Cryptocom outage history

We have identified an issue causing errors for users attempting to withdraw crypto using a passkey. As a temporary workaround, users with 2FA enabled can disable their passkey to complete the withdrawal. Alternatively, retrying the transaction multiple times may eventually succeed. We apologize for the inconvenience and are working on a fix.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

TIA staking and rewards are temporarily paused due to validator maintenance. Services will resume upon completion.

This incident has been resolved.

We are currently investigating an issue causing delays with AED cash withdrawals via Standard Chartered Bank. We apologize for the inconvenience and are working to resolve this as quickly as possible

The issue has been identified and a fix is being implemented.

This incident has been resolved.

The Crypto.com Web App (web.crypto.com) is currently unavailable. We're investigating and working to restore access as quickly as possible.

This incident has been resolved.

We are aware of a display issue where the Main Crypto.com Wallet is not including the balance from the Crypto.com Exchange. Our team is actively working on a fix. Please rest assured that your Exchange funds are safe.

This incident has been resolved.

We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.

We are continuing to investigate this issue.

This incident has been resolved.

We are currently experiencing issues with backend services which affects user's unable to place prediction orders. We are working on this now, sorry for any inconveniences caused

This incident has been resolved.

We are aware of issues with users unable to complete their Daily Check in missions within the Crypto.com Main app. Please be assured you will not lose the current streak status. We are working on a fix with the next app version update.

The issue is now resolved. The button to click and check-in missions is now back. You will need to click on this again today to maintain your existing check-in streak. Thanks

This incident has been resolved.

We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.

This incident has been resolved.

One of our AUD banking provider vendor "Monoova" is currently under going maintenance. During this period, users will not be able to use Monoova for AUD fiat deposit/withdraw. - Users can use our alternative AUD vendor "Assembly Payments" instead during this period. - For existing deposit/withdraw through Monoova, it will be resumed once the maintenance is complete.

This incident has been resolved.

We are aware of an issue where Crypto.com Card 3DS SMS verification codes are not being delivered. We are working closely with our vendor to resolve this as a top priority.

This incident has been resolved.

Staking and unstaking requests for EGLD are temporarily unavailable due to an ongoing MultiversX network disruption. Please note that EGLD staking rewards distribution may be impacted during this time. Existing staked positions remain unaffected. We apologize for any inconvenience this may cause and will provide updates as they become available.

The disruption has been resolved.

We are currently investigating an issue affecting USD ACH Instant Deposits. Customers may experience delays in their instant deposit being credited to their Crypto.com account. This may affect: - USD Fiat Wallet ACH Instant Deposit - USD funding via ACH Instant Deposit for Up/Down, Sports Predictions, and Equities positions Please be assured: - No funds will be lost — if an ACH Instant Deposit attempt is delayed, the corresponding amount will be credited to your account once the issue is resolved. - All other payment methods (card, crypto deposits, wire transfer) and withdrawals are functioning normally. Our team is working urgently to resolve this and is coordinating with our payment partner. Thank you for your patience, and we apologise for any inconvenience caused.

This incident has been resolved.

Staking requests for BARA, LION, MTD, and CORGIAI are temporarily unavailable. Staking and unstaking requests for VVS are also temporarily unavailable. Reward distributions for all affected tokens are temporarily paused due to an ongoing Cronos network disruption. Existing staked positions remain unaffected. We apologize for any inconvenience this may cause and will provide updates as they become available.

This incident has been resolved.

Deposits of JUNO have been paused due to ongoing security concern.

We are continuing to investigate this issue.

This incident has been resolved.

We are currently experiencing an issue with our equities service provider that is affecting cash transfers. Users may experience errors or be unable to complete cash transfers in or out at this time. Our service provider is actively investigating the issue, and we are monitoring the situation closely. We appreciate your patience and will provide further updates as they become available.

This incident has been resolved.

New TON staking requests are temporarily unavailable. Existing staked positions are unaffected and continue to earn rewards. Unstaking remains available but may take longer than usual to process. We apologise for any inconvenience this may cause.

This incident has been resolved.

EGLD staking operations and reward distributions are temporarily paused for scheduled validator maintenance, with full service resuming automatically upon completion

EGLD staking operations and reward distributions are resumed

Deposits and Withdrawals of ONE, RAVEN have been paused due to ongoing security concern

Deposits and Withdrawals of RAVEN have been paused due to ongoing security concern