Invoice payments using DOGE are currently disabled.
Pending
Affected components
API Invoice - DOGE
- investigating
We have disabled invoice payments using DOGE while we investigate a related issue.
- resolved
DOGE has been re-enabled.
49 recorded Bitpay incidents since October 2020, with official updates, affected components, duration and resolution information.
We have disabled invoice payments using DOGE while we investigate a related issue.
DOGE has been re-enabled.
Due to an issue we have suspended payments on the Optimism network. Investigation is continuing.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Some users are experiencing difficulties connecting to BitPay.com. We have identified the root cause and are working on deploying a fix.
This issue has been resolved
We are continuing to work on a fix for this issue.
This incident has been resolved.
We have identified an error affecting payments on the Base network. We have disabled payments with ETH and USDC on the Base network at this time while we are investigating. Payments via the Ethereum, Arbitrum, and Optimism networks are not affected.
This incident has been resolved.
Due to an issue we are experiencing, we have disabled the Solana network for payments.
This incident has been resolved.
Due to an issue we were experiencing, we've disabled ETH and USDC on the BASE network. The appropriate teams are looking into when we can re-enable these currencies. All other currencies remain operational.
This incident has been resolved.
We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.
This incident has been resolved.
We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.
This incident has been resolved.
We are investigating issues with payments on the Polygon network. Until we have resolved the issue we are disabling payments via Polygon.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have been notified that some customers are unable to create invoices on the BitPay platform. We are currently investigating the issue.
This incident has been resolved.
We are currently seeing an issue where Bitcoin Lightning Network payments are having incorrect fees assigned, and as such are causing payment exceptions. We have deactivated Lightning payments while the appropriate team is investigating this issue.
The underlying issue has been resolved, and we have reactivated Lightning payments.
Some users are seeing sporadic errors when attempting to use or load a wallet in the BitPay Wallet app. We are currently investigating this issue.
This incident has been resolved.
We experienced some issues with our ETH nodes. We have resolved the issue; some users may see delays for the next few hours as our systems recover.
We have disabled MATIC payments and other payments on the Polygon network while we investigate an issue.
This incident has been resolved.
We are experiencing slow updates to BTC balances in the BitPay Wallet app. Our appropriate technical teams are aware of the issue and are investigating. This does not affect the sending of funds.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently seeing some slowness with BitPay systems that may result in service degradation. The appropriate teams are currently looking into this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.
We have re-enabled ETH and ERC-20 tokens.
We are currently experiencing instability with BitPay.com and associated applications. The appropriate teams are investigating.
Stability has been restored and our development teams are monitoring.
This incident has been resolved.
We have received reports of Lightning Network payments not appropriately applying to invoices; we have disabled payment via Lightning while we investigate this issue.
The issue has been identified and we are working to put a fix in place.
This incident has been resolved.
Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.
This incident has been resolved.