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    Cambly outage history

    51 recorded Cambly incidents since October 2022, with official updates, affected components, duration and resolution information.

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    Lesson Transcription Delayed

    Started July 28, 2026 at 5:10 PM UTC · 6h 19m

    IssuesMinor incident
    Affected components
    Lesson Transcripts
    1. July 28, 2026 at 5:10 PM UTCidentified

      Lesson transcription is delayed due to increased compute demand capacity, we are working to resolve the issue.

    2. July 28, 2026 at 11:29 PM UTCresolved

      This incident has been resolved.

    Lesson Ending Service Degraded

    Started June 19, 2026 at 1:46 AM UTC · 47m

    IssuesMinor incident
    Affected components
    Video ChatCambly Server
    1. June 19, 2026 at 1:46 AM UTCinvestigating

      We're currently investigating an issue affecting ending lessons on the platform.

    2. June 19, 2026 at 2:34 AM UTCresolved

      This incident has been resolved.

    Intermittent 502 errors

    Started March 18, 2026 at 10:54 PM UTC · 18m

    OutageMajor incident
    Affected components
    Cambly Server
    1. March 18, 2026 at 10:54 PM UTCinvestigating

      We are experiencing intermittent 502 errors and are actively investigating the issue.

    2. March 18, 2026 at 11:12 PM UTCresolved

      This incident has been resolved

    Cambly Outage

    Started December 5, 2025 at 9:00 AM UTC · 0m

    Pending
    1. December 5, 2025 at 5:51 PM UTCresolved

      Cloudflare had an outage from about 08:56 to 09:20 UTC: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q All of cambly.com was unavailable during this time.

    Cambly Application Issues

    Started October 20, 2025 at 3:23 PM UTC · 7h 37m

    IssuesMinor incident
    Affected components
    Cambly Server
    1. October 20, 2025 at 3:23 PM UTCmonitoring

      We are continuing to monitor the ongoing incident with our provider, AWS. Some users may experience issues when using Cambly. AWS is actively working on a fix and our services will be restored once their systems are back online.

    2. October 20, 2025 at 3:25 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    3. October 20, 2025 at 11:00 PM UTCresolved

      The incident with our provider, AWS, has been resolved, and their systems are back to normal. All Cambly services have been fully restored.

    Cambly Application Outage

    Started August 13, 2025 at 10:02 PM UTC · 19m

    OutageCritical incident
    Affected components
    LoginCambly Server
    1. August 13, 2025 at 10:02 PM UTCinvestigating

      We are currently investigating this issue.

    2. August 13, 2025 at 10:21 PM UTCresolved

      The issue has been identified and a fix has been successfully implemented. Monitoring confirms that systems are functioning as expected.

    Intermittent web page loading timeouts

    Started June 6, 2025 at 1:18 PM UTC · 0m

    Pending
    1. June 6, 2025 at 1:44 PM UTCresolved

      We experienced intermittent issues with web page loading timeouts. We have taken steps to address the issue and are monitoring for further issues.

    Cambly Login, Signup, and Learn pages not loading.

    Started May 10, 2025 at 9:21 AM UTC · 34m

    OutageCritical incident
    Affected components
    Login
    1. May 10, 2025 at 9:21 AM UTCinvestigating

      We are currently investigating this issue.

    2. May 10, 2025 at 9:39 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 10, 2025 at 9:55 AM UTCresolved

      This incident has been resolved.

    Cambly slow to load

    Started January 22, 2025 at 9:45 PM UTC · 0m

    Pending
    1. January 22, 2025 at 9:45 PM UTCresolved

      Cambly experienced slow load times from 21:34 UTC 21:40 UTC.

    Student Website Error on Safari Browser

    Started January 10, 2025 at 11:52 PM UTC · 10m

    Pending
    1. January 10, 2025 at 11:52 PM UTCidentified

      Some students are seeing an error when visiting Cambly on Safari. We are working on a fix.

    2. January 11, 2025 at 12:02 AM UTCresolved

      We've released a fix.

    Cambly website is slow to load

    Started November 24, 2024 at 11:02 AM UTC · 42m

    Pending
    1. November 24, 2024 at 11:02 AM UTCinvestigating

      We are investigating slow load times.

    2. November 24, 2024 at 11:44 AM UTCresolved

      We have restarted the server that was causing slow load times and errors.

    We are investigating slow page load times

    Started November 24, 2024 at 10:58 AM UTC · 0m

    Pending
    1. November 24, 2024 at 10:59 AM UTCresolved

      We are currently investigating this issue.

    Classroom issues

    Started November 21, 2024 at 7:09 PM UTC · 3h 8m

    Pending
    Affected components
    Video Chat
    1. November 21, 2024 at 7:09 PM UTCinvestigating

      The classroom is currently having issues, we are currently investigating

    2. November 21, 2024 at 7:29 PM UTCmonitoring

      We have identified and deployed a fix. We will be monitoring.

    3. November 21, 2024 at 10:17 PM UTCresolved

      This incident has been resolved

    Intermittent web page loading timeouts

    Started September 8, 2024 at 6:35 PM UTC · 10h 24m

    IssuesMinor incident
    Affected components
    LoginCambly Server
    1. September 8, 2024 at 6:35 PM UTCinvestigating

      We are experiencing intermittent issues with web page loading timeouts and are investigating the issue.

    2. September 8, 2024 at 8:05 PM UTCmonitoring

      We have taken steps to address the issue and are monitoring for further occurrences.

    3. September 8, 2024 at 8:08 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. September 9, 2024 at 4:58 AM UTCresolved

      This incident has been resolved.

    Cambly Outage

    Started September 5, 2024 at 6:48 PM UTC · 58m

    OutageCritical incident
    Affected components
    Video ChatCambly Server
    1. September 5, 2024 at 6:48 PM UTCinvestigating

      We're investigating user's seeing an "Oops!" message when trying to connect to Cambly.

    2. September 5, 2024 at 7:24 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 5, 2024 at 7:31 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. September 5, 2024 at 7:45 PM UTCresolved

      This incident has been resolved.

    Cambly Application Outage

    Started July 2, 2024 at 12:30 AM UTC · 1h 45m

    OutageMajor incident
    Affected components
    LoginCambly Server
    1. July 2, 2024 at 1:33 AM UTCmonitoring

      Cambly's Frontpage was unavailable starting at 5:24pm PT

    2. July 2, 2024 at 1:34 AM UTCmonitoring

      A fix has been implemented. Cambly's Frontpage was unavailable starting at 5:24pm PT until 6:30pm PT.

    3. July 2, 2024 at 2:15 AM UTCresolved

      This incident has been resolved.

    Currently experiencing issues with Tutor Search on Android

    Started May 21, 2024 at 6:14 PM UTC · 4h 29m

    IssuesMinor incident
    Affected components
    Cambly Server
    1. May 21, 2024 at 6:14 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 21, 2024 at 8:41 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 21, 2024 at 10:43 PM UTCresolved

      This incident has been resolved.

    Issue with Web Application

    Started April 12, 2024 at 8:52 PM UTC · 2h 3m

    Pending
    1. April 12, 2024 at 8:52 PM UTCinvestigating

      There is a fairly significant issue with our web application (website). We have identified the problem and a fix should be live in the next 20 minutes.

    2. April 12, 2024 at 9:33 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 12, 2024 at 10:55 PM UTCresolved

      This incident has been resolved.

    Facebook login down

    Started March 19, 2024 at 5:41 PM UTC · 1d 0h

    Pending
    Affected components
    Login
    1. March 19, 2024 at 5:41 PM UTCinvestigating

      We are currently investigating the issue

    2. March 19, 2024 at 5:43 PM UTCinvestigating

      We are investigating an issue with Facebook preventing users from logging in.

    3. March 20, 2024 at 5:44 PM UTCresolved

      This incident has been resolved.

    Increased in Server Errors

    Started March 19, 2024 at 2:15 PM UTC · 18m

    OutageMajor incident
    Affected components
    Cambly Server
    1. March 19, 2024 at 2:15 PM UTCinvestigating

      We're investigating a sudden increase in server errors.

    2. March 19, 2024 at 2:33 PM UTCresolved

      There was an issue with one of our database providers. It appears they've resolved their issue though.