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    Chime outage history

    35 recorded Chime incidents since January 2025, with official updates, affected components, duration and resolution information.

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    Enrollment/New Account Signup Outage

    Started October 26, 2026 at 4:47 PM UTC · 45m

    Pending
    Affected components
    New Account Signup
    1. October 26, 2026 at 4:47 PM UTCinvestigating

      We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.

    2. October 26, 2026 at 5:15 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 26, 2026 at 5:32 PM UTCresolved

      New account signups are working normally and applications may be resubmitted now. We appreciate your patience while we sorted things out.

    Mobile Check Deposit Outage

    Started October 19, 2026 at 11:20 PM UTC · 16m

    IssuesMinor incident
    Affected components
    Mobile Check Deposit
    1. October 19, 2026 at 11:20 PM UTCinvestigating

      There are some unexpected issues with mobile check deposits. We’re working hard to bring this service back online as soon as possible.

    2. October 19, 2026 at 11:36 PM UTCresolved

      This incident has been resolved.

    Enrollment/New Account Signup Outage

    Started October 9, 2026 at 10:31 PM UTC · 47m

    Pending
    Affected components
    New Account Signup
    1. October 9, 2026 at 10:31 PM UTCinvestigating

      We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.

    2. October 9, 2026 at 11:03 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 9, 2026 at 11:17 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. October 9, 2026 at 11:18 PM UTCresolved

      New account signups are working normally and applications may be resubmitted now. We appreciate your patience while we sorted things out.

    App Outage

    Started October 1, 2026 at 11:32 PM UTC · 2h 4m

    Pending
    Affected components
    Mobile App
    1. October 1, 2026 at 11:33 PM UTCinvestigating

      We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible. [Card purchases and ATM transactions are working as intended.][The money in your account and your personal information are secure.]

    2. October 2, 2026 at 1:35 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 2, 2026 at 1:36 AM UTCresolved

      This incident has been resolved.

    Enrollment/New Account Signup Outage

    Started September 24, 2026 at 4:21 PM UTC · 14m

    OutageCritical incident
    Affected components
    New Account Signup
    1. September 24, 2026 at 4:21 PM UTCinvestigating

      We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.

    2. September 24, 2026 at 4:35 PM UTCresolved

      This incident has been resolved.

    Transfers between Chime accounts

    Started September 24, 2026 at 12:03 AM UTC · 1h 14m

    OutageMajor incident
    1. September 24, 2026 at 12:03 AM UTCinvestigating

      Some members may be unable to transfer money between their Chime accounts (checking, savings). Transfers may fail or be delayed. Our teams are actively working to resolve the issue.

    2. September 24, 2026 at 1:17 AM UTCresolved

      This incident has been resolved.

    Enrollment/New Account Signup Outage

    Started August 26, 2026 at 5:42 PM UTC · 58m

    OutageCritical incident
    Affected components
    New Account SignupPay Anyone
    1. August 26, 2026 at 5:42 PM UTCinvestigating

      We’re checking on an issue impacting new account signups and Pay Anyone transfers. We’ll get it resolved as soon as possible – please try again soon.

    2. August 26, 2026 at 6:24 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. August 26, 2026 at 6:40 PM UTCresolved

      This incident has been resolved.

    Direct Deposit

    Started August 21, 2026 at 10:59 PM UTC · 1h 3m

    IssuesMinor incident
    Affected components
    Direct Deposit
    1. August 21, 2026 at 10:59 PM UTCinvestigating

      We’re looking into reports of delayed direct deposits. We’re working hard to resolve this issue as soon as possible.

    2. August 22, 2026 at 12:02 AM UTCresolved

      This incident has been resolved.

    Direct Deposit

    Started August 21, 2026 at 7:37 PM UTC · 1h 29m

    IssuesMinor incident
    Affected components
    Direct Deposit
    1. August 21, 2026 at 7:37 PM UTCinvestigating

      We’re looking into reports of delayed direct deposits. We’re working hard to resolve this issue as soon as possible.

    2. August 21, 2026 at 8:03 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 21, 2026 at 9:06 PM UTCresolved

      This incident has been resolved.

    Member Support phone issues

    Started August 12, 2026 at 10:14 AM UTC · 2h 24m

    OutageMajor incident
    Affected components
    Phone Support
    1. August 12, 2026 at 10:14 AM UTCinvestigating

      Some members may be experiencing issues reaching Member Services by phone. We’re working to resolve this as quickly as possible. Thank you for your patience.

    2. August 12, 2026 at 10:14 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. August 12, 2026 at 12:37 PM UTCresolved

      This incident has been resolved.

    App Outage

    Started June 16, 2026 at 10:41 PM UTC · 23m

    IssuesMinor incident
    Affected components
    Mobile App
    1. June 16, 2026 at 10:41 PM UTCinvestigating

      We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible. Card purchases and ATM transactions are working as intended.

    2. June 16, 2026 at 11:04 PM UTCresolved

      This incident has been resolved.

    App Outage

    Started June 10, 2026 at 1:02 AM UTC · 44m

    OutageMajor incident
    Affected components
    Mobile App
    1. June 10, 2026 at 1:03 AM UTCinvestigating

      We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible. [Card purchases and ATM transactions are working as intended.][The money in your account and your personal information are secure.]

    2. June 10, 2026 at 1:46 AM UTCresolved

      This incident has been resolved.

    Enrollment/New Account Signup Outage

    Started May 12, 2026 at 6:24 AM UTC · 3h 27m

    Pending
    Affected components
    New Account Signup
    1. May 12, 2026 at 6:24 AM UTCinvestigating

      We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.

    2. May 12, 2026 at 8:39 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. May 12, 2026 at 8:40 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. May 12, 2026 at 9:09 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. May 12, 2026 at 9:51 AM UTCresolved

      This incident has been resolved.

    Service Disruption

    Started April 24, 2026 at 9:52 PM UTC · 58m

    OutageMajor incident
    Affected components
    Enable/Disable Card TransactionsWebNew Account SignupLive Chat SupportMobile AppIn-App SupportCash DepositsMobile Check DepositMyPayView BalancesSpotMeInstant TransfersDirect DepositDispute FilingLoginACH TransfersPay Anyone
    1. April 24, 2026 at 9:52 PM UTCinvestigating

      We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.

    2. April 24, 2026 at 9:53 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. April 24, 2026 at 10:33 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. April 24, 2026 at 10:50 PM UTCresolved

      This incident has been resolved.

    Service Disruption

    Started April 1, 2026 at 5:00 PM UTC · 5h 0m

    OutageCritical incident
    Affected components
    WebNew Account SignupMobile AppInstant TransfersLogin
    1. April 1, 2026 at 5:00 PM UTCinvestigating

      We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.

    2. April 1, 2026 at 5:10 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. April 1, 2026 at 7:08 PM UTCinvestigating

      We are continuing to investigate the issue. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.

    4. April 1, 2026 at 10:00 PM UTCresolved

      This incident has been resolved.

    Card Enabling and Disabling

    Started March 28, 2026 at 1:37 PM UTC · 2h 37m

    OutageMajor incident
    Affected components
    Enable/Disable Card TransactionsCard PurchasesPay Anyone
    1. March 28, 2026 at 1:37 PM UTCinvestigating

      ⚠️ Card controls temporarily unavailable Locking and unlocking your card in the app is currently unavailable for some members. We’re working to resolve this as quickly as possible.

    2. March 28, 2026 at 3:13 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 28, 2026 at 4:14 PM UTCresolved

      This incident has been resolved.

    Pay Anyone Outage

    Started March 26, 2026 at 5:13 PM UTC · 41m

    IssuesMinor incident
    Affected components
    Pay Anyone
    1. March 26, 2026 at 5:13 PM UTCinvestigating

      Some members may be experiencing issues with Pay Anyone transfers. We’re working hard to bring this service back online as soon as possible.

    2. March 26, 2026 at 5:54 PM UTCresolved

      This incident has been resolved.

    Some Members Unable to Generate Cash Deposit Barcodes in the Chime App

    Started January 17, 2026 at 9:41 PM UTC · 4d 21h

    IssuesMinor incident
    Affected components
    Cash Deposits
    1. January 17, 2026 at 9:41 PM UTCinvestigating

      Some members may be unable to generate cash deposit barcodes in the Chime app. We’ve identified the issue and our teams are actively working to resolve it as quickly as possible. We anticipate barcode generation will be available again by the end of this week. In the meantime, members can still add cash using their physical Chime card at participating retailers. Thank you for your patience.

    2. January 20, 2026 at 5:36 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. January 20, 2026 at 5:38 PM UTCidentified

      Some members may be unable to generate cash deposit barcodes in the Chime app. We’ve identified the issue and our teams are actively implementing a fix. We expect barcode generation to be available again by the end of this week. In the meantime, members can continue to add cash using their physical Chime card at participating retailers. Thank you for your patience.

    4. January 22, 2026 at 6:50 PM UTCresolved

      This incident has been resolved.

    App & Web Outage

    Started January 13, 2026 at 6:57 PM UTC · 16m

    IssuesMinor incident
    Affected components
    WebMobile App
    1. January 13, 2026 at 6:57 PM UTCinvestigating

      We’re dealing with some unexpected issues with our mobile app & website. We’re working hard to bring everything back online as soon as possible. Card purchases and ATM transactions are working as intended. The money in your account and your personal information are secure.

    2. January 13, 2026 at 7:13 PM UTCresolved

      This incident has been resolved.

    Account login

    Started October 27, 2025 at 9:52 PM UTC · 4m

    IssuesMinor incident
    Affected components
    New Account SignupLive Chat SupportIn-App SupportLogin
    1. October 27, 2025 at 9:52 PM UTCinvestigating

      We’re dealing with some unexpected issues that may be impacting some members’ ability to log in to the Chime app. We’re working hard to resolve this issue as soon as possible.

    2. October 27, 2025 at 9:56 PM UTCresolved

      This incident has been resolved.