Calibre outage history

We have identified degraded performance from the application and are monitoring it.

This incident has been resolved.

Our synthetic page speed monitoring service is currently unavailable in Bahrain due to the illegal war in the region. Our services in the region are offline and unable to be contacted at this time. It may be some time before they become available again. More updates as they come.

This incident has been resolved.

We are currently investigating a degradation in application performance.

Application performance has returned to acceptable levels. We are monitoring before resolving.

This incident has been resolved.

Due to AWS incident with various services, we are experiencing delays in tests for North Virginia, California & Oregon. North Virginia is currently the most impacted.

Tests are running in all other locations, however their processing is delayed so results will be stalled until AWS recovers.

The test results backlog is processing. Tests in North Virginia are not running, we are monitoring.

Testing in North Virginia continues to be interrupted by AWS outage. All other regions are operational.

North Virginia is back, the test backlog is being processed. We are monitoring.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently investigating application unavailability.

We are continuing to monitor while application availability is restored.

This incident has been resolved.

We are currently investigating test processing delays in all testing regions. You might experience recent Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews and API-invoked tests). We will provide more information as soon as it’s available.

A fix has been implemented. We are monitoring as systems recover.

We are continuing to monitor for any further issues.

This incident has been resolved.

On Friday 6th of October, Calibre experienced intermittent test failures on desktop devices. These failures were reported as being unable to connect to Chrome web browser. The issue has since been resolved and is not expected to be observed again in the future.

We are currently investigating test delays in the Canada region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are investigating a delay in tests being processed.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating test delays in the North Virginia region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

There is a significant backlog of tests. We've increased Test Agents in the North Virginia region and are monitoring as queues return to normal.

This incident has been resolved.

An upstream DNS issue is preventing API requests (Node.js API, Command Line Client) made to api.calibreapp.com from resolving correctly. We are tracking this issue with our upstream provider and will provide updates as they come.

api.calibreapp.com is now partially resolving. We're continuing to monitor for the moment and will resolve this issue when we've seen confirmation from the upstream provider.

The upstream DNS issue has been resolved. We've observed traffic to api.calibreapp.com and can confirm that the issue is resolved.

Due to a reported incident with our application hosting provider, Calibre’s application interface was not accessible for approximately 30 minutes between 3:30 and 4:00 AM AEST (16:30 and 17:00 UTC). Testing was NOT affected and the application was fully operational after the incident window.

We are currently investigating elevated error reports for Calibre's user interface and APIs.

We've identified the issue and are currently applying a fix.

We are currently experiencing an outage: Application and APIs are not accessible. Test are running in the background and are not affected by this issue. We are working on a fix and will post updates as they come.

The fix has been applied. We'll continue to monitor.

This incident has been resolved.

Due to an outage of our hosting provider, Vercel, our marketing website and documentation might be unavailable to some visitors or you might observe downgraded performance. The Calibre application, tests and APIs are NOT affected—your monitoring is running without any issues. You can access your Calibre account at https://calibreapp.com/home.

Our hosting provider has implemented a mitigation strategy—the marketing website and documentation should now be fully available without degraded performance issues. We will continue monitoring the situation to ensure stability of Calibre's sites.

This incident has been resolved.

We are currently investigating test failures and delays in the North Virginia region. You might experience some Snapshots being marked as "failed" or "scheduled" and results being delayed. We will provide more information as soon as it’s available.

We have identified the issue to be caused by an outage of one of our providers, Amazon AWS. A fix to bypass the outage is in place and tests should be resumed and completed shortly. Thank you for your patience.

Tests in North Virginia are now running normally.

We are currently investigating an issue with the Calibre application (interface) not being accessible. Testing is NOT affected and running without issues. We will provide more information as soon as it’s available.

The application interface is again accessible with the exception of users logging in with SAML (SSO). Again, testing is not affected. We continue working on full issue resolution. Thank you for your patience!

This incident has been resolved.

There is a backlog of tests in the London region. We are continuing to monitor the situation while the backlog is being processed.

This incident has been resolved.

We are investigating an ongoing issue where some tests are not able to be completed successfully. In some cases tests will fail, or be delayed for a period of minutes.

We are continuing to investigate this issue.

A fix has been put in place and we will be monitoring our systems to confirm resolve.

We are still observing recurring test delays in several Test Agent regions. Tests in those areas might be delayed, but will eventually be completed. We continue working on a reliable solution to this issue.

All Test Agent regions are now fully operational.

We are currently investigating test failures and delays in selected regions and tests. You might experience some Snapshots being marked as "failed" or results being delayed. We will provide more information as soon as it’s available.

We're continuing to investigate for the root cause and a solution for the issue. Rest assured that test results for failed tests won’t be lost and will become available once the incident is resolved.

A fix has been deployed. We are now monitoring with a view to resolve this issue soon.

We are observing recurrent test failures and delays in the North Virginia Test Agent region. We're continuing to investigate for the root cause of the issue and a permanent solution. Thank you for your patience.

All Test Agent regions are now fully operational.