81 recorded Coralogix incidents since October 2025, with official updates, affected components, duration and resolution information.
We are aware that customers on EU2 are currently unable to load custom dashboards and may see error messages. Our team is actively investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing ingestion delays on our US3 cluster, affecting all pipelines, including Logs, Metrics, and Traces. As a result, related platform features may also be impacted. Our teams are actively investigating the issue and working to implement a resolution. We apologize for the inconvenience and will provide further updates as more information becomes available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Alerts related features are operational. We are still monitoring for any ingestion delays affecting the cluster.
This incident has been resolved.
We are seeing elevated lag related to metrics/logs in AP1 region, associated alerts are also affected. Our team is actively working on mitigation.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We have mitigated most of the issues with some lingering lag relative to log alerts. We'll continue to update when possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are observing increased latency and delayed ingestion of data usage metrics in EU2. Our team is aware and actively working on mitigating.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our team is currently investigating an issue causing log alert delays in the AP2 region. Should you have any questions or require further assistance, please contact us via live chat or email at [email protected].
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have identified an issue our end that is related specifically to the calculation of the cx_data_usage metrics rather than an actual failure or loss of incoming data. Our engineering team is actively adjusting the service capacity and settings, and the metrics are expected to stabilize across all environments within the next hour. We sincerely apologize for the inconvenience and we will update once full stability is confirmed.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing approximately 1 hour lag for ingesting logs in EU2 env for Archive Tier logs only.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified as related to internal resources, and we are actively working on a fix with an expected recovery time of 30mins.
This incident has been resolved.
We are aware of an issue affecting certain features such as Alerts Management on the frontend UI. We are actively investigating and will update as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We can now observe that systems look nominal at this time and are continuing to monitor the situation.
This incident has been resolved.
Between 13:35 and 13:57 UTC, alerts using the "less than" condition were disabled in our EU2 region(team-name.app.eu2.coralogix.com) Also, some customers in this region may have experienced delayed alert evaluations for the other alert conditions.
The issue has been resolved. If you have any questions, reach out via chat or email at [email protected].
We are seeing elevated latency and error rates related to metrics ingestion.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest.
Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available.
We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation.
We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon.
Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments.
This incident has been resolved.
We are investigating reports of delays in webhook notification delivery on EU1. Our team is actively working to identify and resolve the issue. If you have any questions, reach out via chat or email at [email protected].
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a delay in log alerts within the US2 region. Our engineering team is actively working on resolving the issue as quickly as possible. If you need immediate assistance, please reach out via in-app chat or email us at [email protected].
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An issue is currently affecting customers in our US3 region, where custom dashboard links are failing to load and preventing dashboards from displaying. Our R&D team is actively investigating the situation to implement a resolution. We will post regular updates on our status page; however, if you have questions or need immediate support, please contact us at [email protected] or through the in-app chat.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some customers in the US1 region (team-name.app.coralogix.us) may currently experience delays in logs ingestion. The issue has been identified and we are working for a fix. For further assistance or inquiries, please contact us via our in-app chat or email us at [email protected].
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware that some customers in the EU1 region may be unable to use the Olly AI observability agent and are receiving errors when attempting to interact with it. Features related to it such as the Query Assistant are also impacted. Our team is actively investigating the issue. If you have any questions, reach out via chat or email at [email protected].
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting Real User Monitoring (RUM). Some customers may be unable to view RUM data or access RUM-related features. Our team is actively working to restore full functionality. If you have any questions, reach out via chat or email at [email protected].
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We experienced a brief period of log query failures affecting Explore → Logs (both v2 and Legacy) in the EU1 and US1 regions. During this time, some customers may have encountered errors when running log queries or accessing archived log data. Our engineering team was actively engaged and at this time, the platform is operating normally. We will continue to monitor the situation to ensure stability. We apologize for the inconvenience and appreciate your patience.
We are continuing to monitor for any further issues.
All services are currently up and running. We can confirm that the issue was affecting only EU1 region.
Our third-party chat application is currently experiencing issues. For status updates, please visit https://www.finstatus.com. We apologize for any inconvenience this may cause. If you need assistance, please send an email to [email protected].
This incident has been resolved.
We have identified an ongoing issue with metric alerts that have the less-than condition in the EU1, EU2 and US1 region. As a result these alert types are not working as intended. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and we'll keep you posted as soon as updates become available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
