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    Corlytics outage history

    9 recorded Corlytics incidents since September 2020, with official updates, affected components, duration and resolution information.

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    Web Application unavailable

    Started October 28, 2024 at 8:14 AM UTC · 6m

    OutageMajor incident
    Affected components
    Web Applications
    1. October 28, 2024 at 8:14 AM UTCinvestigating

      We are investigating reports of web application outages being experienced for some clients.

    2. October 28, 2024 at 8:19 AM UTCresolved

      The issue has been resolved, all systems are available

    Performance issues in Corlytics application

    Started June 25, 2024 at 1:18 PM UTC · 2h 36m

    Pending
    Affected components
    Web Applications
    1. June 25, 2024 at 1:18 PM UTCinvestigating

      We are currently investigating slow performance in our web applications, impacting all clients

    2. June 25, 2024 at 1:23 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 25, 2024 at 2:03 PM UTCinvestigating

      Several potential causes have been identified. Investigation is ongoing.

    4. June 25, 2024 at 2:15 PM UTCidentified

      The cause of the issue has been identified and a fix is being implemented

    5. June 25, 2024 at 3:07 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results

    6. June 25, 2024 at 3:53 PM UTCresolved

      We are satisfied that the issue has been resolved

    API Services outage

    Started September 21, 2023 at 6:40 AM UTC · 27m

    Pending
    Affected components
    Horizon-Scanning APIsLaws & Regulations APIs
    1. September 21, 2023 at 6:40 AM UTCinvestigating

      We are currently investigating potential problems with our API services. Web applications are not affected.

    2. September 21, 2023 at 6:57 AM UTCmonitoring

      The issue appears to be a networking problem unrelated to API services, we will continue to monitor our service availability until we are certain all services are operating correctly.

    3. September 21, 2023 at 7:07 AM UTCresolved

      We are closing this incident as a false positive

    API Service outage

    Started June 21, 2023 at 9:48 AM UTC · 4h 23m

    Pending
    Affected components
    Horizon-Scanning APIsLaws & Regulations APIs
    1. June 21, 2023 at 9:48 AM UTCinvestigating

      We are currently investigating error reports on API services

    2. June 21, 2023 at 10:17 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 21, 2023 at 1:31 PM UTCidentified

      We are continuing to work on a fix for this issue.

    4. June 21, 2023 at 2:11 PM UTCresolved

      This incident has been resolved

    Web Application outage

    Started November 25, 2022 at 8:19 AM UTC · 38m

    OutageMajor incident
    Affected components
    Web Applications
    1. November 25, 2022 at 8:19 AM UTCinvestigating

      We are currently investigating an outage on our web applications.

    2. November 25, 2022 at 8:32 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. November 25, 2022 at 8:58 AM UTCresolved

      This incident has been resolved.

    API Services Outage

    Started June 15, 2022 at 7:54 PM UTC · 16m

    IssuesMinor incident
    Affected components
    Horizon-Scanning APIsLaws & Regulations APIs
    1. June 15, 2022 at 7:54 PM UTCinvestigating

      We are experiencing very slow performance on our API services. An investigation is underway.

    2. June 15, 2022 at 8:01 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 15, 2022 at 8:11 PM UTCresolved

      The cause of the outage was an automatic upgrade and reboot by the Microsoft Azure platform. The full duration of the outage was 55 minutes

    Web Application outage

    Started April 19, 2022 at 7:07 AM UTC · 38m

    OutageMajor incident
    Affected components
    Web Applications
    1. April 19, 2022 at 7:07 AM UTCinvestigating

      We are currently investigating an issue with our web applications where login is failing for most users.

    2. April 19, 2022 at 7:09 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. April 19, 2022 at 7:33 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. April 19, 2022 at 7:45 AM UTCresolved

      This incident has been resolved.

    Unplanned outage of Web Applications

    Started February 21, 2022 at 4:06 PM UTC · 1h 13m

    OutageMajor incident
    Affected components
    Web Applications
    1. February 21, 2022 at 4:06 PM UTCinvestigating

      We are currently investigating an unplanned outage of Corlytics web applications.

    2. February 21, 2022 at 4:36 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 21, 2022 at 5:20 PM UTCresolved

      This incident has been resolved

    Web Application Outage

    Started September 10, 2020 at 9:19 AM UTC · 7m

    OutageMajor incident
    Affected components
    Web Applications
    1. September 10, 2020 at 9:19 AM UTCinvestigating

      We are currently investigating an issue affecting our web applications

    2. September 10, 2020 at 9:21 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 10, 2020 at 9:27 AM UTCresolved

      This incident has been resolved.