Some ChromeOS users were unable to log into Canvas
IssuesMinor incident
Affected components
Canvas LMS
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
96 recorded Canvas Instructure incidents since February 2026, with official updates, affected components, duration and resolution information.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP. The Canvas application does not use PHP and is not affected. We have completed an initial assessment of our other products. Where affected PHP versions are in use, we are prioritizing remediation and have implemented compensating controls and additional monitoring while that work is completed. We will update as remediation progresses.
We are continuing to monitor for any further issues.
Canvas does not use PHP and is not affected. We have assessed all products on this status page. Where action was needed to protect customer-facing services, the remediation is complete.
Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.
A fix is implemented by the vendor and they are monitoring the recovery.
This incident has been resolved.
Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP. The Canvas application does not use PHP and is not affected. We have completed an initial assessment of our other products. Where affected PHP versions are in use, we are prioritizing remediation and have implemented compensating controls and additional monitoring while that work is completed. We will update as remediation progresses.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
Our ticketing system provider has confirmed a service disruption causing errors and intermittent access. We are closely monitoring their status page for updates: https://status.salesforce.com/incidents/20004433 .
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users are experiencing slow loading and page error messages when accessing New Quizzes in Canvas.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.
From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.