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    Coinmarketcap outage history

    33 recorded Coinmarketcap incidents since January 2019, with official updates, affected components, duration and resolution information.

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    Price Issues on CoinMarketCap.com

    Started December 14, 2021 at 9:36 PM UTC · 48m

    Pending
    Affected components
    Android AppCoinMarketCap API - pro-api.coinmarketcap.comCoinMarketCap.comiOS App
    1. December 14, 2021 at 9:36 PM UTCinvestigating

      Engineering is aware of incorrect price information appearing on CoinMarketCap.com. We are currently investigating and will update this status when we have more information.

    2. December 14, 2021 at 9:39 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. December 14, 2021 at 10:24 PM UTCresolved

      Engineering has deployed a fix, all prices should be be accurate.

    API Authentication Issues

    Started September 1, 2021 at 4:31 PM UTC · 1h 54m

    Pending
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.com
    1. September 1, 2021 at 4:31 PM UTCinvestigating

      There are currently key authentication issues that may result in 403 and 1020 errors when accessing the API. The engineering team is investigating and we will be posting updates here, as soon as we have them.

    2. September 1, 2021 at 5:54 PM UTCidentified

      If you are continuing to have key validation issues (1020 or 403 errors), as a temporary workaround, please ensure that all requests to our API include a user agent string. Our engineers are continuing to work on the underlying cause for this error.

    3. September 1, 2021 at 6:24 PM UTCresolved

      The issue is now resolved. All API authentication should be back to normal status.

    Coin Detail Pages Showing 500 Errors

    Started August 31, 2021 at 7:56 PM UTC · 2h 17m

    Pending
    Affected components
    CoinMarketCap.comDeveloper Portal - pro.coinmarketcap.com
    1. August 31, 2021 at 7:56 PM UTCinvestigating

      Our coin detail pages are currently displaying 500 errors. We will be providing updates via this status as soon as we have more information to share.

    2. August 31, 2021 at 9:16 PM UTCinvestigating

      We are seeing issues with CoinMarketCap Pro API logins. At this time, the API itself does not appear to be affected. The engineering team is continuing to investigate.

    3. August 31, 2021 at 10:13 PM UTCinvestigating

      The site is once again fully operational. Thank you for your patience!

    4. August 31, 2021 at 10:13 PM UTCresolved

      This incident has been resolved.

    API Key Authentication Issues

    Started August 30, 2021 at 7:51 PM UTC · 3h 58m

    Pending
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.com
    1. August 30, 2021 at 7:51 PM UTCinvestigating

      We are currently investigating authentication issues with our Pro API product. Some users are reporting 1020 and 403 errors. Engineering is investigating and we will be updating this status when we have more details.

    2. August 30, 2021 at 11:49 PM UTCresolved

      The issue has been resolved. All API calls should now be functional. Thank you for your patience.

    Website and Mobile App currently not available

    Started August 30, 2021 at 1:02 PM UTC · 1h 5m

    OutageCritical incident
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.comPortfoliosCoinMarketCap.comLoginsDeveloper Portal - pro.coinmarketcap.comWatchlists
    1. August 30, 2021 at 1:02 PM UTCinvestigating

      We are currently investigating the issue. We appreciate your patience while we work on this issue.

    2. August 30, 2021 at 1:05 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. August 30, 2021 at 2:06 PM UTCresolved

      This incident has been resolved.

    Site Displaying 500 Errors

    Started August 29, 2021 at 3:12 PM UTC · 19m

    Pending
    Affected components
    CoinMarketCap.com
    1. August 29, 2021 at 3:12 PM UTCinvestigating

      There are reports that CoinMarketCap.com is currently displaying a variety of 500 errors. The engineering team is investigating.

    2. August 29, 2021 at 3:31 PM UTCresolved

      The issue has been resolved.

    Portfolio Issues

    Started June 28, 2021 at 2:15 PM UTC · 3h 16m

    OutageMajor incident
    Affected components
    Portfolios
    1. June 28, 2021 at 2:15 PM UTCinvestigating

      Due to a systems issue, portfolios may be missing coins and/or transactions. The engineering team is investigating and this page will be updated when we have more information.

    2. June 28, 2021 at 4:16 PM UTCidentified

      The issue has been identified and the engineering team is taking steps to fix. We expect to have portfolios restored within 1-2 hours of this update.

    3. June 28, 2021 at 5:31 PM UTCresolved

      Engineering has resolved the incident. All portfolios should now be working as intended. If you continue seeing issues, please log out/in to any affected platform.

    Website & Mobile App Outage

    Started June 23, 2021 at 10:25 AM UTC · 5h 44m

    Pending
    Affected components
    Android AppPortfoliosCoinMarketCap.comLoginsDeveloper Portal - pro.coinmarketcap.comiOS AppWatchlists
    1. June 23, 2021 at 10:25 AM UTCinvestigating

      Website and mobile apps are currently experiencing an outage and some features (e.g. watchlist, portfolio, account creation/log-in, price alerts, CoinMarketCap Diamonds, etc) are not working at the moment. Appreciate your patience while our engineers are working hard to fix the issues right now

    2. June 23, 2021 at 4:09 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 23, 2021 at 4:09 PM UTCresolved

      This incident has been resolved.

    Missing Portfolio Graphs for Mobile Apps

    Started June 14, 2021 at 8:00 AM UTC · 0m

    Pending
    1. June 15, 2021 at 3:38 AM UTCresolved

      Due to a website outage, portfolio graphs may not appear on our Android and iOS apps. We suggest uninstalling and reinstalling any apps that exhibit this issue.

    Website Outage

    Started June 14, 2021 at 8:00 AM UTC · 0m

    OutageMajor incident
    1. June 15, 2021 at 3:04 AM UTCresolved

      Website was experiencing a data outage, resulting in missing data. This was resolved roughly 3 hours later

    Site and API Performance Issues

    Started May 7, 2021 at 3:21 PM UTC · 43m

    Pending
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.comCoinMarketCap.com
    1. May 7, 2021 at 3:21 PM UTCinvestigating

      Engineering is aware of site performance and API issues. This may result in 502 errors when navigating CoinMarketCap.com and inconsistent performance when using our API. The issue is being investigated and we will update this post when we have more information to share.

    2. May 7, 2021 at 4:04 PM UTCinvestigating

      Engineering has deployed a fix. Site and API performance issues are now resolved.

    3. May 7, 2021 at 4:04 PM UTCresolved

      This incident has been resolved.

    Missing OHLCV/Latest Data

    Started April 23, 2021 at 12:00 AM UTC · 2h 1m

    OutageMajor incident
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.com
    1. April 23, 2021 at 1:57 AM UTCidentified

      OHLCV/latest data for all currencies is incorrectly being reported as 0, starting at 00:00 UTC April 23. Engineering has identified the issue and is working towards a fix deployment. This status will be updated when the data has been corrected.

    2. April 23, 2021 at 1:59 AM UTCidentified

      Data has been restored, all OHLCV data should now be correctly reported.

    3. April 23, 2021 at 2:00 AM UTCresolved

      Data has been restored, all OHLCV data should now be correctly reported.

    Inconsistent API Performance

    Started April 16, 2021 at 2:25 PM UTC · 2h 28m

    IssuesMinor incident
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.com
    1. April 16, 2021 at 2:25 PM UTCinvestigating

      Due to high site traffic and API usage, we are experiencing sporadic errors with our API. Engineers are working to resolve the issue and this status will be updated with more information as we approach a resolution.

    2. April 16, 2021 at 8:53 PM UTCresolved

      Issue has been resolved

    Access is not stable

    Started August 13, 2020 at 1:52 PM UTC · 13h 2m

    IssuesMinor incident
    Affected components
    CoinMarketCap.com
    1. August 13, 2020 at 1:52 PM UTCinvestigating

      We are currently investigating an issue causing coinmarketcap.com to be unstable.

    2. August 13, 2020 at 5:52 PM UTCmonitoring

      CoinMarketCap experienced a technical problem that caused instability affecting the API, website, and mobile apps. We have resolved the issue and are actively monitoring our systems to ensure this does not continue.

    3. August 14, 2020 at 2:54 AM UTCresolved

      This incident has been resolved.

    CoinMarketCap data processing delay

    Started June 25, 2020 at 3:00 AM UTC · 0m

    Pending
    1. June 25, 2020 at 5:07 PM UTCresolved

      CoinMarketCap experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.

    CoinMarketCap data processing delay

    Started May 15, 2020 at 8:30 AM UTC · 0m

    Pending
    1. May 22, 2020 at 5:56 PM UTCresolved

      CoinMarketCap has experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.

    CoinMarketCap data processing delay

    Started April 28, 2020 at 7:00 AM UTC · 0m

    Pending
    1. April 28, 2020 at 7:15 PM UTCresolved

      CoinMarketCap has experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.

    The `tags` property value

    Started March 25, 2020 at 7:56 PM UTC · 0m

    Pending
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.comCoinMarketCap.com
    1. March 25, 2020 at 7:56 PM UTCresolved

      On 2020-03-25T03:34:17.664Z, the `tags` property in some of the API calls (like https://coinmarketcap.com/api/documentation/v1/#operation/getV1CryptocurrencyListingsLatest) was returning capitalized tags (instead of all lowercase). We've identified the issue and released a patch, as well as tests to ensure this doesn't happen again in the future.

    CoinMarketCap website outage

    Started January 17, 2020 at 6:50 PM UTC · 25m

    OutageMajor incident
    Affected components
    CoinMarketCap.com
    1. January 17, 2020 at 6:50 PM UTCinvestigating

      We are currently investigating this issue.

    2. January 17, 2020 at 7:01 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. January 17, 2020 at 7:15 PM UTCresolved

      This incident has been resolved.

    CoinMarketCap API

    Started January 14, 2020 at 7:27 PM UTC · 1h 57m

    OutageCritical incident
    Affected components
    CoinMarketCap API - pro-api.coinmarketcap.com
    1. January 14, 2020 at 7:27 PM UTCinvestigating

      We're currently investigating issues with the API. We'll post updates as we discover more.

    2. January 14, 2020 at 8:07 PM UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    3. January 14, 2020 at 9:23 PM UTCresolved

      An infrastructure issue caused some Crypto API downtime for ~54 minutes between 7:02:00 PM UTC and 7:56:00 PM UTC. This incident has been resolved and we're taking measures to avoid similar future incidents.