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    Creditsafe outage history

    12 recorded Creditsafe incidents since June 2026, with official updates, affected components, duration and resolution information.

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    Critical security issue affecting PHP

    Started October 22, 2026 at 7:35 AM UTC · 0m

    Pending
    1. October 22, 2026 at 7:35 AM UTCresolved

      Critical security issue affecting PHP Oct 22, 2026 8:35 AM BST 13 Affected Services : Websites / Sweden (www.creditsafe.se) Websites / UK & Ireland (www.creditsafeuk.com, creditsafe.ie) Websites / Deutschland/Germany (www.creditsafe.com/de) Websites / Italia/Italy (www.creditsafe.it) Websites / Japan (www.creditsafe.co.jp) Websites / France (www.creditsafe.fr) Websites / United States (www.creditsafe.com) Websites / Nederland/Netherlands (www.creditsafe.nl) Websites / Belgium (www.creditsafe.be) Websites / Norway (www.creditsafe.no) Websites / MyCreditsafe (my.creditsafe.com) Websites / Denmark (www.creditsafe.dk) Websites / Canada (www.creditsafe.com/ca)

    Sweden Legacy Website Downtime

    Started October 15, 2026 at 9:55 AM UTC · 25m

    OutageMajor incident
    1. October 15, 2026 at 10:19 AM UTCresolved

      Sweden Legacy Website Downtime Oct 15, 2026 10:55 AM–11:19 AM BST Websites / Sweden (www.creditsafe.se)

    Service Disruption Affecting GGS French Reports and GGS List Monitored Companies

    Started October 14, 2026 at 8:31 AM UTC · 26m

    Pending
    1. October 14, 2026 at 8:58 AM UTCresolved

      Service Disruption Affecting GGS French Reports and GGS List Monitored Companies Oct 14, 2026 9:31 AM–9:58 AM BST Webservices / Global Gateway Service and Integrated apps

    Ireland Non Limited Company Reports Downtime via UPP/Accelerator

    Started September 16, 2026 at 11:36 AM UTC · 1h 10m

    OutageMajor incident
    1. September 16, 2026 at 12:47 PM UTCresolved

      Ireland Non Limited Company Reports Downtime via UPP/Accelerator Sep 16, 2026 12:36 PM–1:47 PM BST Websites / UK & Ireland (www.creditsafeuk.com, creditsafe.ie) View more

    Creditsafe Website Issues - Search

    Started August 26, 2026 at 11:50 AM UTC · 52m

    Pending
    1. August 26, 2026 at 12:42 PM UTCresolved

      Creditsafe Website Issues - Search Aug 26, 2026 12:50 PM–1:42 PM BST 12 Affected Services : Websites / Sweden (www.creditsafe.se) Websites / UK & Ireland (www.creditsafeuk.com, creditsafe.ie) Websites / Deutschland/Germany (www.creditsafe.com/de) Websites / Italia/Italy (www.creditsafe.it) Websites / Japan (www.creditsafe.co.jp) Websites / France (www.creditsafe.fr) Websites / United States (www.creditsafe.com) Websites / Nederland/Netherlands (www.creditsafe.nl) Websites / Belgium (www.creditsafe.be) Websites / Norway (www.creditsafe.no) Websites / MyCreditsafe (my.creditsafe.com) Websites / Denmark (www.creditsafe.dk) View more

    KYC Protect Downtime

    Started August 9, 2026 at 11:51 AM UTC · 23h 38m

    OutageMajor incident
    1. August 10, 2026 at 11:29 AM UTCresolved

      KYC Protect Downtime Aug 9, 2026 12:51 PM–Aug 10, 2026 12:29 PM BST 14 Affected Services : Websites / Sweden (www.creditsafe.se) Websites / UK & Ireland (www.creditsafeuk.com, creditsafe.ie) Websites / Deutschland/Germany (www.creditsafe.com/de) Websites / Italia/Italy (www.creditsafe.it) Websites / Japan (www.creditsafe.co.jp) Websites / France (www.creditsafe.fr) Websites / United States (www.creditsafe.com) Websites / Nederland/Netherlands (www.creditsafe.nl) Websites / Belgium (www.creditsafe.be) Websites / Norway (www.creditsafe.no) Websites / Denmark (www.creditsafe.dk) Websites / Canada (www.creditsafe.com/ca) Webservices / Connect API Webservices / APIX

    Connect PDF Report Generation Delays Causing Intermittent Timeouts

    Started August 7, 2026 at 11:55 AM UTC · 1h 50m

    IssuesMinor incident
    1. August 7, 2026 at 1:45 PM UTCresolved

      Connect PDF Report Generation Delays Causing Intermittent Timeouts Aug 7, 2026 12:55 PM–2:45 PM BST Webservices / Connect API

    Intermittent Degradation Affecting Connect Confidence Matching Service

    Started August 6, 2026 at 9:38 AM UTC · 7h 8m

    Pending
    1. August 6, 2026 at 4:46 PM UTCresolved

      Intermittent Degradation Affecting Connect Confidence Matching Service Aug 6, 2026 10:38 AM–5:46 PM BST Webservices / Connect API

    Connect Confidence Match Service Degradation

    Started July 29, 2026 at 5:31 PM UTC · 14h 27m

    Pending
    1. July 30, 2026 at 7:58 AM UTCresolved

      Connect Confidence Match Service Degradation Jul 29, 2026 6:31 PM–Jul 30, 2026 8:58 AM BST Webservices / Connect API View more

    CCDS Data for UK Company Reports Currently Unavailable

    Started July 20, 2026 at 10:48 AM UTC · 19h 44m

    Pending
    1. July 21, 2026 at 6:32 AM UTCresolved

      CCDS Data for UK Company Reports Currently Unavailable Jul 20, 2026 11:48 AM–Jul 21, 2026 7:32 AM BST 2 Affected Services : Websites / UK & Ireland (www.creditsafeuk.com, creditsafe.ie) Webservices / Connect API View more

    Bankruptcy reports not available

    Started June 22, 2026 at 3:08 PM UTC · 6d 18h

    Pending
    1. June 29, 2026 at 9:38 AM UTCresolved

      Bankruptcy reports not available Jun 22, 2026 4:08 PM–Jun 29, 2026 10:38 AM BST Bulk Data / ftp.graydon-global.com View more

    US Reports Displaying Missing Credit Limits and Risk Scores

    Started June 18, 2026 at 12:29 PM UTC · 2h 0m

    Pending
    1. June 18, 2026 at 2:30 PM UTCresolved

      US Reports Displaying Missing Credit Limits and Risk Scores Jun 18, 2026 1:29 PM–3:30 PM BST 2 Affected Services : Websites / United States (www.creditsafe.com) Webservices / Connect API View more