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59 recorded Dat Freight undefined Analytics incidents since November 2024, with official updates, affected components, duration and resolution information.
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We are currently experiencing an unexpected interruption of services with DAT One. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.
A fix has been implemented and DAT One services are returning to normal. We are continuing to monitor system performance to ensure full stability before marking this incident as resolved
This incident has been resolved.
We are currently experiencing an unexpected interruption of services with DAT One. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience. An update will be posted in 30 minutes.
A fix has been implemented and services across DAT One have been restored. We are actively monitoring system health, error rates, and traffic to ensure complete platform stability. We appreciate your patience while we resolved this issue. A final update will be posted once full recovery is confirmed.
This incident has been resolved.
We are currently investigating an issue that is preventing some users from successfully logging into DAT Keypoint. Affected users may experience timeouts or receive a "Contact your administrator" error. Our engineering team is actively engaged and working to restore full access as quickly as possible. We apologize for any inconvenience and will provide our next update shortly.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing internal issues affecting contract renewals. As a result, some accounts may be temporarily out of service. We are actively working to resolve this and update the affected contracts and accounts. We appreciate your patience during this time and We'll provide updates as we progress.
Root cause identified and fix deployed. Affected accounts are being restored and customers are regaining service access. Full restoration is underway with completion expected within the next 30 minutes. We appreciate your patience and will update you once this is fully resolved.
This incident has been resolved.
There is currently an issue with one of our 3rd party providers that is impacting DAT services. We are continuing to work with our provider and will provide an update shortly.
We are continuing to monitor for any further issues.
We are starting to see some recovery from our 3rd party provider, but we are continuing to monitor service health across the platform.
Our engineering teams have validated platform health and confirmed the issue is resolved with our 3rd party provider.
We are aware that some users are unable to post or search for loads right now in DAT One. Status: Engineers are actively investigating and resolving the issue. Next Steps: Please check back shortly or monitor status.dat.com for real-time progress updates. Thank you for your patience while we get things back up and running.
We have identified the issue impacting load searching, and engineers are actively working on a resolution. Some users may continue to experience interruptions while mitigation and recovery efforts are in progress. Please continue to monitor status.dat.com for real-time updates. Thank you for your patience while we get things back up and running.
The issue impacting load searching has been resolved, and services are operating normally again. Engineers will continue to monitor closely to ensure stability. Thank you for your patience while we worked to restore service.
We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available.
We have resolved the issue with load postings and are continuing to monitor health of our systems.
The issue affecting load postings has been resolved, and services are operating normally again. Our engineering team will continue to monitor system health to ensure continued stability. Thank you for your patience.
We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available.
This incident has been resolved.
We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available. We apologize for the inconvenience.
Update: Identified Cause & Ongoing Investigation We have identified a potential cause for the load posting issues on DAT One Web and TMS. Our engineering team is currently investigating this lead and working on a resolution. We will provide another update as soon as we have more information. Thank you for your continued patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an issue affecting the posting, reposting, and copying of loads on the DAT One web platform. Our engineering team is actively investigating and working on a fix. We will provide another update as soon as more information is available. Workaround: If you have an active integration setup (such as a TMS or API connection), you can continue to post your loads through that channel in the meantime. We apologize for the inconvenience.
This incident has been resolved.
Identified: We are currently experiencing technical difficulties with the Multi-Shipments feature on the DAT One web platform for brokers being unable to create multi-shipments at this time. Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality.
We are continuing to investigate this issue.
Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web).
Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web). Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a technical issue where integration is unable to import watchlists for carriers as well as being unable to update carrier insurance. Current Action: Our engineering team has been engaged and is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix is deployed.
This incident has been resolved.
We are currently aware of a service disruption impacting users accessing the carrier load board and our teams are actively investigating the issue. Rest assured that our technical teams are working to identify the root cause and restore normal service as quickly as possible. Please Note: • This only affects carrier access to the load board.. • Tracking and app usage are not affected.. At this time, we do not have an estimated resolution time, but we will continue to provide updates as more information becomes available. We appreciate your patience and understanding while we work through this issue. If you have any additional questions or need assistance, please don't hesitate to reach out.
This incident has been resolved.
We are currently investigating a technical issue causing CarrierWatch to send incorrect automated emails that flag some carriers as having inactive authority. Customers may receive alerts stating a carrier's authority is inactive when that status is inaccurate. Our engineering team is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix has been deployed.
We have identified an issue where Carrierwatch was sending incorrect automated emails that flag some carriers as having inactive authority. Our engineering teams have identified the issue and disabled those alert e-mails. Some previously sent messages may still be queued on customer e-mail systems. We sincerely apologize for the inconvenience and confusion this may have caused.
We identified an issue impacting CarrierWatch email notifications and temporarily suspended notifications while we implemented a fix. The fix has now been applied, and email notifications are working again. We will continue to monitor to ensure normal delivery
This incident has been resolved.
We are aware of an issue affecting Ratecast forecast projections on select lanes. Our team is actively investigating and working toward a full resolution. We will provide updates as our investigation progresses. We apologize for any inconvenience this may cause.
This incident has been resolved.
We are currently investigating reports of intermittent errors and accessibility issues affecting some DAT One users. Our team is actively working to identify the cause and restore full service. We will continue to provide updates as our investigation progresses. We apologize for the inconvenience.
We have identified the cause of the issue affecting some DAT One users and our team is actively working on a resolution. Users may continue to experience intermittent errors while we implement a fix. We will provide updates as we make progress. We apologize for the inconvenience.
We are continuing to work on a fix for this issue.
The issue affecting DAT One has been resolved and services are operating normally. We apologize for any inconvenience this may have caused and thank you for your patience while our team worked to restore full service.
We are currently experiencing an unexpected interruption of some DAT services. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.
This incident has been resolved.
We're currently experiencing an unscheduled maintenance window that is impacting both broker and carrier ability to log in and interact with the Convoy Platform. Our team is actively working on a fix and this is our top priority right now. We'll send a follow-up as soon as the platform is fully restored. We apologize for any disruption to your operations and appreciate your patience. — The Convoy Team
The service disruption affecting the Convoy Platform has been resolved. Brokers and carriers should now be able to log in and interact with the platform as normal.
Posting via TMS is currently unavailable. Connectivity to CarrierWatch is impacted, and API rate calls are also affected. Some customers may be unable to post trucks or loads via their TMS or access CarrierWatch. We are actively working to resolve the issue and will provide an update as soon as possible. We apologize for the inconvenience and appreciate your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.