50 recorded Coinbase Commerce incidents since January 2021, with official updates, affected components, duration and resolution information.
Payments on Base and Polygon are temporarily unavailable. We are working on a fix.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Payments from self-custodial wallets are currently unavailable. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
This incident has been resolved.
We are currently experiencing an issue affecting Commerce payments, causing some users to experience delays. Our team is investigating and will provide an update once more information is available.
This incident has been resolved.
We are aware that customers may be unable to buy, sell, login on web, mobile at this time. Our team is investigating this issue and will provide an update. Your funds are safe.
A major Amazon Web Services (AWS) outage is causing widespread internet disruptions, impacting multiple apps and services, including Coinbase.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
Login is now restored, and sending and receiving are back to normal. Our team is continuing to assess any remaining user impacts. Rest assured, your funds are safe.
Coinbase systems have recovered after today's AWS outage. While we do not expect any more instability, we will continue to monitor the situation.
This incident has been resolved.
We're aware that some customers are experiencing issues processing payments on Coinbase Commerce. Our team is investigating this issue and will provide an update. Your funds are safe.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware that customers may be unable to process payments on Coinbase Commerce at this time. Our team is investigating this issue and will provide an update. Your funds are safe.
This incident has been resolved.
We are investigating delays with payment confirmations from Coinbase accounts and self-custodial wallets on the Polygon network. Transactions are submitting successfully, but not confirming. We will provide updates as they are available, thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware that some users may be experiencing latency or degraded performance across many Coinbase products. This is an issue caused by a Cloudflare Network performance issue. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
This Cloudflare issue is now resolved. All access to Coinbase and services are back to normal. We are continuing to monitor the Cloudflare network for any further updates.
This incident has been resolved.
We are aware that some users may be experiencing delayed payments using their Coinbase Retail account. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your payments will go through and your funds are safe.
This incident has been resolved.
We are aware that some users may be experiencing delayed payments using their Coinbase Retail account. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating delays with payment confirmations from Coinbase accounts. Transactions are submitting successfully, but not confirming. We will provide updates as they are available, thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue affecting payment processing for Coinbase accounts. Payments via self-custodial wallets remain unaffected and are operating as normal.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing an issue with webhook deliveries. Payments can still be created and processed without issues, but webhooks are not being delivered. Our team is actively investigating and working on a fix. Further updates will be provided as they become available.
This incident has been resolved.
We are currently investigating an issue preventing merchants from signing in or signing up for Coinbase Commerce. Our team is working to resolve the issue as quickly as possible. Further updates will follow.
This incident has been resolved.
Payments originating from Coinbase retail accounts are unavailable at this time. Our team is investigating and will provide an update shortly. Customers can continue to process payments through their Coinbase wallet or other self custodial wallets.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Commerce Polygon payments are experiencing a degradation. Payments on other networks are unaffected. We have identified the issue and are working towards a fix.
This incident has been resolved.
Payments originating from Coinbase accounts are unavailable at this time due to the Polygon network migration from MATIC to POL. Customers can continue to process payments through their Coinbase Wallet or other self custodial wallets. To know more about the list of services affected, you may check this article: https://help.coinbase.com/en/coinbase/trading-and-funding/sending-or-receiving-cryptocurrency/polygon-migration
This incident has been resolved.
We are aware that customers using Coinbase Commerce to checkout on the Shopify site are encountering errors. We are investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Sends/receives are delayed for ETH. While we work on a fix, your funds remain secure.
We are aware that customers may be unable to create new accounts on Coinbase.com and Coinbase commerce at this time. This does not impact existing customers. Rest assured, your funds are safe, and we are working on a fix.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
