[US Data Center] We are investigating reports of API degraded performance
IssuesMinor incident
- investigating
[US Data Center] We are investigating reports of Pipelines degraded performance
- resolved
This incident has been resolved.
7 recorded Buddy incidents since October 2023, with official updates, affected components, duration and resolution information.
[US Data Center] We are investigating reports of Pipelines degraded performance
This incident has been resolved.
We are currently experiencing a service outage affecting the Buddy.works platform. Our application is temporarily unavailable due to network connectivity problems in our primary datacenter.
We are pleased to confirm that the platform has been fully restored and is now operating normally. All services are back online and functioning as expected.
We are currently experiencing a service outage in our US region due to network connectivity issues. Our technical team has identified the root cause and is actively working to restore full functionality. We apologize for any inconvenience this may cause and appreciate your patience while we resolve this matter. We will provide updates as soon as service is restored.
Buddy is back online. We apologize for the inconvenience.
We are currently investigating this issue.
This incident has been resolved.
Some customers experience network problems in pipelines. We are currently investigating this issue.
The problem is solely related to WPEngine servers. WPEngine is blocking SFTP and SSH operations from our servers. We are currently communicating with them about this issue.
Our IPs were unblocked by WPEngine. We are in contact with the WPEngine team to prevent this kind of issues in feature
We are currently investigating this issue.
The issue has been resolved. More details: Our alerting systems detected a problem with In-Memory Data Grid on one of git servers. During the incident, some customers experienced delays/timeouts in the application. The root cause a was network issues. We have taken internal actions to prevent a recurrence in the future.
We are currently investigating this issue.
The issue has been resolved. More details: Our alerting systems detected an increase in the time of API responses. During the incident, some customers experienced delays/timeouts in the application. The root cause was network issues on one of our internal API servers. We have replaced it with a new one. We have taken internal actions to prevent a recurrence in the future.