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    Dat Freight undefined Analytics outage history

    59 recorded Dat Freight undefined Analytics incidents since November 2024, with official updates, affected components, duration and resolution information.

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    TEST

    Started October 21, 2026 at 9:36 PM UTC · Ongoing

    OutageMajor incident
    1. October 21, 2026 at 9:36 PM UTCinvestigating

      TEST

    DAT One Service Interruption

    Started September 29, 2026 at 1:30 PM UTC · 1d 8h

    OutageMajor incident
    Affected components
    DAT One Web (Core)
    1. September 29, 2026 at 1:30 PM UTCinvestigating

      We are currently experiencing an unexpected interruption of services with DAT One. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.

    2. September 29, 2026 at 1:56 PM UTCmonitoring

      A fix has been implemented and DAT One services are returning to normal. We are continuing to monitor system performance to ensure full stability before marking this incident as resolved

    3. September 30, 2026 at 10:07 PM UTCresolved

      This incident has been resolved.

    DAT One Service Interruption

    Started September 28, 2026 at 1:34 PM UTC · 4h 3m

    OutageCritical incident
    Affected components
    DAT One Web (Core)
    1. September 28, 2026 at 1:34 PM UTCinvestigating

      We are currently experiencing an unexpected interruption of services with DAT One. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience. An update will be posted in 30 minutes.

    2. September 28, 2026 at 1:56 PM UTCmonitoring

      A fix has been implemented and services across DAT One have been restored. We are actively monitoring system health, error rates, and traffic to ensure complete platform stability. We appreciate your patience while we resolved this issue. A final update will be posted once full recovery is confirmed.

    3. September 28, 2026 at 5:37 PM UTCresolved

      This incident has been resolved.

    DAT Keypoint Login Issues

    Started September 23, 2026 at 10:51 AM UTC · 5d 6h

    OutageMajor incident
    Affected components
    Keypoint
    1. September 23, 2026 at 10:51 AM UTCinvestigating

      We are currently investigating an issue that is preventing some users from successfully logging into DAT Keypoint. Affected users may experience timeouts or receive a "Contact your administrator" error. Our engineering team is actively engaged and working to restore full access as quickly as possible. We apologize for any inconvenience and will provide our next update shortly.

    2. September 23, 2026 at 11:58 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 28, 2026 at 5:38 PM UTCresolved

      This incident has been resolved.

    Contract Renewal & Service Provisioning — Temporary Service Disruption

    Started September 17, 2026 at 1:53 PM UTC · 7d 3h

    Pending
    1. September 17, 2026 at 1:53 PM UTCidentified

      We are currently experiencing internal issues affecting contract renewals. As a result, some accounts may be temporarily out of service. We are actively working to resolve this and update the affected contracts and accounts. We appreciate your patience during this time and We'll provide updates as we progress.

    2. September 17, 2026 at 2:32 PM UTCmonitoring

      Root cause identified and fix deployed. Affected accounts are being restored and customers are regaining service access. Full restoration is underway with completion expected within the next 30 minutes. We appreciate your patience and will update you once this is fully resolved.

    3. September 24, 2026 at 5:25 PM UTCresolved

      This incident has been resolved.

    Issue with DAT 3rd Party Provider

    Started September 3, 2026 at 10:07 PM UTC · 32m

    IssuesMinor incident
    Affected components
    MigrationLoadlink WebTruckersEdgeOnBoardMy Shipments/VisibilityAmenity SearchingMaps & NavigationLoad SearchingPower MobileOnTimeSelf Service (account.dat.com)Hosted Login PageMileage & Routing / TriHaulSelf Sign UpTrucker MobileDAT One Web (Core)Fuel PricesRFP PricingExpressTruck PostsCarrierWatchDirectory
    1. September 3, 2026 at 10:07 PM UTCmonitoring

      There is currently an issue with one of our 3rd party providers that is impacting DAT services. We are continuing to work with our provider and will provide an update shortly.

    2. September 3, 2026 at 10:13 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    3. September 3, 2026 at 10:39 PM UTCmonitoring

      We are starting to see some recovery from our 3rd party provider, but we are continuing to monitor service health across the platform.

    4. September 3, 2026 at 11:52 PM UTCresolved

      Our engineering teams have validated platform health and confirmed the issue is resolved with our 3rd party provider.

    Issue Affecting Load Search in DAT One

    Started July 27, 2026 at 2:02 PM UTC · 1h 2m

    OutageMajor incident
    Affected components
    DAT One Web (Core)
    1. July 27, 2026 at 2:02 PM UTCinvestigating

      We are aware that some users are unable to post or search for loads right now in DAT One. Status: Engineers are actively investigating and resolving the issue. Next Steps: Please check back shortly or monitor status.dat.com for real-time progress updates. Thank you for your patience while we get things back up and running.

    2. July 27, 2026 at 2:56 PM UTCidentified

      We have identified the issue impacting load searching, and engineers are actively working on a resolution. Some users may continue to experience interruptions while mitigation and recovery efforts are in progress. Please continue to monitor status.dat.com for real-time updates. Thank you for your patience while we get things back up and running.

    3. July 27, 2026 at 6:53 PM UTCresolved

      The issue impacting load searching has been resolved, and services are operating normally again. Engineers will continue to monitor closely to ensure stability. Thank you for your patience while we worked to restore service.

    Issue Affecting Load Posting

    Started July 21, 2026 at 2:53 PM UTC · 1h 18m

    OutageMajor incident
    Affected components
    DAT One Web (Core)
    1. July 21, 2026 at 2:53 PM UTCinvestigating

      We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available.

    2. July 21, 2026 at 4:57 PM UTCmonitoring

      We have resolved the issue with load postings and are continuing to monitor health of our systems.

    3. July 27, 2026 at 6:56 PM UTCresolved

      The issue affecting load postings has been resolved, and services are operating normally again. Our engineering team will continue to monitor system health to ensure continued stability. Thank you for your patience.

    Posting Enrichment Lag

    Started July 20, 2026 at 4:01 PM UTC · 1h 4m

    OutageMajor incident
    Affected components
    DAT One Web (Core)
    1. July 20, 2026 at 4:01 PM UTCinvestigating

      We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available.

    2. July 20, 2026 at 5:05 PM UTCresolved

      This incident has been resolved.

    Investigating: Issues with Load Posting via DAT One Web and TMS

    Started July 10, 2026 at 1:06 PM UTC · 2h 39m

    IssuesMinor incident
    Affected components
    TMS Transportation Management SoftwareDAT One Web (Core)
    1. July 10, 2026 at 1:06 PM UTCinvestigating

      We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available. We apologize for the inconvenience.

    2. July 10, 2026 at 2:13 PM UTCidentified

      Update: Identified Cause & Ongoing Investigation We have identified a potential cause for the load posting issues on DAT One Web and TMS. Our engineering team is currently investigating this lead and working on a resolution. We will provide another update as soon as we have more information. Thank you for your continued patience.

    3. July 10, 2026 at 3:44 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 11, 2026 at 2:33 AM UTCresolved

      This incident has been resolved.

    Investigating Posting Issues on DAT One Web

    Started July 7, 2026 at 1:21 PM UTC · 1d 0h

    IssuesMinor incident
    Affected components
    DAT One Web (Core)
    1. July 7, 2026 at 1:21 PM UTCinvestigating

      We are currently experiencing an issue affecting the posting, reposting, and copying of loads on the DAT One web platform. Our engineering team is actively investigating and working on a fix. We will provide another update as soon as more information is available. Workaround: If you have an active integration setup (such as a TMS or API connection), you can continue to post your loads through that channel in the meantime. We apologize for the inconvenience.

    2. July 8, 2026 at 2:04 PM UTCresolved

      This incident has been resolved.

    Multi-Shipments Feature Unavailable for Brokers

    Started July 1, 2026 at 12:38 PM UTC · 4h 12m

    IssuesMinor incident
    Affected components
    DAT One Web (Core)
    1. July 1, 2026 at 12:38 PM UTCinvestigating

      Identified: We are currently experiencing technical difficulties with the Multi-Shipments feature on the DAT One web platform for brokers being unable to create multi-shipments at this time. Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality.

    2. July 1, 2026 at 12:39 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. July 1, 2026 at 1:06 PM UTCidentified

      Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web).

    4. July 1, 2026 at 2:05 PM UTCidentified

      Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web). Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality.

    5. July 1, 2026 at 4:08 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. July 1, 2026 at 4:50 PM UTCresolved

      This incident has been resolved.

    Carrier Watchlist Import and Insurance Update Issues

    Started June 24, 2026 at 2:18 PM UTC · 23h 38m

    IssuesMinor incident
    Affected components
    KeypointCarrierWatch
    1. June 24, 2026 at 2:18 PM UTCinvestigating

      We are currently experiencing a technical issue where integration is unable to import watchlists for carriers as well as being unable to update carrier insurance. Current Action: Our engineering team has been engaged and is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix is deployed.

    2. June 25, 2026 at 1:56 PM UTCresolved

      This incident has been resolved.

    Carrier access issues affecting Trucker Tools Load Board

    Started June 24, 2026 at 1:51 PM UTC · 1h 14m

    OutageCritical incident
    Affected components
    Trucker Tools Web (Smart Load Board & Carrier Book A Load)
    1. June 24, 2026 at 1:51 PM UTCinvestigating

      We are currently aware of a service disruption impacting users accessing the carrier load board and our teams are actively investigating the issue. Rest assured that our technical teams are working to identify the root cause and restore normal service as quickly as possible. Please Note: • This only affects carrier access to the load board.. • Tracking and app usage are not affected.. At this time, we do not have an estimated resolution time, but we will continue to provide updates as more information becomes available. We appreciate your patience and understanding while we work through this issue. If you have any additional questions or need assistance, please don't hesitate to reach out.

    2. June 24, 2026 at 3:04 PM UTCresolved

      This incident has been resolved.

    CarrierWatch is incorrectly flagging some carriers as having inactive authority

    Started June 23, 2026 at 3:06 PM UTC · 8d 1h

    IssuesMinor incident
    Affected components
    CarrierWatch
    1. June 23, 2026 at 3:06 PM UTCinvestigating

      We are currently investigating a technical issue causing CarrierWatch to send incorrect automated emails that flag some carriers as having inactive authority. Customers may receive alerts stating a carrier's authority is inactive when that status is inaccurate. Our engineering team is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix has been deployed.

    2. June 23, 2026 at 4:31 PM UTCidentified

      We have identified an issue where Carrierwatch was sending incorrect automated emails that flag some carriers as having inactive authority. Our engineering teams have identified the issue and disabled those alert e-mails. Some previously sent messages may still be queued on customer e-mail systems. We sincerely apologize for the inconvenience and confusion this may have caused.

    3. June 23, 2026 at 6:09 PM UTCmonitoring

      We identified an issue impacting CarrierWatch email notifications and temporarily suspended notifications while we implemented a fix. The fix has now been applied, and email notifications are working again. We will continue to monitor to ensure normal delivery

    4. July 1, 2026 at 4:07 PM UTCresolved

      This incident has been resolved.

    Ratecast Forecast Data: Investigating Accuracy Issue

    Started June 5, 2026 at 4:37 PM UTC · 2d 23h

    OutageMajor incident
    Affected components
    Ratecast
    1. June 5, 2026 at 4:37 PM UTCinvestigating

      We are aware of an issue affecting Ratecast forecast projections on select lanes. Our team is actively investigating and working toward a full resolution. We will provide updates as our investigation progresses. We apologize for any inconvenience this may cause.

    2. June 8, 2026 at 3:58 PM UTCresolved

      This incident has been resolved.

    DAT One Service Disruption

    Started June 3, 2026 at 7:52 PM UTC · 1h 19m

    OutageMajor incident
    Affected components
    DAT One Web (Core)
    1. June 3, 2026 at 7:52 PM UTCinvestigating

      We are currently investigating reports of intermittent errors and accessibility issues affecting some DAT One users. Our team is actively working to identify the cause and restore full service. We will continue to provide updates as our investigation progresses. We apologize for the inconvenience.

    2. June 3, 2026 at 8:57 PM UTCidentified

      We have identified the cause of the issue affecting some DAT One users and our team is actively working on a resolution. Users may continue to experience intermittent errors while we implement a fix. We will provide updates as we make progress. We apologize for the inconvenience.

    3. June 3, 2026 at 9:00 PM UTCidentified

      We are continuing to work on a fix for this issue.

    4. June 3, 2026 at 9:11 PM UTCresolved

      The issue affecting DAT One has been resolved and services are operating normally. We apologize for any inconvenience this may have caused and thank you for your patience while our team worked to restore full service.

    Service Interruption – FTP/SFTP File Transfers

    Started May 6, 2026 at 3:39 AM UTC · 21h 29m

    OutageMajor incident
    Affected components
    Loadlink WebTMS Transportation Management SoftwareCarrierWatch
    1. May 6, 2026 at 3:39 AM UTCinvestigating

      We are currently experiencing an unexpected interruption of some DAT services. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.

    2. May 7, 2026 at 1:09 AM UTCresolved

      This incident has been resolved.

    Convoy Platform Maintenance

    Started April 28, 2026 at 7:22 PM UTC · 1h 13m

    Pending
    1. April 28, 2026 at 7:22 PM UTCidentified

      We're currently experiencing an unscheduled maintenance window that is impacting both broker and carrier ability to log in and interact with the Convoy Platform. Our team is actively working on a fix and this is our top priority right now. We'll send a follow-up as soon as the platform is fully restored. We apologize for any disruption to your operations and appreciate your patience. — The Convoy Team

    2. April 28, 2026 at 8:35 PM UTCresolved

      The service disruption affecting the Convoy Platform has been resolved. Brokers and carriers should now be able to log in and interact with the platform as normal.

    Service Disruption Affecting TMS Postings and CarrierWatch Access

    Started April 15, 2026 at 12:40 PM UTC · 2h 28m

    OutageMajor incident
    Affected components
    TMS Transportation Management SoftwareCarrierWatch
    1. April 15, 2026 at 12:40 PM UTCinvestigating

      Posting via TMS is currently unavailable. Connectivity to CarrierWatch is impacted, and API rate calls are also affected. Some customers may be unable to post trucks or loads via their TMS or access CarrierWatch. We are actively working to resolve the issue and will provide an update as soon as possible. We apologize for the inconvenience and appreciate your patience.

    2. April 15, 2026 at 2:27 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 15, 2026 at 3:07 PM UTCresolved

      This incident has been resolved.