Corlytics outage history and incident timeline

Web Application unavailable

Started October 28, 2024 at 8:14 AM UTC 6m

OutageMajor incident

Affected components

Web Applications

October 28, 2024 at 8:14 AM UTCinvestigating
We are investigating reports of web application outages being experienced for some clients.
October 28, 2024 at 8:19 AM UTCresolved
The issue has been resolved, all systems are available

Performance issues in Corlytics application

Started June 25, 2024 at 1:18 PM UTC 2h 36m

Pending

Affected components

Web Applications

June 25, 2024 at 1:18 PM UTCinvestigating
We are currently investigating slow performance in our web applications, impacting all clients
June 25, 2024 at 1:23 PM UTCinvestigating
We are continuing to investigate this issue.
June 25, 2024 at 2:03 PM UTCinvestigating
Several potential causes have been identified. Investigation is ongoing.
June 25, 2024 at 2:15 PM UTCidentified
The cause of the issue has been identified and a fix is being implemented
June 25, 2024 at 3:07 PM UTCmonitoring
A fix has been implemented and we are monitoring the results
June 25, 2024 at 3:53 PM UTCresolved
We are satisfied that the issue has been resolved

API Services outage

Started September 21, 2023 at 6:40 AM UTC 27m

Pending

Affected components

Horizon-Scanning APIsLaws & Regulations APIs

September 21, 2023 at 6:40 AM UTCinvestigating
We are currently investigating potential problems with our API services. Web applications are not affected.
September 21, 2023 at 6:57 AM UTCmonitoring
The issue appears to be a networking problem unrelated to API services, we will continue to monitor our service availability until we are certain all services are operating correctly.
September 21, 2023 at 7:07 AM UTCresolved
We are closing this incident as a false positive

API Service outage

Started June 21, 2023 at 9:48 AM UTC 4h 23m

Pending

Affected components

Horizon-Scanning APIsLaws & Regulations APIs

June 21, 2023 at 9:48 AM UTCinvestigating
We are currently investigating error reports on API services
June 21, 2023 at 10:17 AM UTCidentified
The issue has been identified and a fix is being implemented.
June 21, 2023 at 1:31 PM UTCidentified
We are continuing to work on a fix for this issue.
June 21, 2023 at 2:11 PM UTCresolved
This incident has been resolved

Web Application outage

Started November 25, 2022 at 8:19 AM UTC 38m

OutageMajor incident

Affected components

Web Applications

November 25, 2022 at 8:19 AM UTCinvestigating
We are currently investigating an outage on our web applications.
November 25, 2022 at 8:32 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
November 25, 2022 at 8:58 AM UTCresolved
This incident has been resolved.

API Services Outage

Started June 15, 2022 at 7:54 PM UTC 16m

IssuesMinor incident

Affected components

Horizon-Scanning APIsLaws & Regulations APIs

June 15, 2022 at 7:54 PM UTCinvestigating
We are experiencing very slow performance on our API services. An investigation is underway.
June 15, 2022 at 8:01 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 15, 2022 at 8:11 PM UTCresolved
The cause of the outage was an automatic upgrade and reboot by the Microsoft Azure platform. The full duration of the outage was 55 minutes

Web Application outage

Started April 19, 2022 at 7:07 AM UTC 38m

OutageMajor incident

Affected components

Web Applications

April 19, 2022 at 7:07 AM UTCinvestigating
We are currently investigating an issue with our web applications where login is failing for most users.
April 19, 2022 at 7:09 AM UTCinvestigating
We are continuing to investigate this issue.
April 19, 2022 at 7:33 AM UTCidentified
The issue has been identified and a fix is being implemented.
April 19, 2022 at 7:45 AM UTCresolved
This incident has been resolved.

Unplanned outage of Web Applications

Started February 21, 2022 at 4:06 PM UTC 1h 13m

OutageMajor incident

Affected components

Web Applications

February 21, 2022 at 4:06 PM UTCinvestigating
We are currently investigating an unplanned outage of Corlytics web applications.
February 21, 2022 at 4:36 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 21, 2022 at 5:20 PM UTCresolved
This incident has been resolved

Web Application Outage

Started September 10, 2020 at 9:19 AM UTC 7m

OutageMajor incident

Affected components

Web Applications

September 10, 2020 at 9:19 AM UTCinvestigating
We are currently investigating an issue affecting our web applications
September 10, 2020 at 9:21 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 10, 2020 at 9:27 AM UTCresolved
This incident has been resolved.