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Blockio outage history

50 recorded Blockio incidents since August 2015, with official updates, affected components, duration and resolution information.

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Ongoing Connectivity Issues

Started December 13, 2022 at 2:24 AM UTC 4h 42m

IssuesMinor incident

December 13, 2022 at 2:24 AM UTCidentified
Ongoing connectivity issues at our datacenter are causing an elevated error rate and delayed responses across our services. There is no ETA to a resolution, but you can track it here: https://status.linode.com/incidents/n7yt1l21qtyz.
December 13, 2022 at 7:06 AM UTCresolved
This incident has been resolved.

Intermittent Errors/Connectivity Issues

Started November 22, 2022 at 7:01 PM UTC 1d 1h

IssuesMinor incident

November 22, 2022 at 7:01 PM UTCidentified
Datacenter connectivity issues will cause intermittent errors/delays in various components of our services. The issue is expected to last through November 24th as maintenance crews isolate and fix the cause.
November 23, 2022 at 8:18 PM UTCresolved
This incident has been resolved.

Elevated Errors

Started November 22, 2022 at 9:25 AM UTC 9h 30m

IssuesMinor incident

November 22, 2022 at 9:25 AM UTCidentified
Ongoing datacenter connectivity issues are causing an elevated number of errors for API calls, delays in webhook delivery, and errors/delay in various UI functionality. This issue is expected to last a few hours.
November 22, 2022 at 6:55 PM UTCresolved
This incident has been resolved.

Unscheduled Maintenance: Transaction Index

Started August 31, 2022 at 12:18 AM UTC 1h 18m

IssuesMinor incident

August 31, 2022 at 12:18 AM UTCidentified
New incoming transactions will get indexed slower until this is resolved.
August 31, 2022 at 1:36 AM UTCresolved
This incident has been resolved.

Ongoing Maintenance

Started July 24, 2021 at 9:42 PM UTC 7h 5m

Pending

July 24, 2021 at 9:42 PM UTCidentified
Some functions of the UI and API will be temporarily unavailable for 2-3 hours as we perform maintenance on our infrastructure.
July 25, 2021 at 3:50 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 25, 2021 at 4:47 AM UTCresolved
This incident has been resolved.

Indexer Maintenance

Started June 9, 2021 at 12:31 AM UTC 3h 5m

IssuesMinor incident

June 9, 2021 at 12:31 AM UTCidentified
Indexer for Block.io account addresses is undergoing maintenance. ETA for resolution is ~2 hours.
June 9, 2021 at 3:03 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 9, 2021 at 3:36 AM UTCresolved
This incident has been resolved.

Ongoing Database Maintenance

Started June 8, 2021 at 3:40 AM UTC 79d 19h

IssuesMinor incident

June 8, 2021 at 3:40 AM UTCidentified
This maintenance will affect querying data for external Bitcoin addresses and WebHooks. We will provide an ETA for this maintenance once an estimate is available.
June 8, 2021 at 4:07 AM UTCidentified
We are continuing to work on a fix for this issue.
June 8, 2021 at 5:28 AM UTCidentified
Bitcoin address data for non-account addresses will be stale for the next 7-14 days as we re-index the larger Bitcoin blockchain.
August 26, 2021 at 10:21 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
August 26, 2021 at 11:04 PM UTCresolved
This incident has been resolved.

Unscheduled Maintenance

Started June 6, 2021 at 1:07 AM UTC 1h 12m

MaintenanceMaintenance event

June 6, 2021 at 1:07 AM UTCidentified
ETA to resolution: 30 minutes.
June 6, 2021 at 1:18 AM UTCidentified
ETA is ~45min. Apologies for the inconvenience.
June 6, 2021 at 1:38 AM UTCidentified
Maintenance is 70% complete.
June 6, 2021 at 1:53 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 6, 2021 at 2:18 AM UTCresolved
This incident has been resolved.

WebHooks and WebSockets Delayed

Started March 12, 2021 at 11:40 PM UTC 8h 36m

OutageMajor incident

March 12, 2021 at 11:40 PM UTCidentified
The issue has been identified and a fix is being implemented.
March 12, 2021 at 11:46 PM UTCidentified
We are continuing to work on a fix for this issue.
March 13, 2021 at 12:53 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 13, 2021 at 8:17 AM UTCresolved
This incident has been resolved.

Delayed WebHooks/WebSocket Notifications

Started February 25, 2021 at 2:44 AM UTC 43m

OutageMajor incident

February 25, 2021 at 2:44 AM UTCinvestigating
We are currently investigating this issue.
February 25, 2021 at 3:27 AM UTCresolved
This incident has been resolved.

Litecoin Blockchain Indexing Outage

Started February 23, 2021 at 12:08 AM UTC 7h 45m

Pending

February 23, 2021 at 12:08 AM UTCidentified
The Litecoin network's indexing is currently delayed and should return to normal in the next 5-6 hours. During this time users will experience delays in new incoming transactions' appearance via parts of the REST API.
February 23, 2021 at 2:28 AM UTCidentified
Updated ETA is 8-10 hours from now.
February 23, 2021 at 7:43 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 23, 2021 at 7:53 AM UTCresolved
This incident has been resolved.

Network Connectivity Issues

Started January 21, 2021 at 5:46 AM UTC 3h 9m

IssuesMinor incident

January 21, 2021 at 5:46 AM UTCinvestigating
We are currently investigating this issue.
January 21, 2021 at 6:22 AM UTCidentified
We've identified the issue (downstream links). We're awaiting a remedy for this from the relevant ISPs.
January 21, 2021 at 7:22 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 21, 2021 at 8:55 AM UTCresolved
This incident has been resolved.

Blockchain Indexing Partial Outage

Started October 10, 2020 at 6:18 AM UTC 1h 54m

IssuesMinor incident

October 10, 2020 at 6:18 AM UTCinvestigating
An issue at our hosting provider has affected blockchain indexing for external-incoming transactions at this time. ETA to resolution: 60 minutes.
October 10, 2020 at 6:18 AM UTCidentified
The issue has been identified and a fix is being implemented.
October 10, 2020 at 6:50 AM UTCidentified
The infrastructure responsible for blockchain indexing will undergo some maintenance for around 60 minutes in the next 2 hours. Blockchain indexing is operating normally at this time.
October 10, 2020 at 8:12 AM UTCresolved
This incident has been resolved.

Network Connectivity Issues

Started August 17, 2020 at 10:12 PM UTC 1h 37m

IssuesMinor incident

August 17, 2020 at 10:12 PM UTCidentified
Existing network connectivity issues are due to CloudFlare's outage; see https://www.cloudflarestatus.com/incidents/hmc1qbk6sb3v.
August 17, 2020 at 11:49 PM UTCresolved
This incident has been resolved.

CloudFlare Outage

Started July 17, 2020 at 9:36 PM UTC 1h 26m

IssuesMinor incident

July 17, 2020 at 9:36 PM UTCidentified
CloudFlare and Google DNS outages are causing network connectivity issues globally, and Block.io is affected as well.
July 17, 2020 at 9:55 PM UTCidentified
https://www.cloudflarestatus.com/
July 17, 2020 at 10:10 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 17, 2020 at 10:11 PM UTCmonitoring
We are continuing to monitor for any further issues.
July 17, 2020 at 11:02 PM UTCresolved
This incident has been resolved.

Web Wallet Offline

Started April 9, 2020 at 9:17 PM UTC 6h 28m

Pending

April 9, 2020 at 9:17 PM UTCidentified
The issue has been identified and a fix is being implemented.
April 9, 2020 at 9:26 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 10, 2020 at 3:45 AM UTCresolved
Infrastructure instability for Web Wallet caused the issue. This is now resolved.

Dogecoin Transaction Index Delayed

Started March 18, 2020 at 12:02 AM UTC 2h 11m

OutageMajor incident

March 18, 2020 at 12:02 AM UTCidentified
Unscheduled maintenance for Dogecoin transactions indexes. ETA to resolution is 10pm Pacific Time. Bitcoin and Litecoin networks are unaffected.
March 18, 2020 at 2:13 AM UTCresolved
This incident has been resolved.

Partial Network Connectivity Issues

Started March 17, 2020 at 9:08 PM UTC 2h 52m

Pending

March 17, 2020 at 9:08 PM UTCinvestigating
We are currently investigating this issue.
March 17, 2020 at 9:10 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 17, 2020 at 10:28 PM UTCmonitoring
We are continuing to monitor for any further issues.
March 18, 2020 at 12:00 AM UTCresolved
This incident has been resolved.

Unscheduled Maintenance

Started March 12, 2020 at 7:36 AM UTC 9m

OutageCritical incident

March 12, 2020 at 7:36 AM UTCidentified
The issue has been identified and a fix is being implemented.
March 12, 2020 at 7:45 AM UTCresolved
This incident has been resolved.

Unscheduled Maintenance

Started March 5, 2020 at 3:40 AM UTC 41m

Pending

March 5, 2020 at 3:40 AM UTCidentified
The issue has been identified and a fix is being implemented.
March 5, 2020 at 4:21 AM UTCresolved
This incident has been resolved.

Blockio outage history and incident timeline | Uptimus