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    Comeet outage history

    50 recorded Comeet incidents since March 2019, with official updates, affected components, duration and resolution information.

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    Investigating Issues with Select AI-Powered Features

    Started August 11, 2026 at 7:06 AM UTC · 52m

    Pending
    1. August 11, 2026 at 7:06 AM UTCinvestigating

      We are currently investigating an issue affecting some of our AI-powered features, specifically impacting position description generation, interview question recommendations, and interview summaries. Our engineering team is actively working to identify the root cause and resolve the issue. We will post further updates here as soon as more information becomes available

    2. August 11, 2026 at 7:58 AM UTCresolved

      Issue is resolved

    Analytics reports are not being generated

    Started August 2, 2026 at 8:17 AM UTC · 3h 44m

    Pending
    1. August 2, 2026 at 8:17 AM UTCidentified

      We are currently experiencing an issue preventing Analytics reports from being generated properly. The cause has been identified, and our Engineering team is working on a fix. We currently expect report generation to resume within the next few hours. We will provide another update as progress is made. We apologize for the inconvenience.

    2. August 2, 2026 at 12:01 PM UTCresolved

      This incident has been resolved.

    Office 365 calendar integration outage

    Started May 29, 2026 at 4:32 PM UTC · 1h 17m

    OutageMajor incident
    Affected components
    Spark Hire Recruit Web ApplicationMicrosoft 365 – Calendar Integration
    1. May 29, 2026 at 4:32 PM UTCinvestigating

      Spark Hire Recruit's Office 365 calendar integration is currently experiencing an outage. For users who use the Office 365 calendar integration, the possibility to select a time when auto-scheduling as well as viewing availability when manually scheduling is affected, We are investigating the situation and will provide further information as soon as it becomes available.

    2. May 29, 2026 at 5:49 PM UTCresolved

      This incident has been resolved, and the Office 365 integration has returned to regular functionality.

    Spark Hire Recruit users may experience low performance

    Started February 4, 2026 at 8:42 AM UTC · 38m

    OutageCritical incident
    Affected components
    Spark Hire Recruit Web Application
    1. February 4, 2026 at 8:42 AM UTCinvestigating

      Spark Hire Recruit is currently experiencing a service disruption and may not load. You may experience difficulty accessing the application or slower-than-usual performance. Our team is investigating and working to restore normal service. We’ll share updates here as they become available. For any questions, please contact us at [email protected]

    2. February 4, 2026 at 8:55 AM UTCidentified

      We identified the reason for the issue and are currently working on a fix. Access to the system has been resorted but service disruption may still be experienced

    3. February 4, 2026 at 9:20 AM UTCresolved

      Spark Hire Recruit is operating normally again and performance has returned to expected levels. We’ll continue monitoring to ensure everything remains stable. We apologize for the inconvenience and appreciate your patience.

    Analytics Reports Partial Outage

    Started January 15, 2026 at 8:44 PM UTC · 6h 53m

    OutageMajor incident
    Affected components
    Spark Hire Recruit Web Application
    1. January 15, 2026 at 8:44 PM UTCinvestigating

      The Spark Hire Recruit Analytics reports are facing a partial outage. All other system components are functioning normally. We are investigating the issue and will update as soon as we have more information to share. For any queries, please email us at [email protected]

    2. January 15, 2026 at 9:31 PM UTCidentified

      The issue is currently being addressed, and is expected to be fully resolved in the next few hours.

    3. January 16, 2026 at 3:37 AM UTCresolved

      The issue has been fully resolved and Analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Started July 23, 2025 at 5:26 AM UTC · 0m

    Pending
    Affected components
    Spark Hire Recruit Web Application
    1. July 23, 2025 at 5:26 AM UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Started July 22, 2025 at 10:06 AM UTC · 19h 22m

    Pending
    Affected components
    Spark Hire Recruit Web Application
    1. July 22, 2025 at 10:06 AM UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed for some of our clients. Our team is currently working with AWS on resolving the issue.

    2. July 23, 2025 at 5:28 AM UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Started July 14, 2025 at 7:34 PM UTC · 3d 20h

    Pending
    Affected components
    Spark Hire Recruit Web Application
    1. July 14, 2025 at 7:34 PM UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed. Our team is currently working on resolving the issue.

    2. July 18, 2025 at 4:20 PM UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Zoom partial service outage

    Started April 16, 2025 at 7:30 PM UTC · 2h 13m

    OutageMajor incident
    Affected components
    Zoom – Video Interviews
    1. April 16, 2025 at 7:30 PM UTCmonitoring

      Zoom is experiencing a global issue that may affect the ability to start and join meetings. This might cause difficulty to conduct scheduled interviews. We are monitoring the situation as Zoom handles the issue and will update any new information. Zoom's updates are also available via their own Status Page - https://status.zoom.us/.

    2. April 16, 2025 at 9:42 PM UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Slowness/errors

    Started April 3, 2025 at 8:46 PM UTC · 7m

    Pending
    Affected components
    Intercom - Customer Support Platform
    1. April 3, 2025 at 8:46 PM UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. April 3, 2025 at 8:53 PM UTCresolved

      This incident has been resolved.

    Third Party Provider/Email Service Partial Outage

    Started December 10, 2024 at 12:48 PM UTC · 3h 34m

    OutageCritical incident
    Affected components
    MailGun - eMail Delivery
    1. December 10, 2024 at 12:48 PM UTCinvestigating

      Comeet email service is experiencing an issue that affects receiving applications to comeetapply.com email, the applications are on hold. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. December 10, 2024 at 4:21 PM UTCresolved

      The issue has been resolved by the email service and all applications that have been previously sent to comeetapply.com position email addresses have been created in the corresponding positions as expected.

    AI Assistant functionality outage

    Started August 8, 2024 at 3:49 PM UTC · 36m

    Pending
    Affected components
    Spark Hire Recruit Web Application
    1. August 8, 2024 at 3:49 PM UTCinvestigating

      The Al Assistant in Comeet is currently not available. This issue is currently being investigated

    2. August 8, 2024 at 4:24 PM UTCresolved

      The issue has been resolved and the AI Assistant in Comeet is functioning correctly.

    Third Party Provider/Email Service Partial Outage

    Started May 27, 2024 at 2:05 PM UTC · 21m

    IssuesMinor incident
    Affected components
    MailGun - eMail Delivery
    1. May 27, 2024 at 2:05 PM UTCidentified

      Comeet email service is experiencing a partial outage that affects sending and receiving emails via the platform. The email service supplier has identified the issue on their end and currently working on resolving the issue. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. May 27, 2024 at 2:05 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. May 27, 2024 at 2:26 PM UTCresolved

      This incident has been resolved.

    Comeet - Email Service Delay

    Started February 28, 2024 at 12:44 PM UTC · 53m

    OutageMajor incident
    Affected components
    Spark Hire Recruit Web Application
    1. February 28, 2024 at 12:44 PM UTCmonitoring

      Comeet email service experienced a partial outage that affected sending emails via the platform. Our team identified the issue on our end and resolved the issue. Please note that there might be a couple of minutes' delay. We apologize for the inconvenience. Comeet Team

    2. February 28, 2024 at 1:37 PM UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    Started February 22, 2024 at 9:55 AM UTC · 3h 54m

    OutageCritical incident
    Affected components
    Intercom - Customer Support Platform
    1. February 22, 2024 at 9:55 AM UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. February 22, 2024 at 1:49 PM UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    Started October 12, 2023 at 2:54 PM UTC · 36m

    Pending
    Affected components
    Intercom - Customer Support Platform
    1. October 12, 2023 at 2:54 PM UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. October 12, 2023 at 3:30 PM UTCresolved

      The incident with our third party communication provider has been resolved.

    Third Party Provider Calendar Provider Down - Google

    Started September 21, 2023 at 3:22 PM UTC · 1h 40m

    OutageMajor incident
    Affected components
    Google Workspace – Calendar Integration
    1. September 21, 2023 at 3:22 PM UTCidentified

      There is currently an ongoing issue with Google that negatively affects the calendar integration in Comeet for all Google Workspace users. More information can be found on Google's status page here: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ If you have any questions, please reach out to [email protected]

    2. September 21, 2023 at 5:02 PM UTCresolved

      The issue affecting calendar integrations has been resolved by Google as mentioned on Google's status page. The Google calendar integration in Comeet for Google Workspace users is back to regular functionality.

    Increased Loading Times in Comeet Platform

    Started May 24, 2023 at 8:53 AM UTC · 2h 28m

    Pending
    Affected components
    Spark Hire Recruit Web Application
    1. May 24, 2023 at 8:53 AM UTCinvestigating

      Please note that some users might experience increased loading times using the Comeet platform. Our development team is investigating the issue. If you have any questions, please reach out to [email protected].

    2. May 24, 2023 at 10:01 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 24, 2023 at 11:20 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. May 24, 2023 at 11:21 AM UTCresolved

      The incident has been resolved, the system is back to normal functioning. If you have any questions, please reach out to [email protected].

    Third Party Chat Provider Down

    Started March 14, 2023 at 9:42 AM UTC · 22m

    OutageCritical incident
    Affected components
    Intercom - Customer Support Platform
    1. March 14, 2023 at 9:42 AM UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. March 14, 2023 at 10:04 AM UTCresolved

      The incident with our third party communication provider has been resolved.

    Comeet Partial Outage - Intermittent Access Issues

    Started January 5, 2023 at 12:55 PM UTC · 8h 43m

    OutageMajor incident
    Affected components
    Spark Hire Recruit Web Application
    1. January 5, 2023 at 12:55 PM UTCinvestigating

      Our team is currently investigating an issue that may cause a number of users to intermittently be unable to access Comeet for short periods of time. If you have any questions, please reach out to our support team directly at [email protected].

    2. January 5, 2023 at 3:00 PM UTCmonitoring

      Our team has identified an issue which resulted in performance issues across the board and implemented a fix. The team will continue to monitor the matter to ensure that the implemented fix works as expected. If you have any questions, please reach out to our support team directly at [email protected].

    3. January 5, 2023 at 9:38 PM UTCresolved

      Our team has confirmed that the implemented fix has resolved the issue. The system is stable and confirmed to be up and fully functional. If you have any questions please reach out directly to [email protected].