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    Constant Contact outage history

    56 recorded Constant Contact incidents since April 2024, with official updates, affected components, duration and resolution information.

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    Delays with Segments and Automation Path Starts

    Started July 23, 2026 at 11:50 PM UTC · 1d 20h

    IssuesMinor incident
    Affected components
    Email AutomationSegments
    1. July 24, 2026 at 8:04 PM UTCinvestigating

      Customers may experience delays with updates contacts a part of new and existing Segments. Customers may also experience delays with contacts starting an Automation path campaign. We are actively investigating this issue. We apologize for any inconveniences and appreciate your patience.

    2. July 25, 2026 at 8:33 PM UTCresolved

      These delays have been resolved and both Segments and APB paths are working as expected.

    Login Issues

    Started July 18, 2026 at 1:17 AM UTC · 49m

    IssuesMinor incident
    Affected components
    Login
    1. July 18, 2026 at 1:37 AM UTCinvestigating

      Some customers are currently experiencing difficulties logging into their accounts. Our team is actively investigating and working to resolve this as quickly as possible. Thank you for your patience.

    2. July 18, 2026 at 2:21 AM UTCresolved

      The login issues have been resolved, and all systems are operating normally. Thank you for your patience while we worked through this!

    Login Issues

    Started July 15, 2026 at 10:27 AM UTC · 42m

    IssuesMinor incident
    Affected components
    Login
    1. July 15, 2026 at 11:02 AM UTCinvestigating

      Some customers are currently experiencing difficulties logging into their accounts. Our team is actively investigating and working to resolve this as quickly as possible. Thank you for your patience.

    2. July 15, 2026 at 11:15 AM UTCresolved

      The login issues have been resolved, and all systems are operating normally. Thank you for your patience while we worked through this!

    Delays in sending email

    Started July 7, 2026 at 3:23 PM UTC · 5h 9m

    IssuesMinor incident
    Affected components
    Email Campaigns
    1. July 7, 2026 at 3:23 PM UTCinvestigating

      We are currently experiencing delays in sending test emails, as well as scheduled emails. Our engineers are aware of these delays and are working to resolve them as quickly as possible.

    2. July 7, 2026 at 8:32 PM UTCresolved

      This issue has been resolved, and all scheduled email has been sent.

    Error when creating new campaigns

    Started July 1, 2026 at 8:30 PM UTC · 44m

    OutageCritical incident
    Affected components
    Email Campaigns
    1. July 1, 2026 at 8:30 PM UTCinvestigating

      Customers may encounter an error when attempting to create new campaigns, or when attempting to access or edit draft campaigns. We are aware of this issue and are working to resolve it as quickly as possible.

    2. July 1, 2026 at 9:14 PM UTCresolved

      This issue has been resolved and editor functionality has been restored to campaigns

    Slowness when logging in and navigating within the account (6/23/2026)

    Started June 23, 2026 at 6:37 PM UTC · 48m

    IssuesMinor incident
    Affected components
    Login
    1. June 23, 2026 at 6:37 PM UTCidentified

      Customers may experience slowness when attempting to log into or navigate within their account. Our engineers are aware of this, and are researching the issue now. We apologize for any delays this may cause.

    2. June 23, 2026 at 7:25 PM UTCresolved

      This incident has been resolved.

    Delay in Email Delivery

    Started April 21, 2026 at 8:49 PM UTC · 30m

    IssuesMinor incident
    Affected components
    Email CampaignsEmail Automation
    1. April 21, 2026 at 8:49 PM UTCinvestigating

      We are currently experiencing a delay in the sending of some campaigns. Our team is actively working to resolve the issue. Please be assured that all scheduled campaigns will send as planned.

    2. April 21, 2026 at 9:19 PM UTCresolved

      This incident has been resolved.

    Delay in Email Delivery

    Started April 20, 2026 at 1:07 PM UTC · 1h 39m

    IssuesMinor incident
    Affected components
    Email CampaignsEmail Automation
    1. April 20, 2026 at 1:07 PM UTCinvestigating

      We are currently experiencing a delay in the sending of some campaigns. Our team is actively working to resolve the issue. Please be assured that all scheduled campaigns will send as planned.

    2. April 20, 2026 at 2:46 PM UTCresolved

      This incident has been resolved.

    Login Issues

    Started April 6, 2026 at 6:52 PM UTC · 0m

    Pending
    Affected components
    Login
    1. April 6, 2026 at 6:52 PM UTCresolved

      The issue has been resolved

    Slow navigation loading times

    Started March 26, 2026 at 4:18 PM UTC · 3h 39m

    Pending
    Affected components
    LoginConstantContact.com
    1. March 26, 2026 at 4:18 PM UTCinvestigating

      We are currently investigating an issue that is causing slow loading times across our site and website loading issues. We understand the impact this may have on your experience, and our team is working diligently to identify and resolve the root cause.

    2. March 26, 2026 at 7:57 PM UTCresolved

      This incident has been resolved.

    Link Tracking and Reporting issue

    Started March 12, 2026 at 1:00 AM UTC · 11h 37m

    Pending
    Affected components
    Reporting
    1. March 12, 2026 at 1:53 PM UTCresolved

      This incident has been resolved. Customers experienced unexpected behavior specifically impacting email tracking functionality. Please note that email delivery was not impacted; your messages were successfully sent and received as intended. Our team identified the tracking issue and immediately restored the system to its full, stable state. All tracking data is now flowing as expected.

    Email Delivery Delays

    Started February 25, 2026 at 7:51 PM UTC · 31m

    OutageMajor incident
    Affected components
    Email CampaignsEmail Automation
    1. February 25, 2026 at 7:51 PM UTCinvestigating

      We are currently experiencing delays when attempting to deliver emails. Our engineers are aware of the inconvenience and are working towards a resolution.

    2. February 25, 2026 at 8:22 PM UTCresolved

      This incident has been resolved and all delayed mail has been sent.

    Slow account navigation and sending campaigns

    Started February 6, 2026 at 6:39 PM UTC · 1h 7m

    Pending
    Affected components
    Email Campaigns
    1. February 6, 2026 at 7:09 PM UTCinvestigating

      We're currently experiencing an issue that may cause a delay in sending your emails. We're working on resolving it as quickly as possible. Please note that campaigns should not be unscheduled and rescheduled, as that will put them further back in the queue.

    2. February 6, 2026 at 7:44 PM UTCresolved

      Campaigns are now sending normally.

    Email Delivery Delays due to Microsoft Outage

    Started January 22, 2026 at 7:30 PM UTC · 13h 0m

    IssuesMinor incident
    Affected components
    Email CampaignsEmail Automation
    1. January 22, 2026 at 9:07 PM UTCmonitoring

      Some users may experience delays when sending emails to Microsoft hosted email addresses. Currently, there is a Microsoft outage that may impact when email is received. We are monitoring the situation. https://status.cloud.microsoft/

    2. January 22, 2026 at 9:16 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    3. January 23, 2026 at 12:42 PM UTCresolved

      This incident has been resolved.

    Delays in test email delivery

    Started November 19, 2025 at 6:49 PM UTC · 3h 16m

    IssuesMinor incident
    Affected components
    Email Campaigns
    1. November 19, 2025 at 7:17 PM UTCinvestigating

      We are currently experiencing delays when attempting to deliver test emails. Our engineers are aware of the inconvenience and are working towards a resolution.

    2. November 19, 2025 at 10:05 PM UTCresolved

      Test mail delivery has resumed and there should be no further delays.

    Login Issues

    Started November 18, 2025 at 12:35 PM UTC · 2h 4m

    IssuesMinor incident
    Affected components
    Login
    1. November 18, 2025 at 12:35 PM UTCinvestigating

      Some customers may experience issues accessing the Constant Contact home page and logging into their account. Please attempt to go directly to https://login.constantcontact.com/ when attempting to log in. Teams are working to resolve the issue.

    2. November 18, 2025 at 2:39 PM UTCresolved

      The incident has been resolved. Teams will continue to monitor our system.

    SMS login issues

    Started November 12, 2025 at 7:45 PM UTC · 1h 32m

    Pending
    Affected components
    Login
    1. November 12, 2025 at 8:35 PM UTCinvestigating

      Some customers using SMS as their authentication method to log in to Constant Contact accounts may encounter difficulties in receiving the SMS notification. While the investigation into this issue is ongoing, you can opt for push notification as an alternative authentication method to access your account.

    2. November 12, 2025 at 8:54 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. November 12, 2025 at 8:59 PM UTCmonitoring

      An update has been made, and we will continue to monitor the issue.

    4. November 12, 2025 at 10:17 PM UTCresolved

      This incident has been resolved.

    Issues with our website

    Started October 27, 2025 at 8:05 PM UTC · 13m

    OutageCritical incident
    Affected components
    LoginEmail CampaignsEvent CampaignsSurvey CreationEmail Automation
    1. October 27, 2025 at 8:05 PM UTCinvestigating

      We are aware of an issue preventing some customers from successfully logging in and navigating our site. Our team is actively working to resolve the issue as quickly as possible, and we apologize for the disruption.

    2. October 27, 2025 at 8:18 PM UTCresolved

      This incident has been resolved

    Product Navigation Issues

    Started October 20, 2025 at 3:43 PM UTC · 1h 5m

    OutageMajor incident
    Affected components
    My Account & Billing
    1. October 20, 2025 at 3:43 PM UTCinvestigating

      We are currently investigating reports of intermittent navigation issues affecting some customers. Our team is actively working to identify and resolve the root cause. We apologize for the disruption as we work to resolve this issue.

    2. October 20, 2025 at 4:48 PM UTCresolved

      This incident has been resolved and we will continue to monitor the issue.

    Issues Loading Social Pages

    Started October 16, 2025 at 6:15 PM UTC · 1h 49m

    IssuesMinor incident
    Affected components
    Social Media
    1. October 16, 2025 at 6:15 PM UTCinvestigating

      Some customers may currently be encountering difficulties loading Social pages. We are actively working to resolve this issue.

    2. October 16, 2025 at 8:04 PM UTCresolved

      This incident has been resolved.