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Cexio outage history

50 recorded Cexio incidents since August 2025, with official updates, affected components, duration and resolution information.

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Maintenance of withdrawals via Tron network

Started June 26, 2026 at 11:03 AM UTC 59m

MaintenanceMaintenance event

Affected components

Tron network

June 26, 2026 at 11:03 AM UTCinvestigating
We are currently investigating this issue.
June 26, 2026 at 12:02 PM UTCresolved
This incident has been resolved.

Maintenance of withdrawals via Tron network

Started June 25, 2026 at 5:20 PM UTC 13h 24m

MaintenanceMaintenance event

Affected components

Tron network

June 25, 2026 at 5:20 PM UTCinvestigating
We are currently investigating this issue.
June 26, 2026 at 6:45 AM UTCresolved
This incident has been resolved.

Toncoin (TON) to Gram (Gram) migration

Started June 25, 2026 at 1:04 PM UTC 17d 21h

MaintenanceMaintenance event

Affected components

GRAMGRAM

June 25, 2026 at 1:04 PM UTCinvestigating
We are currently supporting the TON to GRAM token migration. For step-by-step instructions and important details, please refer to our Help Center article https://support.cex.io/en/articles/15554208-announcement-regarding-toncoin-ton-migration-to-gram-gram
July 13, 2026 at 10:57 AM UTCresolved
This incident has been resolved.

Maintenance of deposits and withdrawals via Solana network

Started June 24, 2026 at 8:42 AM UTC 2h 34m

MaintenanceMaintenance event

Affected components

Solana (SOL) networkSolana (SOL) network

June 24, 2026 at 8:42 AM UTCinvestigating
We are currently investigating this issue.
June 24, 2026 at 11:16 AM UTCresolved
This incident has been resolved.

RUNE transactions maintenance

Started June 9, 2026 at 9:35 AM UTC 22h 53m

MaintenanceMaintenance event

Affected components

RUNE (Thorchain)RUNE (Thorchain)

June 9, 2026 at 9:35 AM UTCinvestigating
We are currently investigating this issue.
June 10, 2026 at 8:28 AM UTCresolved
This incident has been resolved.

CEX.IO Pay is temporarily unavailable to customers from EU region

Started June 8, 2026 at 10:53 AM UTC Ongoing

Pending

June 8, 2026 at 10:53 AM UTCinvestigating
We are currently investigating this issue.
June 8, 2026 at 10:53 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.

LAB withdrawals maintenance

Started June 1, 2026 at 8:02 AM UTC Ongoing

MaintenanceMaintenance event

Affected components

LAB

June 1, 2026 at 8:02 AM UTCinvestigating
We are currently investigating this issue.

SUI transactions maintenance

Started May 28, 2026 at 11:16 AM UTC 25d 21h

MaintenanceMaintenance event

Affected components

SUISUI

May 28, 2026 at 11:16 AM UTCinvestigating
We are currently investigating this issue.
June 23, 2026 at 8:50 AM UTCresolved
This incident has been resolved.

2FA disable form maintenance

Started May 25, 2026 at 1:41 PM UTC 3h 10m

MaintenanceMaintenance event

Affected components

Set up/Disable

May 25, 2026 at 1:41 PM UTCinvestigating
We are currently investigating this issue.
May 25, 2026 at 4:51 PM UTCresolved
This incident has been resolved.

CEX.IO ecosystem maintenance

Started May 1, 2026 at 8:57 AM UTC 1h 28m

MaintenanceMaintenance event

Affected components

Website availability

May 1, 2026 at 8:57 AM UTCinvestigating
We are currently investigating this issue.
May 1, 2026 at 9:28 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 1, 2026 at 10:24 AM UTCresolved
This incident has been resolved.

INJ transactions maintenance

Started April 29, 2026 at 8:40 AM UTC 4d 23h

MaintenanceMaintenance event

Affected components

INJ (Injective)INJ (Injective)

April 29, 2026 at 8:40 AM UTCinvestigating
We are currently investigating this issue.
May 4, 2026 at 8:19 AM UTCresolved
This incident has been resolved.

CEX.IO Spot Trading API maintenance

Started April 24, 2026 at 9:00 AM UTC 21m

MaintenanceMaintenance event

Affected components

API

April 24, 2026 at 9:00 AM UTCinvestigating
We are currently investigating this issue.
April 24, 2026 at 9:22 AM UTCresolved
This incident has been resolved.

ICP transactions maintenance

Started April 9, 2026 at 2:05 PM UTC 13d 0h

MaintenanceMaintenance event

Affected components

ICPICP

April 9, 2026 at 2:05 PM UTCinvestigating
We are currently investigating this issue.
April 22, 2026 at 2:33 PM UTCresolved
This incident has been resolved.

SWIFT bank deposit/withdrawals maintenance

Started March 5, 2026 at 5:37 PM UTC 26d 22h

MaintenanceMaintenance event

March 5, 2026 at 5:37 PM UTCinvestigating
We are currently investigating this issue.
April 1, 2026 at 4:36 PM UTCresolved
Swift transfers have been retired.

ATOM (Cosmos) withdrawals maintenance

Started March 4, 2026 at 7:59 AM UTC 16d 6h

MaintenanceMaintenance event

Affected components

ATOM

March 4, 2026 at 7:59 AM UTCinvestigating
We are currently investigating this issue.
March 20, 2026 at 2:32 PM UTCresolved
This incident has been resolved.

Maintenance of CEX.IO Wallet on website

Started February 25, 2026 at 3:30 PM UTC 2h 59m

MaintenanceMaintenance event

Affected components

CEX.IO Wallet

February 25, 2026 at 3:30 PM UTCinvestigating
We are currently investigating this issue.
February 25, 2026 at 4:02 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 25, 2026 at 6:30 PM UTCresolved
This incident has been resolved.

Maintenance of USDT withdrawals via Tron and Solana networks

Started February 23, 2026 at 11:58 AM UTC 37m

MaintenanceMaintenance event

Affected components

USDT (TRC-20)USDT (Solana)

February 23, 2026 at 11:58 AM UTCinvestigating
We are currently investigating this issue.
February 23, 2026 at 12:35 PM UTCresolved
This incident has been resolved.

CEX.IO ecosystem maintenance

Started February 18, 2026 at 2:42 PM UTC 13m

MaintenanceMaintenance event

Affected components

Website availability

February 18, 2026 at 2:42 PM UTCinvestigating
We are currently investigating this issue.
February 18, 2026 at 2:55 PM UTCresolved
This incident has been resolved.

Maintenance of deposits and withdrawals via Bittensor network

Started February 16, 2026 at 12:49 PM UTC 16d 0h

MaintenanceMaintenance event

Affected components

Bittensor networkBittensor network

February 16, 2026 at 12:49 PM UTCinvestigating
We are currently investigating this issue.
March 4, 2026 at 1:03 PM UTCresolved
This incident has been resolved.

Maintenance of deposits and withdrawals via Polygon and Bittensor networks

Started February 15, 2026 at 1:00 PM UTC 18h 44m

MaintenanceMaintenance event

Affected components

Polygon networkBittensor networkPolygon networkBittensor network

February 15, 2026 at 1:00 PM UTCinvestigating
We are currently investigating this issue.
February 16, 2026 at 7:44 AM UTCresolved
This incident has been resolved.

Cexio outage history and incident timeline | Uptimus