, 2025 at 6:24 AM UTCresolved
Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp 4 is down

Started October 1, 2025 at 6:13 AM UTC 1m

OutageCritical incident

Affected components

Basecamp 5

October 1, 2025 at 6:13 AM UTCinvestigating
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
October 1, 2025 at 6:14 AM UTCresolved
Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp 4 is down

Started October 1, 2025 at 6:03 AM UTC 1m

OutageCritical incident

Affected components

Basecamp 5

October 1, 2025 at 6:03 AM UTCinvestigating
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
October 1, 2025 at 6:04 AM UTCresolved
Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp Classic is down

Started September 27, 2025 at 3:18 PM UTC 1m

OutageCritical incident

Affected components

Basecamp Classic

September 27, 2025 at 3:18 PM UTCinvestigating
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
September 27, 2025 at 3:19 PM UTCresolved
Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp Classic is down

Started September 24, 2025 at 4:31 PM UTC 0m

OutageCritical incident

Affected components

Basecamp Classic

September 24, 2025 at 4:31 PM UTCinvestigating
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
September 24, 2025 at 4:31 PM UTCresolved
Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp Classic is down

Started September 24, 2025 at 4:29 PM UTC 1m

OutageCritical incident

Affected components

Basecamp Classic

September 24, 2025 at 4:29 PM UTCinvestigating
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
September 24, 2025 at 4:30 PM UTCresolved
Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Basecamp Classic is down

Started September 24, 2025 at 3:52 PM UTC 2m

OutageCritical incident

Affected components

Basecamp Classic

September 24, 2025 at 3:52 PM UTCinvestigating
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
September 24, 2025 at 3:54 PM UTCresolved
Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Highrise is down

Started June 18, 2025 at 2:59 PM UTC 8m

OutageCritical incident

Affected components

Highrise

June 18, 2025 at 2:59 PM UTCinvestigating
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
June 18, 2025 at 3:07 PM UTCresolved
Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.