Built Technologies outage history

As of 4:31 PM CT on October 26, 2026, we’ve confirmed full resolution of the issue impacting CLA+ Draw Sources & Uses, causing errors when viewing and updating draw details, beginning at roughly 4:03 PM CT on October 26, 2026. Thank you for your patience. We apologize for any inconvenience this caused.

We are currently investigating the cause of an incident identified at 11:58 AM CDT on October 23, 2026, impacting CLA+, causing some users to see a blank draws view or be unable to find recently submitted draws in projects or deals. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

We have identified the cause of the incident causing some CLA+ users to see a blank draws view or be unable to find previously submitted draws, beginning at approximately 11:59 AM CDT on October 23, 2026. The issue is limited to how draws are displayed, and we have no indication that the underlying draw data was affected. In the meantime, some draw lists may temporarily show stale data. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

At approximately 2:10 PM CT we implemented a fix for the incident that caused issues with draw visibility across CLA+ beginning at roughly 11:59 AM CT on 10/23/2026.  Pre-existing draws may still appear missing or incomplete while the fix applies to the full set of historical draws. No data was lost or compromised for the duration of this incident -- impact was limited to visibility of the draws only. We’ll share another update once restoration is complete. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 3:00 PM CT, we have confirmed full resolution for the incident that caused issues with draw visibility across CLA+ beginning at roughly 11:59 AM CT on 10/23/2026.  No data was lost or compromised for the duration of this incident -- impact was limited to visibility of the draws only. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

At 1:29 CT on 10/8, we identified an incident in CLA that is preventing newly registered users from logging in, and we are actively investigating. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and we appreciate your patience.

As of 2:26 PM CT on 10/8, we are still actively investigating an identified issue in CLA that is preventing newly registered users from logging in. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and we appreciate your patience.

As of 3:38 PM CT on 10/8, we have confirmed resolution of the issue in CLA that was preventing newly registered users from logging in. Affected users should now be able to register and sign in to their Built account successfully. We apologize for any inconvenience this caused and thank you for your patience.

We are investigating an incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to identify the cause and restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information.

We have identified the cause of an incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to identify the cause and restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information.

As of 11:17 AM CT, our team is deploying a fix to resolve the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information.

At approximately 11:50 AM CT, we implemented a fix to resolve the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Our team is working to restore normal service as quickly as possible. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 12:01 PM Central, we resolved the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Expected functionality has been restored. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

We are currently investigating an incident identified at 1:57 PM CT on 10/7 that is impacting LWIO, causing intermittent failures when creating lien waivers, including errors and requests that time out. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

At approximately 2:43 PM CT on 10/7, we implemented a fix for the incident that caused lien waiver generation in LWIO to time out or fail, beginning at roughly 1:57 PM CT on 10/7. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 3:45 PM CT on 10/7, we've confirmed full resolution of the issue causing lien waiver generation in LWIO to time out or fail, beginning at roughly 1:57 PM CT on 10/7. Thank you for your patience. We apologize for any inconvenience this caused.

As of 1:51 PM Central, we are monitoring an incident affecting Funds Destinations in CLA+, first identified at 1:24 PM Central on Monday, October 5. Core functionality has been restored, though the cause has not yet been fully determined. Thank you for your patience as we work toward full resolution.

We are investigating an incident affecting Funds Destinations in CLA+, first identified at 1:24 PM Central on Monday, October 5. The cause has not yet been determined, and we don't have an estimated time to resolution at this time. We'll share updates as soon as we have them. Thank you for your patience while we work to resolve this.

As of 2:16 PM Central, we are monitoring an incident affecting Funds Destinations in CLA+, first identified at 1:24 PM Central on Monday, October 5. Core functionality has been restored, though the cause has not yet been fully determined. Thank you for your patience as we work toward full resolution.

As of 2:41 PM Central, the incident affecting Funds Destinations in CLA+, first identified at 1:24 PM Central on Monday, October 5, has been resolved and full functionality is restored. Thank you for your patience while we worked through this.

We are currently investigating the cause of an incident identified at 2:13PM CT on September 2nd impacting reports or files being delivered to our server that need to be picked up via SFTP, causing issues locating files on the Built server that were uploaded by a Built Pipeline. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

We've identified the root cause of the file-location issues affecting the Built server beginning at roughly 2:13PM CT on September 2nd. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

At approximately 4:25PM CT we implemented a file visibility fix for the file-location issues impacting reports or files being delivered to our server that need to be picked up via SFTP beginning at roughly 2:13PM CT on September 2nd. There was no data loss during this time. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 5:25PM CT on September 2nd we’ve confirmed full resolution of the issue impacting reports or files being delivered to our server that need to be picked up via SFTP beginning at roughly 2:13PM CT on September 2nd. **There was no data loss during this time.** Thank you for your patience. We apologize for any inconvenience this caused.

We have identified an outage with QuickBooks/Intuit API that is impacting Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management beginning at roughly 3PM CT on September 1st. They are working on a solution that will restore full functionality. Any invoices created and payments sent during this outage will not sync to QuickBooks. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

At approximately 11:19 PM on Tuesday, Sept. 1st QuickBooks/Intuit implemented a fix for the incident which impacted Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management at roughly 3PM CT on September 1st. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 6:45AM CT on September 2nd we’ve confirmed full resolution of the QuickBooks/Intuit API outage impacting Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management at roughly 3PM CT on September 1st. If you experience any issues with Invoice and Payment syncing across Construction Financials and Lien Waiver Management please contact our Support team via email: [email protected] or call (800)655-8138. Thank you for your patience. We apologize for any inconvenience this may have caused.

We are currently investigating the cause of an incident identified at 7:45 AM CST on August 24, 2026, impacting email notifications, password resets, alerts, scheduled reports, and other email notifications to fail to send. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

We have identified the cause of the incident causing email notification delivery issues beginning at roughly 7:45 AM CST on August 24, 2026. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

We have identified the cause of the incident causing email notification delivery issues beginning at roughly 7:45 AM CST on August 24, 2026. **Any emails or notifications that failed to send during this time will be automatically retried once the issue is resolved.** We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

As of 9:52 AM CST on August 24, 2026, we've confirmed resolution of the email notification delivery issues that began at roughly 7:45 AM CST on August 24, 2026. We are now working to resend any email notifications that weren't sent during the incident. No action is needed on your end. Thank you for your patience. We apologize for any inconvenience this caused.

We are currently investigating the cause of an incident identified at 10:03 AM CT on August 18. 2026, impacting the CLA Draw Agent, causing draw agent functionality to be unavailable. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

As of 10:36 AM CT on 8/18/2026, we've confirmed full resolution of the Draw Agent outage that began at 10:03 AM CT. No action is needed on your end. Once we re-run the agent on the affected draws, you'll see the results automatically. Thank you for your patience. We apologize for any inconvenience this caused.

An incident was identified at 1:42 PM Central on Fri, 8/7, affecting Construction Financials and Lien Waiver Compliance and Payments due to a third-party vendor issue, with impacts to document signing and downloading. As of 5:24 PM Central on 8/7, we believe the issue has been resolved. We will continue to monitor the situation, and we appreciate your patience. We apologize for any inconvenience this may have caused.

The incident identified on Friday, 8/7, with impacts to document signing and downloading, has been fully resolved. All feature capabilities for Construction Financials and Lien Waiver Compliance and Payments have been restored. We appreciate your patience and apologize for any inconvenience this may have caused

We are currently investigating an incident identified at 9:57 AM CT on 8/4 that is impacting CLA, CLA+ and Construction Financials, causing latency and errors across portions of the product. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.

At approximately 10:33 CT on 8/4, we implemented a fix for the latency issues across CLA, CLA+, and Construction Financials identified at roughly 9:58AM on 8/4. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 11:38 AM CT on 8/4, we've confirmed resolution of the latency and error issues affecting CLA, CLA+, and Construction Financials that began at roughly 9:57 AM CT on 8/4. No action is required from you or your team. Thank you for your patience. We apologize for any inconvenience this caused.

We are currently investigating an incident identified at 2:08 PM CT on 7/10 that is impacting all Built products, causing unexpected authentication prompts and unintended changes to feature access for some users. This incident was triggered by an outage from LaunchDarkly, a third-party provider. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

At 3:18 PM CT on July 10, 2026, LaunchDarkly, our third-party feature flag provider, resolved the outage that was causing unexpected authentication prompts and unintended changes to feature access across Built products, beginning at roughly 2:08 PM CT on July 10, 2026. Our services have been restarted and are recovering, with full recovery confirmed at 4:00 PM CT. We are closely monitoring the situation to confirm the issue is fully resolved. No action is required on your part. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

We are currently investigating the cause of an incident identified at 2:00 PM CDT on June 29, 2026 impacting the Built borrower portal (CLA), causing issues with draw request submissions - users are unable to complete draw submissions and receive an error when clicking "Submit". At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

We have identified the cause of the incident causing draw request submission issues across the CLA borrower portal beginning at roughly 2:00 PM CDT on June 29, 2026. We are working on a solution that will restore full functionality.We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

At approximately 2:55 PM CDT on June 29, 2026 we implemented a fix for the incident that caused draw request submission issues across the CLA borrower portal beginning at roughly 2:00 PM CDT on June 29, 2026. We are closely monitoring the situation to ensure the issue is fully resolved. Action required: If you attempted to submit a draw request during the outage window and received a "Failed to submit draw(s)" error, please refresh your browser session and re-submit your draw request. Draw requests that failed during the incident were not saved and will need to be re-entered. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 3:05 PM CDT on June 29, 2026 we've confirmed full resolution of the draw request submission issues impacting the CLA borrower portal beginning at roughly 2:00 PM CDT on June 29, 2026. Action required: If you attempted to submit a draw request during the outage window and received a "Failed to submit draw(s)" error, please refresh your browser session and re-submit your draw request. Draw requests that failed during the incident were not saved and will need to be re-entered. Thank you for your patience. We apologize for any inconvenience this caused.

We have identified an issue affecting reporting where certain visuals may fail to load. We have determined this is caused by an outage with a third-party provider beginning at roughly 12:30pm CT on 06/22. We apologize for any inconvenience and are actively monitoring for resolution. If data does load, it is accurate. We will update this page as soon as service is restored. Thank you for your understanding as we work to resolve the issue.

At approximately 2pm CT a fix was implemented for the incident that caused the data visualization issues affecting reporting beginning at roughly 12:30pm CT on 06/22. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 2:30pm CT on 06/22 we’ve confirmed full resolution of the data visualization issues affecting reporting beginning at roughly 12:30pm CT on 06/22. Thank you for your patience. We apologize for any inconvenience this caused.

We are currently investigating the cause of an incident identified at 7 AM CT on 6/17 impacting reporting across all Built products, rendering Reporting inaccessible for some users. However, it appears that scheduled reports are still being delivered. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

At approximately 9:40 AM CT on June 17, 2026, we implemented a fix for the incident that caused reporting to be inaccessible across Built products beginning at roughly 7:00 AM CT on June 17, 2026. We are closely monitoring the situation to ensure the issue is fully resolved. No action is required from your team at this time. Reporting should now be accessible across all reporting tabs. Please note that Scheduled Exports were not impacted during this incident and all scheduled reports were delivered as expected. If you continue to experience issues, please reach out to your Built support contact. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 12:30 PM CT we’ve confirmed full resolution of the issue that impacted reporting accessibility across all Built products beginning at roughly 7:00 AM CT on June 17. No action is required from you or your team. Please note that Scheduled Exports were not impacted during this incident and all scheduled reports were delivered as expected. Thank you for your patience. We apologize for any inconvenience this caused.

We have identified the cause of an incident identified at 8:55am CT impacting a vendor's ability to submit CLA+ orders. At this time we know the cause of the incident and we are working on deploying a resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

At approximately 10:20am CT on June 10th 2026 we implemented a fix for the incident that caused an issue with vendors being able to submit orders in CLA+ beginning at 9:55am CT on June 10th 2026. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

At approximately 10:22am CT on June 10th we implemented a fix for the incident that caused an issue with vendors being able to submit orders in CLA+. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 8:10 AM CT on 4/23/2026 we’ve confirmed full resolution of the loading issues impacting our legacy lien waivers platform beginning at roughly 3:45 PM CT on 4/22/2026. Thank you for your patience. We apologize for any inconvenience this caused.

We are currently investigating the cause of an incident identified at 7:45 AM CT on 4/23/2026 impacting our legacy lien waivers platform, causing issues loading the application. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

We are currently investigating the cause of an incident identified at 9 AM CT on 04/21 leading to integration pipeline failures. We are working on a solution that will restore full functionality. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

We have identified the cause of the incident leading to integration pipeline failures that was identified at 9 AM CT on 04/21. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

At approximately 10:30 AM CT on 04/21 we implemented a fix for the incident that led to integration pipeline failures that was identified at 9 AM CT on 04/21. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

As of 10:45 AM CT on 04/21 we’ve confirmed full resolution of the issue that led to integration pipeline failures that was identified at 9 AM CT on 04/21. Thank you for your patience. We apologize for any inconvenience this caused.

We have identified the cause of the incident causing some inspectors not to be able to view their inspections on the schedule within the BIA app beginning on 4/10/2026. We are working on a solution that will restore full functionality. In the meantime, you can view and upload inspections through the website as usual. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

As of 10 AM CT on 4/10/2026 we’ve confirmed full resolution of the issue impacting inspectors' ability to view inspections on the schedule within the Built Inspect app, beginning on 4/9/2026. Thank you for your patience. We apologize for any inconvenience this caused.