Brainpop outage history

We're aware of an issue preventing videos from loading across BrainPOP products. We've identified the cause with one of our service providers, who is actively working on a fix. Other site features remain available. We'll post an update as soon as videos are working again. We apologize for the disruption to your classroom.

A fix has been implemented and videos are loading again across BrainPOP products. We're continuing to monitor to confirm everything is fully restored.

This issue has been resolved. The outage was caused by an issue with one of our third-party service providers. Videos were unavailable across BrainPOP products for approximately 2 hours this afternoon and are now loading normally. Thank you for your patience, and we apologize for the disruption to your classroom.

We are currently investigating an issue causing login failures for some users signing in via Google Single Sign-On (SSO). This is affecting a subset of school and district accounts. Our engineering team is actively working to identify the cause, and we will post an update as soon as we have more information.

This incident has been resolved. Earlier today, some users experienced login failures via Google Single Sign-On (SSO), affecting a subset of school and district accounts. Our engineering team identified the underlying cause and deployed a fix, which has been verified as restoring normal access. Google SSO login is functioning normally. We apologize for any inconvenience this may have caused.

We've identified a database performance issue affecting some account and student activity related functionality today. Some users may experience errors or delays with account creation, account status, or saving/syncing activity and progress. We're applying a fix now. During this window (approximately 1 hour), some features involving saving or syncing student activity may be temporarily degraded or unavailable. Most site functionality is expected to remain normal. We'll post an update once the fix is complete and confirmed resolved.

The fix has been applied and we've confirmed that account creation, account status, and activity saving/syncing are functioning normally. All affected functionality is back to normal. Thank you for your patience while we resolved this.

this is a test

test complete

We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.

We are continuing to investigate this issue.

We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.

We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.

We are continuing to investigate this issue. BrainPOP is currently unavailable. Our team is actively working on a resolution and we will provide another update shortly. We apologize for the inconvenience.

BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.

We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.

We are continuing to investigate this issue.

The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.

We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.

The issue has been identified and a fix is being implemented.

As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.

We are continuing to monitor for any further issues.

As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.

Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!

We will provide updates as we work toward a resolution.

We are continuing to investigate this issue.

Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!

Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.

We are continuing to investigate this issue with our provider.

A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue with LTI login errors to our application homepages. We are actively looking into this issue and will provide an update as soon as possible!

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Users may be experiencing errors playing some of our movies. We're looking into this issue with our CDN provider.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it!

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are investigating an issue with our Store Checkout flows, causing users to receive a spinner on order submission. Credit cards are not being charged in these cases.

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Users may be experiencing site slowness, errors logging in, or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.

This incident has been resolved.

Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

We are continuing to investigate this issue.

Our site issues appear to be related to an AWS outage in the Northeast Region. We are attempting to work around this issue to restore services to our sites, and will continue to update.

We have not been able to work around this outage to restore service to our sites, but are still working on mitigating the issue.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues, but site service has been restored.

This incident has been resolved.