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    Celigo outage history

    14 recorded Celigo incidents since March 2020, with official updates, affected components, duration and resolution information.

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    integrator.io degraded performance

    Started October 20, 2025 at 7:30 AM UTC · 13h 48m

    OutageMajor incident
    Affected components
    integrator.io
    1. October 20, 2025 at 11:29 AM UTCinvestigating

      We are seeing an increased error rates in our application.

    2. October 20, 2025 at 11:31 AM UTCinvestigating

      There is an ongoing issue with our cloud provider, AWS, in the us-east-1 region, and we are experiencing some performance degradation in our service as a result.

    3. October 20, 2025 at 11:33 AM UTCidentified

      AWS has identified the root cause for the issue and is working on mitigating the same.

    4. October 20, 2025 at 11:35 AM UTCidentified

      AWS has identified the root cause and provided initial mitigations.

    5. October 20, 2025 at 11:37 AM UTCmonitoring

      We are still seeing issues with some of the AWS services and they are still working on it.

    6. October 20, 2025 at 12:57 PM UTCmonitoring

      Most of the services are back to normal and we are still seeing some issues with scaling due to new EC2 intances provisioning issue. AWS is still working on resolving it.

    7. October 20, 2025 at 5:52 PM UTCmonitoring

      We are continuing to monitor as AWS is still working on the AWS EC2 instances provisioning.

    8. October 20, 2025 at 9:19 PM UTCresolved

      Earlier today, AWS experienced increased error rates and latencies across multiple services in the US-EAST-1 region. The issue was traced to AWS’s internal Domain Name System (DNS), which impacted connectivity and caused downstream disruptions for several AWS services and dependent applications. AWS has implemented a fix, and the Celigo platform has recovered. Backlogs have been processed successfully, and we are closely monitoring the situation. We sincerely apologize for any disruption this incident may have caused and appreciate your patience and understanding.

    Partial degradation of API routes (EU)

    Started May 2, 2025 at 7:00 AM UTC · 0m

    OutageMajor incident
    1. May 2, 2025 at 8:11 AM UTCresolved

      We are currently investigating this issue.

    Issue with Flow processing

    Started April 9, 2025 at 1:07 PM UTC · 2h 0m

    OutageMajor incident
    Affected components
    integrator.io
    1. April 9, 2025 at 1:07 PM UTCidentified

      The issue has been identified and the fix is being implemented.

    2. April 9, 2025 at 2:48 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 9, 2025 at 3:01 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. April 9, 2025 at 3:07 PM UTCresolved

      This incident has been resolved.

    Flows are in stuck status

    Started November 21, 2024 at 9:13 PM UTC · 5h 47m

    OutageMajor incident
    Affected components
    integrator.io
    1. November 21, 2024 at 9:13 PM UTCinvestigating

      We are currently investigating this issue.

    2. November 21, 2024 at 9:14 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. November 21, 2024 at 9:53 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. November 22, 2024 at 2:35 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. November 22, 2024 at 2:35 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    6. November 22, 2024 at 3:01 AM UTCresolved

      This incident has been resolved.

    Issue with SSL certificate

    Started May 18, 2023 at 12:00 AM UTC · 0m

    OutageMajor incident
    1. May 18, 2023 at 12:56 AM UTCresolved

      Our SSL certificate for the domain integrator.io (in the US region) got expired.

    Issue in accessing integrator.io

    Started January 26, 2023 at 8:00 PM UTC · 0m

    Pending
    1. January 27, 2023 at 2:03 AM UTCresolved

      This incident has been resolved.

    Issue with processing flows in EU region (eu.integrator.io)

    Started February 24, 2022 at 5:48 AM UTC · 6h 32m

    OutageMajor incident
    Affected components
    eu.integrator.io
    1. February 24, 2022 at 5:48 AM UTCidentified

      One of services we use Confluent having issues - https://status.confluent.cloud/. We are working closely with them to resolve the issue.

    2. February 24, 2022 at 11:34 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 24, 2022 at 12:21 PM UTCresolved

      This incident has been resolved.

    Issue with processing flows

    Started December 7, 2021 at 5:43 PM UTC · 6h 37m

    IssuesMinor incident
    Affected components
    integrator.io
    1. December 7, 2021 at 5:43 PM UTCidentified

      The issue has been identified and we are awaiting the fix from our service provider (AWS https://status.aws.amazon.com/)

    2. December 7, 2021 at 11:17 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. December 8, 2021 at 12:19 AM UTCresolved

      This incident has been resolved.

    eu.integrator.io - Intermittently unavailable

    Started September 15, 2021 at 4:30 PM UTC · 54m

    IssuesMinor incident
    Affected components
    eu.integrator.io
    1. September 15, 2021 at 4:30 PM UTCinvestigating

      We are currently investigating this issue.

    2. September 15, 2021 at 5:04 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 15, 2021 at 5:24 PM UTCresolved

      This incident has been resolved.

    integrator.io - Intermittently unavailable

    Started July 22, 2021 at 4:30 PM UTC · 35m

    OutageMajor incident
    Affected components
    integrator.io
    1. July 22, 2021 at 4:30 PM UTCinvestigating

      We are currently investigating this issue. We will provide another update shortly.

    2. July 22, 2021 at 4:59 PM UTCmonitoring

      This was due to a DNS issue which is resolved now. Things are back to normal and we are monitoring it.

    3. July 22, 2021 at 5:06 PM UTCresolved

      This incident has been resolved.

    Degraded performance processing flows due to Confluent connectivity issues

    Started October 20, 2020 at 2:07 PM UTC · 6h 17m

    OutageCritical incident
    Affected components
    eu.integrator.io
    1. October 20, 2020 at 2:07 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 20, 2020 at 8:09 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 20, 2020 at 8:24 PM UTCresolved

      This incident has been resolved.

    Issue with processing flows.

    Started July 28, 2020 at 9:33 AM UTC · 2h 32m

    OutageMajor incident
    Affected components
    integrator.io
    1. July 28, 2020 at 9:33 AM UTCidentified

      The issue has been identified and we are awaiting the fix from our DNS resolver (AWS Route53)

    2. July 28, 2020 at 12:05 PM UTCresolved

      This incident has been resolved.

    Degraded performance processing flows due to Amazon SQS outage in us-east-1

    Started April 17, 2020 at 11:28 AM UTC · 54m

    IssuesMinor incident
    Affected components
    integrator.io
    1. April 17, 2020 at 11:28 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. April 17, 2020 at 12:21 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. April 17, 2020 at 12:22 PM UTCresolved

      This incident has been resolved.

    Degraded performance processing flows

    Started March 17, 2020 at 5:42 PM UTC · 1h 7m

    IssuesMinor incident
    Affected components
    integrator.io
    1. March 17, 2020 at 5:42 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. March 17, 2020 at 6:46 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. March 17, 2020 at 6:46 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 17, 2020 at 6:49 PM UTCresolved

      This incident has been resolved.