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    Cash App outage history

    57 recorded Cash App incidents since February 2025, with official updates, affected components, duration and resolution information.

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    Apple Pay - Add Money Issue

    Started September 26, 2026 at 6:38 PM UTC · 8d 21h

    IssuesMinor incident
    Affected components
    Add CashIn-App Alert
    1. September 26, 2026 at 6:38 PM UTCidentified

      We're investigating reports of an issue impacting the ability to add money and will share another update soon. Thanks for your patience in the meantime.

    2. September 29, 2026 at 3:28 PM UTCmonitoring

      We've put a resolution in place for the issue impacting the ability to add money, but some customers may still be experiencing difficulties. We'll provide an update when we confirm the issue is resolved.

    3. October 5, 2026 at 4:33 PM UTCresolved

      Adding money with Apple Pay is working normally again for most customers. A small number of attempts may still fail. If you see an error, please wait a few minutes and try again, or add money using a different debit card or a linked external bank account. Thanks for your patience while we worked on this.

    Add Money Issue

    Started September 25, 2026 at 11:15 PM UTC · 18h 51m

    IssuesMinor incident
    Affected components
    Add CashIn-App Alert
    1. September 25, 2026 at 11:15 PM UTCinvestigating

      We're investigating reports of an issue impacting the ability to add money and will share another update soon. Thanks for your patience in the meantime.

    2. September 26, 2026 at 6:06 PM UTCresolved

      We've resolved the issue that was affecting adding money to Cash App with some debit cards. You can now add money as usual. Thanks for your patience while we worked to fix this.

    Email Notifications Delayed

    Started September 17, 2026 at 2:10 PM UTC · 4d 2h

    IssuesMinor incident
    Affected components
    In-App Alert
    1. September 17, 2026 at 2:10 PM UTCinvestigating

      We're aware that some Cash App emails, including verification codes and login emails, are arriving later than usual. Our team is actively working to resolve the delay. If you're waiting on a verification code via email, please try SMS verification as an alternative, or wait a few minutes and try again. Push notifications and text messages are not affected.

    2. September 18, 2026 at 7:41 PM UTCmonitoring

      We've identified and addressed the issue causing delays with some Cash App emails, including verification codes and login emails. Emails are now delivering normally. If you didn't receive a previous request, please try again. We're continuing to monitor and appreciate your patience.

    3. September 21, 2026 at 4:48 PM UTCresolved

      We've resolved the issue causing delays with some Cash App emails, including verification codes and login emails. Emails are now delivering normally. If you didn't receive a previous request, please try again. Thanks for your patience while we worked to resolve this.

    Connection issues

    Started September 16, 2026 at 10:19 PM UTC · 1h 48m

    IssuesMinor incident
    Affected components
    Add CashSend & Receive MoneyIn-App Alert
    1. September 16, 2026 at 10:19 PM UTCinvestigating

      We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your patience while we look into this.

    2. September 16, 2026 at 10:49 PM UTCidentified

      We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. As a workaround, customers can try linking a different debit card to complete the transaction. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your continued patience while we look into this.

    3. September 17, 2026 at 12:06 AM UTCresolved

      We've resolved the issue that was preventing some customers from adding or sending money or contributing to Pools. These transactions are now working normally. Thanks for your patience while we worked to fix this.

    Payment Disruption

    Started September 16, 2026 at 4:00 PM UTC · 1h 24m

    IssuesMinor incident
    Affected components
    Cash App PayIn-App Alert
    1. September 16, 2026 at 4:00 PM UTCinvestigating

      We're investigating reports of issues with Cash App Pay. Some customers may be unable to complete purchases using Cash App Pay at this time. If you're unable to complete a purchase with Cash App Pay, please try one of these alternative payment methods:  • Tap your Cash App Card (in person)  • Enter your card number (online)  • Use Apple Pay Thanks for your patience while we look into this.

    2. September 16, 2026 at 5:25 PM UTCresolved

      The issue affecting Cash App Pay has been resolved. Customers can now complete purchases using Cash App Pay as usual. Thanks for your patience while we worked to fix this.

    Service Disruption

    Started August 15, 2026 at 4:44 AM UTC · 1h 11m

    IssuesMinor incident
    Affected components
    Send & Receive Money
    1. August 15, 2026 at 4:44 AM UTCinvestigating

      We are currently experiencing intermittent disruptions with Mastercard payment processing. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Thanks for your patience in the meantime.

    2. August 15, 2026 at 5:55 AM UTCresolved

      The previous issue with Mastercard payment processing now resolved. We appreciate your patience throughout this resolution process.

    Cash App Card Issue

    Started July 21, 2026 at 8:49 PM UTC · 1h 16m

    IssuesMinor incident
    Affected components
    Cash App CardIn-App Alert
    1. July 21, 2026 at 8:49 PM UTCinvestigating

      We're investigating reports of an issue with Cash App Cards and will share another update soon. Thanks for your patience in the meantime.

    2. July 21, 2026 at 10:05 PM UTCresolved

      We've resolved the issue impacting Cash App Cards. If you experienced an error ordering a Cash App card, please retry any failed attempts. Thanks for your patience while we looked into this.

    Issue Setting & Support

    Started June 18, 2026 at 7:56 PM UTC · 7h 51m

    IssuesMinor incident
    Affected components
    SupportIn-App AlertSettings
    1. June 18, 2026 at 7:56 PM UTCinvestigating

      We're currently experiencing an issue that's preventing some iOS customers from accessing their Settings, including Support. Our team is actively working on a fix. Thanks for your patience while we look into this.

    2. June 19, 2026 at 3:47 AM UTCresolved

      We've resolved the issue impacting some iOS customers from accessing their Settings, including Support. Thank you for your patience.

    Connection Issues

    Started June 15, 2026 at 5:07 PM UTC · 4h 14m

    IssuesMinor incident
    Affected components
    SupportIn-App Alert
    1. June 15, 2026 at 5:07 PM UTCinvestigating

      We're experiencing an issue where callback requests may result in a disconnected call. If you need support, please reach out through the app. We've identified the cause and are working on a fix. We appreciate your patience.

    2. June 15, 2026 at 9:21 PM UTCresolved

      We've resolved the issue with our phone support. You can now request a callback as normal. Thanks for your patience while we worked to fix this.

    Payments Issue

    Started June 5, 2026 at 11:12 PM UTC · 22m

    IssuesMinor incident
    Affected components
    Send & Receive MoneyIn-App Alert
    1. June 5, 2026 at 11:12 PM UTCinvestigating

      We're investigating reports of issues with Cash App payments. Our team is actively working on a fix. We'll keep you updated as we learn more.

    2. June 5, 2026 at 11:34 PM UTCresolved

      We've resolved the outage impacting payments. You may re-attempt any failed transactions at this time, any payments that were pending should be completed, etc. Thank you for your patience.

    Service disruption

    Started May 27, 2026 at 3:11 AM UTC · 1h 14m

    IssuesMinor incident
    Affected components
    BitcoinCash App PaySend & Receive MoneyInvesting
    1. May 27, 2026 at 3:11 AM UTCinvestigating

      We're currently investigating an issue affecting some CashApp features. Our engineering team is actively investigating and working to restore full functionality as quickly as possible.

    2. May 27, 2026 at 3:57 AM UTCmonitoring

      We’ve implemented a fix for the issue that was previously affecting certain Square CashApp features, including P2P payments, Investing, Bitcoin payments, and CashApp Card transactions, and we are currently seeing services recover. Our teams will continue to closely monitor performance to help ensure these services remain stable.

    3. May 27, 2026 at 4:24 AM UTCresolved

      The issue that was affecting certain Square CashApp features, including P2P payments, Investing, Bitcoin payments, and CashApp Card transactions has been fully resolved. Thank you for your patience while our team worked to resolve this issue.

    Withdrawal Issue

    Started May 21, 2026 at 6:25 PM UTC · 6d 3h

    Pending
    Affected components
    Cash OutIn-App Alert
    1. May 21, 2026 at 6:25 PM UTCidentified

      We have identified the issue impacting instant withdrawals for android customers and are actively working on a resolution. We'll share another update soon, thanks for you patience in the meantime.

    2. May 27, 2026 at 10:05 PM UTCresolved

      We have resolved the issue impacting instant withdrawals for android customers. We appreciate your patience

    Connection Issues

    Started May 14, 2026 at 1:49 PM UTC · 2h 5m

    IssuesMinor incident
    Affected components
    In-App AlertSettings
    1. May 14, 2026 at 1:49 PM UTCinvestigating

      We're investigating reports of delays with some Cash App notifications. Thanks for your patience while we look into this.

    2. May 14, 2026 at 3:54 PM UTCresolved

      We've resolved the issue causing delays with some Cash App notifications. Thanks for your patience while we worked to fix this.

    Connection Issue

    Started May 6, 2026 at 6:24 PM UTC · 36m

    IssuesMinor incident
    Affected components
    Cash App PayIn-App Alert
    1. May 6, 2026 at 6:24 PM UTCinvestigating

      We're currently investigating an issue with Virtual Card and button integrations for Afterpay and Cash App pay that are experiencing elevated declined rates. Our team is actively working on a fix. We'll provide updates as we learn more.

    2. May 6, 2026 at 7:00 PM UTCresolved

      We've resolved the issue that was affecting Afterpay and Cash App Pay transactions. You may now retry any failed attempts. Thanks for your patience while we worked to fix this.

    Investing Issue

    Started April 29, 2026 at 2:43 PM UTC · 1d 1h

    IssuesMinor incident
    Affected components
    Cash App CardInvestingIn-App Alert
    1. April 29, 2026 at 3:06 PM UTCinvestigating

      We're investigating an issue preventing some customers with Round Ups enabled from purchasing stocks using their Cash Card. Thank you for your patience while we look into this.

    2. April 30, 2026 at 4:42 PM UTCresolved

      We've resolved an issue that was preventing some customers with Round Ups enabled from purchasing stocks using their Cash App Card. Stock purchases are now working normally for all customers. Thanks for your patience.

    Connection Issues

    Started April 9, 2026 at 7:50 AM UTC · 13m

    IssuesMinor incident
    Affected components
    Deposit paper moneyIn-App Alert
    1. April 9, 2026 at 7:50 AM UTCinvestigating

      We're investigating reports of an outage impacting Paper money deposits and will share another update soon. Thanks for your patience in the meantime.

    2. April 9, 2026 at 8:03 AM UTCresolved

      Our team was able to get a fix in place for Paper Money deposits. You may now retry any failed attempts. Thank you for your patience.

    Investing Issue

    Started March 23, 2026 at 8:09 PM UTC · 3d 21h

    IssuesMinor incident
    Affected components
    InvestingIn-App Alert
    1. March 23, 2026 at 8:09 PM UTCinvestigating

      We're currently looking into an issue with Cash App Investing. Customers are experiencing longer than expected pending states for their round up transactions. Please check back here for updates.

    2. March 27, 2026 at 5:14 PM UTCresolved

      The issue affecting round up transactions in Cash App Investing has been resolved. All previously pending transactions have now completed successfully. Thank you for your patience while our team investigated this issue.

    Investing

    Started March 20, 2026 at 3:53 PM UTC · 54m

    IssuesMinor incident
    Affected components
    InvestingIn-App Alert
    1. March 20, 2026 at 3:53 PM UTCinvestigating

      We’re currently looking into an issue with Cash App Investing. Customers are experiencing longer than expected pending states for their round up transactions. Please check back here for updates.

    2. March 20, 2026 at 4:47 PM UTCresolved

      The issue affecting round up transactions in Cash App Investing has been resolved. All previously pending transactions have now completed successfully. Thank you for your patience while our team investigated this issue.

    Test - Cash App Cards - Investigating

    Started March 6, 2026 at 9:55 PM UTC · 1m

    IssuesMinor incident
    Affected components
    Cash App CardCash App PayIn-App Alert
    1. March 6, 2026 at 9:55 PM UTCinvestigating

      We’re investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience in the meantime.

    2. March 6, 2026 at 9:55 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 6, 2026 at 9:56 PM UTCresolved

      This incident has been resolved.

    Investing Display Issue

    Started February 12, 2026 at 12:16 AM UTC · 1d 19h

    IssuesMinor incident
    Affected components
    InvestingIn-App Alert
    1. February 12, 2026 at 12:16 AM UTCinvestigating

      We're aware of a display issue with DRIP settings. We're working on fixing the display issue. Thanks for your patience in the meantime.

    2. February 13, 2026 at 8:15 PM UTCresolved

      The issues with Cash App Investing have been resolved - thank you for your patience.