Bexio outage history

Currently, system emails from bexio (e.g., forgot password, 2FA codes, company invitations, sending of your invoices, etc.) are experiencing delivery delays due to technical issues at our email provider. We are already working on a solution.

We have identified the issue and are currently preparing an alternative solution so that emails can be received and sent reliably again. We will keep you updated.

We are currently experiencing delays and delivery issues with sending and receiving emails. Microsoft email accounts are affected. As the cause lies directly with the provider, we have no direct influence on resolving the issue. We continue to monitor the situation closely.

We have been informed by external vendor that the email delivery issue affecting Microsoft accounts has been resolved. Users who were previously unable to receive 2FA verification codes can now requesting a new one. Additionally, please note that any emails delayed earlier today were not lost; they will be now sent. Thanks for your patient and understanding.

We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

This incident has been resolved.

We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

We are continuing to investigate this issue.

This incident has been resolved.

We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred

We are continuing to investigate this issue.

This incident has been resolved.

At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

developer.bexio.com is available again. We apologise for any inconvenience caused.

Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

We have identified the cause and are working on a fix. Thank you for your patience.

The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.

The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.

We are currently investigating this issue.

We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.

Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.

Issue resolved

bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.

bexio is fully operational again. We apologize for the inconvenience.

The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.

We have identified the root cause and are applying mitigation.

We were able to resolve the issue. A fix has been implemented and we are monitoring the results.

bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.

bexio is available again. A fix has been implemented and we are monitoring the results.

We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.