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    Csis Security Group outage history

    26 recorded Csis Security Group incidents since December 2023, with official updates, affected components, duration and resolution information.

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    Intermittent unavailability of the CSIS Portal

    Started June 8, 2026 at 4:00 PM UTC · 18m

    Pending
    1. June 8, 2026 at 4:18 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Data Center Disaster Recovery Exercise

    Started May 4, 2026 at 5:00 PM UTC · 3h 10m

    Pending
    1. May 4, 2026 at 8:09 PM UTCcomplete

      We have successfully completed our Disaster Recovery Exercise. Thank you for your patience.

    Authentication issues with CSIS Portal and API

    Started November 4, 2025 at 11:37 AM UTC · 1h 11m

    Pending
    1. November 4, 2025 at 12:47 PM UTCresolved

      We have now resolved the incident.

    Portal availability issues

    Started October 20, 2025 at 6:55 AM UTC · 18m

    OutageMajor incident
    1. October 23, 2025 at 1:23 PM UTCresolved

      On October 20, 2025, from 05:27 UTC to 07:06 UTC, all HTTP-based CSIS services experienced a loss of availability due to an unexpected compatibility issue introduced during an automated Kubernetes cluster upgrade. A more detailed "Reason for outage" document can be requested via the CSIS Portal.

    Data Center Disaster Recovery Exercise

    Started June 2, 2025 at 5:01 PM UTC · 3h 1m

    Pending
    1. June 2, 2025 at 8:02 PM UTCcomplete

      We have successfully completed our Disaster Recovery Exercise. Thank you for your patience.

    CSIS Portal is currently unavailable

    Started February 6, 2025 at 9:07 AM UTC · 1h 59m

    OutageMajor incident
    1. February 6, 2025 at 11:06 AM UTCresolved

      We have rolled back the responsible deployment and are starting work on the Post Mortem investigation and Reason for Outage document.

    Unavailability of the CSIS Threat Intelligence Portal

    Started December 16, 2024 at 12:27 PM UTC · 32m

    Pending
    1. December 16, 2024 at 12:59 PM UTCresolved

      The rollback is complete and the Threat Intelligence Portal is back online.

    Potential Downtime

    Started November 5, 2024 at 6:58 PM UTC · 7m

    OutageMajor incident
    1. November 5, 2024 at 7:05 PM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started October 28, 2024 at 5:44 AM UTC · 3m

    OutageMajor incident
    1. October 28, 2024 at 5:47 AM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started October 14, 2024 at 4:36 AM UTC · 2m

    OutageMajor incident
    1. October 14, 2024 at 4:38 AM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started October 7, 2024 at 4:50 AM UTC · 6m

    OutageMajor incident
    1. October 7, 2024 at 4:55 AM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started September 16, 2024 at 5:05 AM UTC · 1m

    OutageMajor incident
    1. September 16, 2024 at 5:06 AM UTCresolved

      Our monitoring reports all is ok.

    Downtime of the Threat Intelligence Portal

    Started July 22, 2024 at 5:17 AM UTC · 2h 25m

    OutageMajor incident
    1. July 24, 2024 at 1:59 PM UTCresolved

      We are still working on the root cause analysis of this incident and will release the Reason for Outage as soon as we have finished the investigation.

    Potential Downtime

    Started July 10, 2024 at 10:19 AM UTC · 1m

    OutageMajor incident
    1. July 10, 2024 at 10:20 AM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started July 10, 2024 at 10:02 AM UTC · 10m

    OutageMajor incident
    1. July 10, 2024 at 10:12 AM UTCresolved

      Our monitoring reports all is ok.

    The CSIS Threat intelligence Portal login service is experiencing downtime

    Started June 24, 2024 at 9:02 AM UTC · 6m

    OutageMajor incident
    1. June 24, 2024 at 9:08 AM UTCresolved

      We identified the cause and the issue has been resolved. Thanks for your patience.

    Potential Downtime

    Started June 10, 2024 at 4:19 AM UTC · 2m

    OutageMajor incident
    1. June 10, 2024 at 4:21 AM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started May 21, 2024 at 4:39 AM UTC · 12m

    OutageMajor incident
    1. May 21, 2024 at 4:51 AM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started April 8, 2024 at 6:24 PM UTC · 12m

    OutageMajor incident
    1. April 8, 2024 at 6:36 PM UTCresolved

      Our monitoring reports all is ok.

    Potential Downtime

    Started April 8, 2024 at 1:33 PM UTC · 57m

    OutageMajor incident
    1. April 8, 2024 at 2:30 PM UTCresolved

      Our monitoring reports all is ok.