Blueshift outage history

We are seeing compute capacity issues in both the US and EU datacenters. Many clusters are running at limited capacity - consequently there will be processing backlogs and delays.

We are working with aws support to get the quotas increased, this may take some time (a few hours).

We are still not at full capacity. We are trying to get this resolved soon.

We are starting to see capacity come back. The backlogs have grown very big - will take many hours to drain.

This incident has been resolved, and the backlog has returned to normal levels.

Our email validation service is currently unavailable due to an ongoing issue. We are actively working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating the issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident is resolved now, dashboard is stable now - app.getblueshift.com.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue we saw 30 mins back is not completely solved - will keep this page open until we resolve it fully.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

We have added a fix and are monitoring the system.

This incident has been resolved.

We are seeing some issues with a database that backs campaigns. While we work to fix the issue you will see some campaigns failures.

This problem needs a temporary pausing of all campaigns. We are doing that now.

Expecting campaigns to be paused for another 30 mins

Have unpaused campaigns. Monitoring for campaigns to get stable.

Campaign sends are going out normally. Will keep monitoring this.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

We are currently seeing errors for following Blueshift sites: https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com

We do see these Blueshift sites loading now https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com Further updates on the cloudflare outage are available here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

The issue has been identified and a fix is being implemented.

All Blueshift pages are working normally now.

This incident has been resolved.

We are currently investigating this issue.

Stats updates are lagging as such the reporting data in dashboard will be slightly outdated.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.

The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.

The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.

The visual editor is operational since 45 mins. Will continue monitoring this.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating issues with visual editor not loading in our US datacenter. We are working with the third party visual editor plugin to resolve this.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

We are currently applying a fix to the slowness issue. This process will take many hours. The system is stable now - however latencies are still higher than normal. We will keep this status page open until the fix is completely rolled out.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are seeing errors with displaying campaigns graphs in various dashboard pages.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.