Bexio outage history

Investigating login issues for some users We are currently experiencing an issue where users are unable to log in to bexio and receive an authentication error message. Our technical team is actively investigating the root cause to resolve this as quickly as possible.

This incident has been resolved.

At the moment Purchases is restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

bexio is fully available again The outage affecting Purchase, Kontera and Accounting has been rectified. You can now continue to use bexio as usual. Thank you very much for your patience.

Due to a critical, worldwide security vulnerability in PHP, the programming language we use, we have taken bexio offline as a precautionary measure. The most important thing first: your data is safe. We currently expect to be able to roll out the security update later today. So that we can focus entirely on the technical fix, we kindly ask you not to contact support in any way for the time being. We will keep you posted. (UPDATE – 21 October 2026 – 12:29)

We are continuing to investigate this issue.

bexio is fully up and running again: The security update required to resolve the critical, global PHP vulnerability has been successfully deployed. bexio is once again fully available to you with all features.

Partial System Impairment: Purchases & Document Designer We are currently investigating an issue where bills and expenses fail to load within Purchases, alongside performance degradation in the Document Designer. Our engineering team is actively working to identify the cause and restore full functionality. Further updates will be provided as soon as more information becomes available.

This incident has been resolved.

The UBS interface is down. We are already working to resolve the issue as soon as possible. Thank you very much for your patience.

This incident has been resolved.

The module is currently unavailable. Our technicians are already working on a solution with priority.

The document archive is available again. Manual document uploading is available as usual. Automatic payroll synchronization is currently unavailable. We are working to resolve the issue as quickly as possible.

The automatic sync of payroll documents to the document archive is now available again. Thank you for your patience.

At the moment the functionality of account ledger and banking (fetch and upload manually) is restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

We are continuing to work on a fix for this issue.

bexio is up and running again – we are monitoring the systems The outage affecting Accounting and Banking has been resolved. We are currently ensuring that everything is still functioning properly. You can now continue to use bexio as usual. Thank you very much for your patience.

This incident has been resolved.

Currently, system emails from bexio (e.g., forgot password, 2FA codes, company invitations, sending of your invoices, etc.) are experiencing delivery delays due to technical issues at our email provider. We are already working on a solution.

We have identified the issue and are currently preparing an alternative solution so that emails can be received and sent reliably again. We will keep you updated.

We are currently experiencing delays and delivery issues with sending and receiving emails. Microsoft email accounts are affected. As the cause lies directly with the provider, we have no direct influence on resolving the issue. We continue to monitor the situation closely.

We have been informed by external vendor that the email delivery issue affecting Microsoft accounts has been resolved. Users who were previously unable to receive 2FA verification codes can now requesting a new one. Additionally, please note that any emails delayed earlier today were not lost; they will be now sent. Thanks for your patient and understanding.

We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

This incident has been resolved.

We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

We are continuing to investigate this issue.

This incident has been resolved.

We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred

We are continuing to investigate this issue.

This incident has been resolved.

At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

developer.bexio.com is available again. We apologise for any inconvenience caused.

Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.