Cryptocom outage history

Deposits and Withdrawals of ONE, ORAI, RAVEN have been paused due to ongoing security concern

Deposits and Withdrawals of RAVEN have been paused due to ongoing security concern

Deposits and Withdrawals of ORAI have been paused due to ongoing security concern

We are currently experiencing processing delays with deposits and withdrawals across all networks. Please be assured that your funds and transactions are completely safe. Our team is actively investigating the issue and working to restore normal operations as quickly as possible. We will provide further updates as soon as we have more information.

One of our third-party network providers is currently undergoing system maintenance. As a result, deposits and withdrawals are temporarily taking longer than usual. All user funds remain completely safe. Next update: In 30 minutes.

Our partner provider is actively working through their scheduled system update. Our technical team is monitoring the situation closely so we can reopen services as soon as they finish. Next update: In 30 minutes

A fix has been implemented and we are monitoring the results.

Crypto deposit & withdrawal services are resumed

We are currently experiencing an issue with our US payment provider. As a result, US users may experience intermittent delays or errors when topping up cards, viewing deposit methods, setting up bank accounts, or transferring funds. Please be assured that your funds and transactions are completely safe. We are actively investigating the issue and will provide updates as soon as we have more information.

We are continuing to investigate this issue.

This incident has been resolved.

Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing delays until service is fully restored. Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.

This incident has been resolved.

SCB is currently experiencing issues. As a result, all AED and SGD deposits/payments will be impacted and delayed until the vendor resolved.

This incident has been resolved.

We are aware of an issue preventing UK Crypto.com Exchange users from completing the EDD form, which temporarily restricts trading activity. Our team is working to resolve this with the highest priority.

This incident has been resolved.

The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.

We have temporarily disabled deposits and withdrawals on the SUI network in response to an ongoing network issue. Affected tokens: SUI, USDC, CETUS, IKA, WAL.

This incident has been resolved.

KSM staking and unstaking are temporarily unavailable as we migrate to a new staking pool provider. KSM staking rewards will not accrue during this period. Your KSM balance is not affected. We will provide an update once services resume.

This incident has been resolved.

We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up Greendot USD cash account, deposit, withdrawal may be temporarily unavailable during this period

This incident has been resolved.

- Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.

This incident has been resolved.

Deposits and Withdrawals of RUNE have been paused due to ongoing security concern

Deposits and Withdrawals of RUNE have been resumed.

Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.

FLR Staking has been resumed.

We are working hard now to fix this issue. Existing user's who are already logged in are not impacted.

This incident has been resolved.

We are currently investigating an issue that some stocks may not display market data in the mobile app

A fix has been implemented and any data missing from earlier market hours will be added.

This incident has been resolved.

Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing delays until service is fully restored. Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.

This incident has been resolved.

We are temporarily suspending Litecoin (LTC) deposits on Crypto.com App and Exchange while we monitor a developing situation on the Litecoin network. This is a precautionary measure to protect our users. We are actively monitoring the situation and will restore deposit functionality as soon as it is safe to do so. We apologize for any inconvenience and will provide further updates here.

This incident has been resolved and LTC deposit features have been reestablished.

We are currently working with our email provider to resolve this issue involving delayed emails to Crypto.com users.

This incident has been resolved.