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    Bridgepay Network Solutions outage history

    81 recorded Bridgepay Network Solutions incidents since January 2026, with official updates, affected components, duration and resolution information.

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    PathwayLink UAT Boarding Portal - Degraded Performance

    Started October 26, 2026 at 4:04 PM UTC · 2m

    Pending
    1. October 26, 2026 at 4:05 PM UTCinvestigating

      BridgePay's network monitoring has uncovered PathwayLink UAT Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.

    2. October 26, 2026 at 4:06 PM UTCresolved

      The previously reported issue with PathwayLink UAT Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.

    Check Processor - Paya - Degraded Performance

    Started October 24, 2026 at 5:00 AM UTC · 6m

    Pending
    1. October 24, 2026 at 5:00 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 24, 2026 at 5:06 AM UTCresolved

      The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.

    Credit Card Processor - Chase Paymentech - Degraded Performance

    Started October 20, 2026 at 9:15 PM UTC · 2m

    Pending
    1. October 20, 2026 at 9:15 PM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - Chase Paymentech is currently having connectivity issues. Merchants using the Credit Card Processor - Chase Paymentech may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Chase Paymentech are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 20, 2026 at 9:17 PM UTCresolved

      The previously reported issue with the Credit Card Processor - Chase Paymentech has been resolved and transactions are processing normally.

    Credit Card Processor - Chase Paymentech - Degraded Performance

    Started October 20, 2026 at 11:08 AM UTC · 4m

    Pending
    1. October 20, 2026 at 11:08 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - Chase Paymentech is currently having connectivity issues. Merchants using the Credit Card Processor - Chase Paymentech may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Chase Paymentech are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 20, 2026 at 11:12 AM UTCresolved

      The previously reported issue with the Credit Card Processor - Chase Paymentech has been resolved and transactions are processing normally.

    Check Processor - Paya - Degraded Performance

    Started October 17, 2026 at 7:46 AM UTC · 21m

    Pending
    1. October 17, 2026 at 7:46 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 17, 2026 at 8:07 AM UTCresolved

      The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.

    Check Processor - Paya - Degraded Performance

    Started October 17, 2026 at 6:54 AM UTC · 13m

    Pending
    1. October 17, 2026 at 6:54 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 17, 2026 at 7:08 AM UTCresolved

      The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.

    Credit Card Processor - First Data Rapid Connect - Degraded Performance

    Started October 15, 2026 at 2:09 AM UTC · 0m

    Pending
    1. October 15, 2026 at 2:09 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - First Data Rapid Connect is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Rapid Connect may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Rapid Connect are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 15, 2026 at 2:09 AM UTCresolved

      The previously reported issue with the Credit Card Processor - First Data Rapid Connect has been resolved and transactions are processing normally.

    Credit Card Processor - First Data Nashville - Degraded Performance

    Started October 15, 2026 at 2:09 AM UTC · 0m

    Pending
    1. October 15, 2026 at 2:09 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - First Data Nashville is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Nashville may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Nashville are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 15, 2026 at 2:09 AM UTCresolved

      The previously reported issue with the Credit Card Processor - First Data Nashville has been resolved and transactions are processing normally.

    Credit Card Processor - Vantiv - Degraded Performance

    Started October 15, 2026 at 2:09 AM UTC · 0m

    Pending
    1. October 15, 2026 at 2:09 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - Vantiv is currently having connectivity issues. Merchants using the Credit Card Processor - Vantiv may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 15, 2026 at 2:09 AM UTCresolved

      The previously reported issue with the Credit Card Processor - Vantiv has been resolved and transactions are processing normally.

    Credit Card Processor - Heartland Payment Systems - Degraded Performance

    Started October 15, 2026 at 2:09 AM UTC · 0m

    Pending
    1. October 15, 2026 at 2:09 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 15, 2026 at 2:09 AM UTCresolved

      The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.

    Credit Card Processor - WorldPay - Degraded Performance

    Started October 15, 2026 at 2:09 AM UTC · 0m

    Pending
    1. October 15, 2026 at 2:09 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 15, 2026 at 2:09 AM UTCresolved

      The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.

    Credit Card Processor - First Data Omaha - Degraded Performance

    Started October 15, 2026 at 2:09 AM UTC · 0m

    Pending
    1. October 15, 2026 at 2:09 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 15, 2026 at 2:09 AM UTCresolved

      The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.

    Credit Card Processor - Mercury Payment Systems - Degraded Performance

    Started October 15, 2026 at 2:09 AM UTC · 0m

    Pending
    1. October 15, 2026 at 2:09 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - Mercury Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Mercury Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Mercury Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 15, 2026 at 2:09 AM UTCresolved

      The previously reported issue with the Credit Card Processor - Mercury Payment Systems has been resolved and transactions are processing normally.

    Email Issues

    Started October 14, 2026 at 10:42 PM UTC · 17h 14m

    Pending
    Affected components
    BridgePay Email Support
    1. October 14, 2026 at 10:42 PM UTCidentified

      We are aware of issues with inbound E-mails to [email protected]. We are working to have this resolved by morning. If you need Immediate assistance, please contact us at 866-531-1460 Option 1

    2. October 15, 2026 at 3:56 PM UTCresolved

      This incident has been resolved.

    Credit Card Processor - TSYS - Degraded Performance

    Started October 14, 2026 at 6:16 PM UTC · 12m

    Pending
    1. October 14, 2026 at 6:16 PM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. October 14, 2026 at 6:28 PM UTCresolved

      The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.

    Credit Card Processor - First Data North - Degraded Performance

    Started September 13, 2026 at 5:58 AM UTC · 2h 57m

    Pending
    1. September 13, 2026 at 5:58 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - First Data North is currently having connectivity issues. Merchants using the Credit Card Processor - First Data North may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data North are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. September 13, 2026 at 8:56 AM UTCresolved

      The previously reported issue with the Credit Card Processor - First Data North has been resolved and transactions are processing normally.

    Credit Card Processor - First Data Omaha - Degraded Performance

    Started September 13, 2026 at 5:56 AM UTC · 2h 9m

    Pending
    1. September 13, 2026 at 5:56 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. September 13, 2026 at 8:05 AM UTCresolved

      The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.

    Credit Card Processor - First Data Omaha - Degraded Performance

    Started August 30, 2026 at 6:03 AM UTC · 2h 39m

    Pending
    1. August 30, 2026 at 6:03 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. August 30, 2026 at 8:42 AM UTCresolved

      The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.

    Credit Card Processor - TSYS - Degraded Performance

    Started August 26, 2026 at 5:45 PM UTC · 8m

    Pending
    1. August 26, 2026 at 5:45 PM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. August 26, 2026 at 5:53 PM UTCresolved

      The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.

    Credit Card Processor - Elavon - Degraded Performance

    Started July 18, 2026 at 10:26 AM UTC · 2m

    Pending
    1. July 18, 2026 at 10:26 AM UTCinvestigating

      BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

    2. July 18, 2026 at 10:27 AM UTCresolved

      The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.