67 recorded Bunny incidents since July 2025, with official updates, affected components, duration and resolution information.
We are currently investigating this issue affecting the CDN performance in DE.
We've found and resolved the issue and are actively monitoring performance.
This incident has been resolved, we're not observing performance issues anymore.
We're currently investigating intermittent issues when listing/uploading to Storage zones in DE and failed uploads in Stream.
A fix has been implemented and we are monitoring the results.
This issue has now been resolved.
We are investigating a network issue that lasted approximately 10 minutes and affected the availability of the Frankfurt Storage, Magic Containers, Bunny Database and CDN regions
All affected services have been stable, we are continuing to monitor
Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues due to this and will be resolving this incident at this time.
We are currently investigating Database performance degradation in some regions, our Engineering team are currently investigating root cause.
Our Engineering team has identified a process load issue which has now been resolved. The team are now monitoring the situation
This incident has now been resolved.
We're investigating performance degradation within our CDN Logging infrastructure, impacting our CDN Logging offering.
A suboptimal log query had put a lot of load to an infrastructure component affecting performance of the whole system. The query has been isolated. We're observing better throughput, but will be monitoring the situation for the next few hours.
This incident has been resolved
We are currently investigating degraded optimizer processing, causing increased latency in serving assets on CDN. This issue sits under image transformation and asset compression only.
A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again.
We are currently investigating intermittent timeouts with Bunny dashboard access (Login) and API responses within Poland
Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal.
We are currently investigating an issue causing synchronization delays across our CDN. Our team is actively working to identify the cause and restore normal operations. We will provide further updates as more information becomes available. We apologize for any inconvenience this may cause.
The synchronization delays have been resolved, and normal operations have been restored. We will continue monitoring the service to ensure everything remains stable.
This incident has been resolved.
We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.
We have noted improvement in transcoding process delays, and are monitoring the situation.
Video encoding delays have now been fully resolved.
We are currently aware of an issue of failed payment attempts on our billing dashboard on user accounts. Our team are working to restore its functionality.
A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything continues to operate as expected.
The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.
Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.
We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.
We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.
We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not lost, however the status reported on some of these videos may be inaccurate as a result.
This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.
We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network. This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been rerouted to minimize the impact.
This incident has been resolved.
We're investigating reports of widespread network issues in Los Angeles that seem to be impacting our services as well. We are working with our providers in the area to understand the issue at hand and mitigate.
A wider network incident in Los Angeles impacted Bunny Services hosted in the region. Affected network providers have mitigated the incident and all impacted services have remained stable since then.
We have identified an issue with our Database controller, that our Engineering team are working to restore. Databases already online are not affected and will continue operating normally, but idle Databases or Database management is currently unavailable.
Our Engineering team are continuing to work on the issue. Additionally, we are aware of some working Databases failing during this outage. This is related and our team are also working to address this.
The issue has been resolved and the affected services have been restored. Our Engineering team will continue monitoring the platform to ensure everything remains stable.
After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.
We are currently investigating elevated error rates on the Storage API in our London, UK region. Some API operations may be affected as a result.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).
We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.
We are currently investigating an issue where users are unable to log in to the Bunny.net dashboard. Services themselves are not disrupted.
The login issue has now been resolved following a fix deployed by our Frontend team.
We are currently investigating a Storage API incident on our German nodes. API Upload/List/Deletions may be affected as a result.
We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team.
We are currently investigating reports of issues affecting the dashboard and certain services. Our engineering team is actively investigating the situation. We will share more information as soon as it becomes available.
Between 18:34 and 18:57 UTC, a transient connectivity incident affecting one of our upstream providers impacted Storage services and the Core API in Europe. The issue has been resolved. No data loss occurred, as the incident was limited to network connectivity. We are actively monitoring the situation and are working with our upstream provider to gather additional details about the incident.
This incident has been resolved.
We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.
Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.
This incident has been resolved.
