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    Current Rms outage history

    12 recorded Current Rms incidents since June 2023, with official updates, affected components, duration and resolution information.

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    Intermittent Response Times

    Started September 28, 2026 at 3:34 PM UTC · 1d 13h

    Pending
    1. September 30, 2026 at 5:20 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Xero is having problems

    Started June 30, 2026 at 9:12 AM UTC · 2d 4h

    Pending
    1. July 2, 2026 at 1:51 PM UTCresolved

      We've now deployed a fix for the Xero issue. If you've been disconnected, you will need to reconnect for the last time. Thank you so much for your patience while we worked through this.

    System Performance

    Started May 5, 2026 at 3:13 PM UTC · 2h 50m

    Pending
    1. May 5, 2026 at 6:02 PM UTCresolved

      We've identified and fixed the issue. All systems have recovered and we are continuing to monitor as a precaution.

    Degraded Performance

    Started October 20, 2025 at 7:49 AM UTC · 1d 0h

    IssuesMinor incident
    1. October 21, 2025 at 8:00 AM UTCresolved

      Amazon AWS reported that their systems were fully recovered around 23:00UTC last night and we have seen no further signs of any problem. 3rd party integrations, such as Xero and Intercom, are also reporting that their systems are working as expected again. An RCA will be made available when we have the relevant information from AWS.

    500 Errors being reported

    Started June 10, 2025 at 12:07 PM UTC · 2d 0h

    Pending
    1. June 12, 2025 at 12:48 PM UTCresolved

      We have deployed a fix and the 500 error is now resolved. Root cause analysis investigation is pending

    Intercom Intermittent Service Issue

    Started May 29, 2025 at 2:30 PM UTC · 16h 43m

    Pending
    1. May 30, 2025 at 7:12 AM UTCresolved

      Intercom have confirmed an issue from 14:18:10 UTC to 14:28:10 UTC on 29th May 2025 All services have now recovered.

    System Performance Issues

    Started May 7, 2025 at 8:31 AM UTC · 2h 47m

    Pending
    1. May 7, 2025 at 11:18 AM UTCresolved

      Our monitoring systems show that performance is back up to expected levels

    Microsoft 365 SSO Login Issue

    Started April 1, 2025 at 4:00 PM UTC · 1d 19h

    Pending
    1. April 3, 2025 at 11:23 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Discussion Email Service Issues

    Started October 23, 2024 at 11:30 AM UTC · 18d 21h

    Pending
    1. November 11, 2024 at 9:25 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Planned Maintenance - Sunday 19th November

    Started November 19, 2023 at 6:00 AM UTC · 3h 0m

    MaintenanceMaintenance event
    1. November 19, 2023 at 9:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Planned Maintenance - Sunday 9th July

    Started July 9, 2023 at 5:00 AM UTC · 1h 0m

    MaintenanceMaintenance event
    1. July 9, 2023 at 6:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Performance Issues

    Started June 28, 2023 at 2:49 PM UTC · 5h 45m

    Pending
    1. June 28, 2023 at 8:34 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.