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    Cookiebot outage history

    2 recorded Cookiebot incidents since June 2025, with official updates, affected components, duration and resolution information.

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    Elevated CMP Errors

    Started October 17, 2026 at 3:29 AM UTC · 1h 59m

    OutageMajor incident
    Affected components
    CMP - Consent Banner
    1. October 17, 2026 at 3:29 AM UTCinvestigating

      We are experiencing an elevated level of errors in our CMP and we are currently looking into the issue.

    2. October 17, 2026 at 4:47 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 17, 2026 at 5:04 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 17, 2026 at 5:29 AM UTCresolved

      This incident has been resolved.

    Cookiebot CMP (EU CDN) not accessible

    Started June 18, 2025 at 4:45 AM UTC · 0m

    OutageCritical incident
    Affected components
    CMP - Consent Banner
    1. June 30, 2025 at 11:27 AM UTCresolved

      This incident only affected Cookiebot Consent Banners with the EU CDN feature in use.

    2. June 30, 2025 at 11:36 AM UTCpostmortem

      On **June 18, 2025**, the **Cookiebot Consent Management Platform \(CMP\)** experienced a significant service disruption that affected websites using the **EU CDN feature** for the Consent Banner. The incident resulted in three key issues: * **Consent Banner Rendering Failure**: Consent banners were not displayed on impacted websites, limiting users’ ability to review or provide consent — potentially affecting transparency and compliance. * **Consent Ingestion Issues**: User consent data was not reliably captured or processed during the affected period, which may have implications for regulatory compliance depending on configuration. * **Blocking Script Behavior**: The CMP script exhibited blocking behavior in some cases, which may have negatively impacted page load performance and interfered with other client-side scripts. **Impact Scope:** This incident **only affected Cookiebot Consent Banners utilizing the EU CDN option**. Other configurations were not impacted. **Timeline:** The issue began at **10:00 AM UTC** and was resolved by **4:45 PM UTC**, lasting approximately **6 hours and 45 minutes**.