67 recorded Chainalysis incidents since July 2025, with official updates, affected components, duration and resolution information.
Today noticed that one of our services failed to wake back up doing a regular reboot. This was spotted by our team and the service has now been brought back online. No further interruptions should be expect. If you have any further issues, please reach out to our team.
Users may encounter a 503 error message when calling the KYT API. We are currently investigating the issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at: 18:00 UTC, Sunday 25 October.
We have implemented a fix, and this incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Sentinel alerting data pipelines are experiencing delays. New or recently updated alert rules and risk settings may not take effect until the pipelines are restored. Existing alert configurations continue to operate on previously processed data. No data has been lost or corrupted. Please contact us at if you have any questions at [email protected]. Next update October 9th at 12:00am UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
The Sui pipeline has been stalled since approximately 13:16 UTC due to a Sui GRPC specification change. We are currently working on a fix. We manually backfilled 20,000 blocks, and the vast majority of unaffected blocks have been published up to about the last hour. Next update at 10:00 UTC on Monday, October 5th.
We have implemented a fix and will continue to monitor performance. If you encounter any delayed transfers involving the Sui Network, please reach out to [email protected].
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
We are currently experiencing latency in Solana monitors due to latency in underlying RPC calls. Solana alerts are currently delayed. Next update at 22:00 UTC.
We are continuing to investigate latency in underlying node RPC calls. Solana alerts are still being delivered with delays. Next update at 23:00 UTC.
We are continuing to investigate this issue. Next update at 07:00 UTC on September 30th.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
We are currently experiencing an issue with the Login page to Reactor and KYT. We will provide further details as they become available. Next update at 17:00 UTC.
The issue has been identified and we are working on a fix. Users already logged in are not impacted. Next update at 17:00 UTC.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
On September 11, 2026, some KYT alerts were generated with incorrect USD amount values, which could have affected downstream compliance reviews and thresholds that rely on USD-denominated amounts. The issue has been identified, and mitigation is still in progress. Next update at 10:00 UTC on Monday, September 21st.
As of 10:00 UTC on Monday, September 21st, there are no further updates to share at this time. The issue involving incorrect USD amount values in some KYT alerts generated on September 11, 2026 has been identified, and mitigation remains in progress. Next update at 17:00 UTC.
We are continuing to work on mitigation for this incident. Next update at 17:00 UTC on Tuesday, September 22nd.
Mitigation is expected to be completed by the end of this week. Please reach out to [email protected] if you have any questions. Next update at 23:00 UTC on Friday, September 25th.
Mitigation is still in progress and is now expected to be complete by Monday, September 28th. Please reach out to [email protected] if you have any questions. Next update at 17:00 UTC on Monday, September 28th.
This incident has been resolved. Mitigation has been completed, and all alert panels now reflect the correct USD amount values. Please reach out to [email protected] if you have any questions.
We are investigating an error with KYT processing Solana transfers. We will provide further details as they become available. Next update at 03:00 UTC
We are continuing to investigate this issue and will share further details as they become available. Next update at 05:00 UTC
We are continuing to investigate this issue. Next update at 07:00 UTC
The issue has been identified and a fix has been implemented. We are monitoring to ensure stability.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Reactor experienced a brief availability issue during a scheduled system migration. Some customers were unable to access the Reactor APIs and WebApp and may have received HTTP 404 errors. Approximately 20% of traffic was affected for around four minutes.
Users are currently unable to access graphs in Reactor and we are investigating further. The Withdrawal Attempts API endpoint in KYT and the Address Screening API endpoint are impacted by this incident. Next update at 15:30 UTC.
We are continuing to investigate this issue.
The issue has been identified and a fix has been implemented. We are monitoring to ensure stability. Next update at 16:30 UTC.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
The Cronos network was halted on Sunday, August 30, following a DeFi-related attack and was subsequently rolled back to block 90896189. Once the network resumed producing blocks, our systems began re-ingesting Cronos data. During this process, we identified additional data processing issues affecting Cronos data in KYT and Reactor. As a result, some Cronos data may appear outdated. Our team is working to restore accurate and up-to-date data and will provide further updates as they become available.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
BNB Smart Chain data is currently delayed in KYT and Reactor as we process a high volume of clustering updates. We will provide further details as they become available. Next update at 21:00 UTC.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
We are investigating reports that users are unable to log in to Chainalysis products, including Reactor, KYT, and Data Solutions. Our team is working to determine the cause.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
We are currently experiencing an outage in the Hexagate frontend. Alerts and the API are not affected. Next update at 18:00 UTC.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
We are investigating reports of an issue in KYT where the “Open in Reactor” button is greyed out for some users, preventing certain mature transfers from being opened in Reactor. We will share another update as soon as we have more information.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Between 22:00 UTC and 23:30 UTC, KYT experienced an error in processing some Solana transfers. The issue is now resolved, and we are checking the number of affected transfers. No action is required from customers as the transfers will be reprocessed from our end. If you experience any further issues or have any questions, please reach out to [email protected].
We are currently investigating an issue where Alerts for Sentinel are not generating correctly. A fix has been put in place, and we will continue to monitor this over the next 12 hours. Next update at 10:00 UTC
We have deployed a fix, and the issue is no longer occurring for new alerts. We are now working on backfilling the affected alerts. Next update at 17:00 UTC.
We are continuing to monitor for any further issues.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
We are currently experiencing errors in both the KYT UI and API and are investigating. Next update at 17:30 UTC.
A fix has been implemented and the errors should no longer be occurring in both the KYT UI and API. We are monitoring to ensure stability. Next update at 23:30 UTC.
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
We are currently investigating an issue affecting Reactor where users are getting errors while performing several actions on the platform. We will provide further updates here as soon as more information becomes available. Next update at 02:00 UTC
A fix has been put in place, and we will continue to monitor the stability over the next 12 hours. Reactor should now be loading normally. If you continue experiencing any issues, please reach out to [email protected] Next update at 13:30 UTC
This incident has been resolved. If you have any questions, please contact [email protected].
At 9:43AM UTC, all users were prevented from opening (or changing if already open) Next-Gen graphs. Users would have experienced between 10-17 minutes of downtime. This incident has been resolved. If you experience any further issues, please reach out to [email protected].
